Compare Zonka vs Intercom vs Feedbackify

More Information More Information More Information

Crozscore:

64%
what is this?
28%
no significant changes

Crozscore:

87%
what is this?
83%
53%
interest falling

Crozscore:

69%
what is this?
36%
interest falling
Zonka screenshot view 4 more Intercom screenshot view 2 more Feedbackify screenshot

Software Description:

Zonka is one of the most powerful and complete feedback management software that is super-easy to use and deploy. It empowers businesses to tap into customer feedback via multiple survey channels. It not only helps collect feedbacks, Zonka aims to simplify and automate the entire feedback management process. From capturing feedbacks, understanding detailed reports and taking actions on responses, Zonka’s goal is to effectively help deliver an uncanny customer experience.

Software Description:

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Features:

  • Data Visualization
  • Review Monitoring
  • Contact Management
  • Email Integration
  • Lead Management
  • API
  • Dashboard
  • Customer Management
  • Multi-User

Features:

  • CRM Integration
  • Contact Sharing
  • Audience Targeting
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • Dashboard
  • Notifications
  • Lead Management
  • Marketing Automation
  • API
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Email Integration
  • Data Export
  • Data Import
  • A/B Testing
  • Multi-Account
  • Multi-User
  • Password & Access Management
  • Chat

Features:

Summary:

    No key features associated with this application.

Summary:

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Professional

$99.00
2 user(s) / month
Included in plan:
  • Includes One Location
  • Daily, Weekly & Monthly Digest
  • Priority Email Support
  • Multi-lingual
  • Comparative Reports

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Does this service offer an API?
  • Yes, it does.

  • Does this service integrate with any other apps?
  • Yes, it does.

  • What are some applications this service is commonly used in tandem with?
  • SMS Services.

  • What platforms does this service support?
  • Zonka supports various channels like Web, iPads and Android tablets, Smartphones, Kiosk etc.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • What is this service generally used for?
  • With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
New Delhi
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:

Other:

Who uses Zonka
  • Startups
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Intercom
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
Back to top