Compare Zonka vs Medallia vs GoReact

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Crozscore:

70%
what is this?
26%
interest falling

Crozscore:

90%
what is this?
90%
46%
no significant changes

Crozscore:

79%
what is this?
100%
33%
interest falling
Zonka screenshot view 4 more Medallia screenshot view 5 more GoReact screenshot

Software Description:

Zonka is one of the most powerful and complete feedback management software that is super-easy to use and deploy. It empowers businesses to tap into customer feedback via multiple survey channels. It not only helps collect feedbacks, Zonka aims to simplify and automate the entire feedback management process. From capturing feedbacks, understanding detailed reports and taking actions on responses, Zonka’s goal is to effectively help deliver an uncanny customer experience.

Software Description:

Medalia is a feedback and customer experience solution used by medium-sized and large enterprises including world's most known brands. It is able to get customers' feedback from various sources such as web, social media, mobile, and customer service.

Users can make the most of this technology to make online reviews and testimonials, get insights, and create the company-wide CRM system. Medallia can be a valuable part of organizations' brand reputation management programs. Teams can use it for co-operating on open tickets about essential customers' issues.

Medalia delivers solutions that embed the clients' pulse and empowers staff with the customer data as well as insights and tools they need to improve every experience. Its components include Experience Data, Analytics Engines, Action Management, and Enterprise Grade.

Software Description:

When you’re learning a new skill, watching yourself on video helps you learn faster. For decades sports teams have used video for skill improvement. It’s a scientifically proven approach—but outside of sports, the options are just awful.

Not anymore. GoReact is game film for everyone else. It’s cloud-based video software for feedback, grading and critique of student speeches, presentations and performances. GoReact allows educators to put their performance-based skills training on steroids. It’s the perfect platform for 1:1 video coaching and assessment at scale.

Why is this a big deal? Research shows that combining video with feedback is THE formula for rapid skill development. Educators in disciplines like communication, language training, and performing arts know this—but the options previously available were embarrassing!

Educators are trying to use YouTube, or SD cards and paper forms, or USB drives and Word documents. They put in crazy hours trying to make their DIY solutions work. Or worse, they “drop out” of their preferred teaching method and do something less effective.

With GoReact instructors can affordably teach more students in way less time, and the students develop skills far faster than previous options allowed—all using equipment they already have.

Features:

  • Data Visualization
  • Review Monitoring
  • Contact Management
  • Email Integration
  • Lead Management
  • API
  • Dashboard
  • Customer Management
  • Multi-User

Features:

  • Analytics
  • Notifications
  • API
  • External Integrations
  • Data Export
  • Data Import
  • Data Visualization
  • Dashboard
  • Review Monitoring
  • Net Promoter Score

Features:

  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Multi-User

Summary:

    No key features associated with this application.

Summary:

  • Data Collection

  • Data Integration

  • Mobile Feedback

  • Dashboarding

  • Benchmarking

  • Push Reporting

  • Customer Recovery

  • Interactive Analytics

  • Text Analytics

  • Goal setting

Summary:

  • cloud-based video software for providing time-coded feedback, grading and critique of speeches, presentations, lessons and performances.

Professional

$99.00
2 user(s) / month
Included in plan:
  • Includes One Location
  • Daily, Weekly & Monthly Digest
  • Priority Email Support
  • Multi-lingual
  • Comparative Reports

Pricing:

  • Starting from: $19.95/month
  • Credit card required: N/A
  • GoReact is $19.95* per student per course. Students can upload or record an unlimited number of videos (max length 90 min. ea.) for feedback . Students can always view and download their videos and feedback even after their course ends.

    You choose whether students or your organization pay for each seat. Instructor trial accounts come preloaded with 30 minutes of free organization video upload/recording time, so you’ve got all the time you need to kick the tires.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Does this service offer an API?
  • Yes, it does.

  • Does this service integrate with any other apps?
  • Yes, it does.

  • What are some applications this service is commonly used in tandem with?
  • SMS Services.

  • What platforms does this service support?
  • Zonka supports various channels like Web, iPads and Android tablets, Smartphones, Kiosk etc.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • What is this service generally used for?
  • With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as SaaS Enterprise Feedback Management and Customer Experience Management solution.

  • What platforms does this service support?
  • This is a web-based software with Android and iOS native apps offered.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • Does this service integrate with any other apps?
  • Integrations: Compete Club Management, Slack, Marketo, G Suite.

  • Does this service offer an API?
  • Yes, it offers RESTful APIs.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Training, Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of Medallia are medium-sized and large enterprises in following industries: Automotive, Hospitality, Insurance, Public Sector, Retail, Retail Banking, Telecommunications.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
New Delhi
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Mateo
Employees:
1001-5000
Likes:
4.4k
Followers:
8.54k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
303

Other:

Who uses Zonka
  • Startups
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Medallia
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses GoReact
  • Personal
Regional Restrictions:
No restrictions.
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