Compare ZyloTech vs FullContact vs Natero

More Information More Information More Information

Crozscore:

57%
what is this?
28%
interest falling

Crozscore:

89%
what is this?
88%
48%
no significant changes

Crozscore:

84%
what is this?
80%
31%
interest falling
ZyloTech screenshot FullContact  screenshot Natero screenshot view 2 more

Software Description:

Launched in 2014, ZyloTech, formerly DataXylo, is an MIT spin-off offering an award-winning A.I. powered customer analytics platform for omnichannel marketing operations.

The platform uses A.I. and machine learning to solve data quality issues and analyze all customer data continuously – and in near real-time – for superior insights in support of multi-channel marketing operations.

In a marketing world where improvements are measured by small percentage points, ZyloTech clients have frequently reported a 4-6X lift in customer retention and monetization efforts.

Headquartered in Cambridge, MA, ZyloTech leadership includes a high-profile board and advisory team. The company is comprised of Ph.D.'s in AI, data scientists, and other marketing experts from the MIT ecosystem.

Software Description:

FullContact is a cloud-based address book. With these apps, you can unify your contracts across multiple accounts (iCloud, Outlook, Gmail, etc.) to create one single source of truth. FullContact also takes the hassle out of contact management by deduplicating contacts when they appear multiple times and enriching contact profiles by adding social and company insights.

Your address book is available everywhere with FullContact through mobile apps (iOS and Android), a web app, a Mac app, and an extension for Google Chrome that works alongside Gmail and Inbox by Gmail.

Software Description:

Natero helps SaaS businesses place actionable insights directly in the hands of Customer Success managers. Natero's combination of predictive analytics and business rules enable Customer Success teams to increase customer retention and identify accounts that are ripe for expansion.

  • Proactive Alerts - Predict which customers are likely to churn, convert, or expand their business with you.
  • Health Scoring - Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more.
  • Work Management - Use Workflows, Tasks, and Playbooks to drive Customer Success processes.
  • Targeted Emails - Engage the right customers with timely and relevant email messages.
  • Business Intelligence - Analyze all of your customer data in one place to uncover new insights and growing trends.

Features:

Features:

  • Contact Management
  • Contact Sharing
  • Customer Management
  • Notifications
  • External Integrations
  • API
  • Data Export
  • Data Import
  • Email Integration

Features:

  • Analytics
  • Task Scheduling/Tracking
  • Contact Management
  • Email Integration
  • Customer Management
  • External Integrations
  • Dashboard
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • Data Export
  • API

Summary:

    No key features associated with this application.

Summary:

  • Contact management.

  • Address book unification.

  • Enriched contact profiles with social and company data.

  • Share contacts with team members.

Summary:

  • Predict which customers are likely to churn, convert, or expand their business with you.

  • Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more.

  • Use Workflows, Tasks, and Playbooks to drive your Customer Success processes.

  • Engage the right customers with timely and relevant email messages.

  • Analyze all of your customer data in one place to uncover new insights and growing trends.

  • See critical SaaS metrics like MRR, churn, CLV, customer adoption, and much more.

Basic

Free
Included in plan:
  • Sync with 1 account
  • Store 1K contacts
  • 10 free business card scans

Premium

$9.99
1 user(s) / month
Included in plan:
  • Sync with 5 accounts
  • Store 25K contacts
  • 50 business card scan/month

Teams

$12.99
1 user(s) / month
Included in plan:
  • Everything from Premium
  • 14 day free trial
  • Contact sharing

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • We offer a teams specific plan that has additional contact sharing functionality.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a knowledge base and a team of Customer Success Managers to assist you.

  • Does this service integrate with any other apps?
  • Yes! We integrate with multiple apps such as Zapier. Visit our Integrations page to learn more.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Preventing churn and proactively managing the customer lifecycle.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce or similar CRM.
    Zendesk or similar support ticketing.
    Stripe or similar subscription billing.
    AskNicely or similiar NPS survey systems.

  • Who are the main user groups of this service?
  • Customer Success Teams in B2B SaaS organizations.

  • Does this service integrate with any other apps?
  • Integrates with a variety of CRM, Support Ticketing, Billing, Interaction, and NPS systems. See the Natero website for an up-to-date list of the latest third-party integrations.

  • Does this service offer an API?
  • Yes, account and event REST APIs are available.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses ZyloTech
  • Enterprises
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses FullContact
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Natero
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top