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About Zonka Feedback

Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues.

About Emojics

Emojics is a powerful tool to collect, analyze and store sentiment interaction of users, thanks to emojis. Emojis are a ubiquitous medium for expressing how we feel. They’re the perfect language for companies to capture user feedback without being intrusive.

How often do you enjoy telling a website what you’re thinking? Emojics makes giving feedback fun for users - and useful for companies.

About EnjoyHQ

Understand your customers and build better products with confidence. EnjoyHQ is the customer research platform for data-driven product teams.

Get all your customer feedback and user research in one place. Centralize customer feedback, quantify customer requests, and use powerful search capabilities to discover insights and build better products.

Sync data from multiple channels, internal tools, and your database to centralize all customer feedback and user research in one place. Use powerful search functionality designed specifically for customer research, and find insights faster with search recommendations, smart term matching, and tons of filters.

Quantify and Segment Your Feedback
Build segmentation from customer data like user properties to focus on the needs and pain-points of high-value customers. Quickly find users and their metadata to get all of the context you need to have better conversations and make informed decisions. Import your customer data via Integrations, APIs and even spreadsheets!

Work Together
Align multiple teams around your customers, and empower your stakeholders to use data in their product decision making. Share insights with anyone in your organization while protecting sensitive data with user permissions that meet the needs of organizations of any size.

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Summary

  • Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.

  • Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.

  • Take feedbacks in person or through survey kiosks implemented on the premises

  • Analyze responses with comprehensive reports and drill-down analytics.

  • Receive SMS Alerts & Real-Time Updates on feedbacks.

Summary

    No key features associated with this application.

Summary

  • Native Integrations

  • Customer Segmentation

  • Data Visualizations

  • Research Projects

  • Spreadsheets, Word Docs and Video Uploads

  • Automatic Translations

  • Automation Rules

  • Tags and Users Property Manager

  • User Management

  • Import and Export APIs

Pricing

Starter

$33.00
1 user(s) / month
Included in plan:
  • Unlimited Responses
  • 2 Device Licenses
  • 1 Web Users
  • White-Labelled Surveys
  • Kiosk Mode and Works Offline
  • Logic-based Surveys
  • Language Support
  • Export Data

Advanced

$54.00
2 user(s) / month
Included in plan:
  • All features from Starter Plan
  • Unlimited Responses
  • 5 Device Licenses
  • 2 Web Users
  • Date-comparative Reports
  • Location-comparative reports

Professional

$83.00
3 user(s) / month
Included in plan:
  • All features from Advanced Plan
  • Unlimited Responses
  • 9 Device Licenses
  • 3 Web Users
  • Own Domain
  • Multi-Lingual Surveys
  • API Access

Max

$166.00
5 user(s) / month
Included in plan:
  • All features from Professional Plan
  • Unlimited Responses
  • 20 Device Licenses
  • 5 Web Users
  • Choose between Europe, Singapore, Australia and USA Data Centres
  • Personalized Training Sessions
  • Dedicated Account Manager

FAQs

    Does this service integrate with any other apps?
  • Customizations for customers is possible on request.

  • What platforms does this service support?
    • Google Play
    • App Store
    • Desktop / Web
  • Does this service offer guides, tutorials and or customer support?
  • Yes, Zonka offers tutorials, personalized training sessions, and dedicated customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multi-user capability and team management is possible wth Zonka.

  • Does this service offer an API?
  • Yes, Zonka does offer API access.

  • What is this service generally used for?
  • Zonka is used to make the feedback management process super smooth and easy. A lot can be done with Zonka such as -

    • Building Feedback and Survey Forms

    Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.
    Customize literally anything! Starting from fonts, colors to rating scale appearance, emoticons & more.
    Build your form from scratch or choose from our extensive template library.

    • Collecting Surveys & Feedbacks

    Take feedbacks in person or through survey kiosks implemented on the premises.
    Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.

    • Taking Actions on Responses

    View all the responses received in the response inbox and take actions on responses.
    Convert feedbacks into tasks and start taking actions with your team

    • Analyzing Results

    Get comprehensive drill down reports to measure performance
    Receive SMS Alerts & Real-Time Updates on feedbacks and also get feedback summary /digest emails delivered in your inbox.

  • Who are the main user groups of this service?
  • The main user groups of Zonka are as follows:

    • Restaurants
    • Airports
    • Hotels & Resorts
    • Banks & Financial Sector
    • Hospitals & Healthcare
    • Automobile Sector
    • Retail & Shopping
    • Events & Promotions
    • Education & Academics
    • Spa & Salons

    Zonka Feedback is suited for any service-based industry, SME, startup or any enterprise that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
    • Slack
    • Trello
    • Zendesk
    • Jira
    • Intercom
    • Drift
    • AppStore
    • PlayStore
    • Email
    • Jira Service Desk
    • Satismeter
    • Promoter
    • Delighted
    • Wootric
    • Typeform
    • Zapier
    • Salesforce
    • Twitter
    • Trustpilot
    • Ask Nicely
    • Help Scout
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
    • Customer Feedback Management
    • User Research Repository
  • Who are the main user groups of this service?
    • Data-driven senior product leaders
    • Research Operations and UX leaders
  • Does this service offer guides, tutorials and or customer support?
  • 24/7 customer support and VIP onboarding.

  • Does this service offer an API?
  • Import and export APIs.

Vendor Information

Founded:
-
Based in:
New Delhi
Employees:
11-50
Likes:
Followers:
1.39k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
518

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Zonka Feedback
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Danish, German, Finnish, French, Hindi, Italian, Japanese, Korean, Norwegian, Portuguese, Romanian, Spanish, Russian, Swedish, Indonesian
Regional Restrictions:
No restrictions.

Other

Who uses Emojics
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses EnjoyHQ
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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