About Zonka Feedback
Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues.
Intercom makes customer communication simple.
More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.
Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Does this service integrate with any other apps?
What platforms does this service support?
Customizations for customers is possible on request.
Does this service offer guides, tutorials and or customer support?
- Google Play
- App Store
- Desktop / Web
Does this service offer multi-user capability (e.g. teams)?
Yes, Zonka offers tutorials, personalized training sessions, and dedicated customer support.
Does this service offer an API?
Yes, multi-user capability and team management is possible wth Zonka.
What is this service generally used for?
Yes, Zonka does offer API access.
Who are the main user groups of this service?
Zonka is used to make the feedback management process super smooth and easy. A lot can be done with Zonka such as -
- Building Feedback and Survey Forms
Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.
Customize literally anything! Starting from fonts, colors to rating scale appearance, emoticons & more.
Build your form from scratch or choose from our extensive template library.
- Collecting Surveys & Feedbacks
Take feedbacks in person or through survey kiosks implemented on the premises.
Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.
- Taking Actions on Responses
View all the responses received in the response inbox and take actions on responses.
Convert feedbacks into tasks and start taking actions with your team
Get comprehensive drill down reports to measure performance
Receive SMS Alerts & Real-Time Updates on feedbacks and also get feedback summary /digest emails delivered in your inbox.
The main user groups of Zonka are as follows:
- Hotels & Resorts
- Banks & Financial Sector
- Hospitals & Healthcare
- Automobile Sector
- Retail & Shopping
- Events & Promotions
- Education & Academics
- Spa & Salons
Zonka Feedback is suited for any service-based industry, SME, startup or any enterprise that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.
No FAQs associated with this application.
Who uses Zonka Feedback
English, Arabic, Danish, German, Finnish, French, Hindi, Italian, Japanese, Korean, Norwegian, Portuguese, Romanian, Spanish, Russian, Swedish, Indonesian
Who uses Intercom
Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese