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About Zoho SalesIQ

Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.

You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.

Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.

The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.

About Verloop

Verloop is the world's smartest Hybrid(Bot+Human) Chatbot Builder Platform that helps businesses engage with their customers 24x7, 365 days a year.

With its fast evolving set of automation tools, you can use Verloop to

  • Automate Customer Support on your website
  • Generate more leads on your landing pages
  • Qualify leads in real-time
  • Improve buyer experience by assisted buying experience

Get started for free today and join 15,000+ businesses using Verloop.

How does Verloop differentiate itself from the competition?

When compared to traditional bot builder platforms, Verloop's

  • State of the art Machine Learning models deliver higher impact and conversion
  • Language agnostic bot builder framework helps your converse in the language of your choice
  • FAQ Automation lets visitors ask commonly asked questions to the bot and get answers super fast.
  • Live chat platform allows visitors to talk to your sales and support agents when needed.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Summary

  • Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.

  • Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.

  • Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.

  • Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.

  • Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.

  • Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).

Summary

  • Sequencing Mapped-out responses for conversations.

  • AI Artificial intelligence (AI) and chatbot involvement.

  • Live Chat Live human component of conversations.

  • Customization Interface Quality of interface for designing and customizing conversation maps.

  • Targeting Overall quality of customer targeting based on needs or situations.

  • Profiles Creation and modification of customer profiles based on conversations.

  • Analytics Reporting based around specific and overall conversation results.

  • Lead Gathering Capture and organization of leads from conversations.

  • Sales Conversion Success rate of conversations leading to customer purchases.

Pricing

  • Starting from: $19.00/month
  • Credit card required: No
  • $19 for 3 users. $59 for 5 users. $129 for 10 users.

Pricing

Free

Free
Included in plan:
  • FAQ Automation
  • Live Chat
  • Chatbot Builder
  • Verloop Bot Builder
  • FAQ Automation
  • Live-chat with agents
  • CRM Integration
  • CRM Integration
  • Facebook Bots
  • Facebook Bots
  • Conversation Reporting Support
  • Email and Phone

Business

$49.00
unlimited user(s) / month
Included in plan:
  • Unlimited Agents
  • Everything in Starter +
  • Zapier Integration
  • Zapier Integration
  • Live Dashboard
  • Lead Data Enrichment
  • Design Customization
  • Bot: Webhooks
  • Custom Data Integration
  • Lead Enrichment
  • Support: Email and Phone

Enterprise

$699.00
unlimited user(s) / month
Included in plan:
  • Customized reports
  • Everything in Business & Starter +
  • White Labeling
  • Onboarding & Training
  • Sandbox environment
  • Advanced Data Export
  • Customer Success Manager
  • Customised Reports
  • Optimization Consultation
  • Dedicated Customer Success Manager
  • Kick-off Strategy
  • Pre-Launch Technical Assistance
  • Bot Creation and Expert Optimisation
  • On-demand Technical Assistance

FAQs

    What is this service generally used for?
  • To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SalesIQ is available in web browser, android and iOS platforms

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with all leading CRM and Help Desk Softwares

  • Who are the main user groups of this service?
  • Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
    Supported Countries: Worldwide

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.5k

Other

Who uses Zoho SalesIQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Verloop
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Spanish
Regional Restrictions:
No restrictions.

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