Compare Zoho Voice

You May Also Like

Featured products that are similar to the ones you selected below.

Squaretalk
(70)
VoIP Software
Visit Website
CloudTalk
(439)
Telephony Software
Try for Free
View Listing

Crozscore

87%
what is this?
Zoho Voice screenshot view 3 more

About Zoho Voice

Zoho Voice provides you with inbound/outbound call options for 100+ countries. With its advanced feature set and in-house infrastructure it has the capacity to cater to businesses of any size be it SMBs or large contact centers. It adds more power to your team with multi-channel support, that includes SMS and Instant Messages(upcoming). It helps you set up queues for inbound calls with multiple call distribution strategies, configure multilevel IVRs, and set up default handlers to manage calls outside operating hours. It also aids your team to manage your live calls with options like transferring, barging, monitoring, recording, and others, with a multifunctional dial-pad called ZDialer. Our robust Power Dialer feature helps you run your call campaigns to a defined set of contacts from your CRM. Get granular insights on agent-wise performance with our all-in-one live dashboard.

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration

Summary

    No key features associated with this application.

Pricing

Basic

$39.00
1 user(s) / month
Included in plan:
  • 250 mins outgoing calls/user/month
  • Native Integrations(Zoho CRM, Desk & Bigin)
  • Zoho Telephony(Phonebridge) Integration
  • Live Call monitoring
  • Automatic Call Distribution
  • Multi-level IVR
  • Voicemail
  • Auto Call logging
  • Reports and Alerts
  • Free 1000 mins incoming calls using local numbers per month

Standard

$59.00
per user and 10 Zoho agents per month
Included in plan:
  • All Basic features
  • 10 free Zoho Agents

Contact Center

$79.00
per user plus 10 Zoho agents per month
Included in plan:
  • All Standard features
  • Live Call Monitoring
  • Queue Performance metrics
  • Call listening, whispering, barging
  • Power Dialer

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Zoho Voice
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States, Canada
Back to top