About Zoho SalesIQ
Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.
You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.
Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.
The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.
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About Survicate
Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:
- website, web app and in-product (in-app) surveys
- email and link surveys
- mobile app surveys for Android and iOS.
Survicate also offers two standalone products:
- Feedback Hub for managing customer feedback from multiple sources in one place
- Feedback Button for collecting quick website feedback with an always-visible website button
Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.
On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!
Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.
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About Sellsy
Sellsy is the all-in-one solution to manage every facet of your sales business. It generates leads, manages payments, preserves customers, and much more.
The fact that Sellsy is an all-in-one, coherent solution sets it apart from all others in its market. Sellsy offers complete access to ALL your entered data, wherever you would intuitively need it. With Sellsy there is no need to hassle with multiple, incompatible software.
Sellsy is used to manage all points in the business cycle, and is adaptable to fit exactly to the needs of your business.
· ACQUIRE:
Sellsy includes the best lead generation tools in one convenient package: lead tracking and scoring, marketing automation, landing pages, blog, and website. You name it, we provide it.
· CONVERT:
Engage your leads with the personal touch of Sellsy: send quotes or proposals. Get faster engagement with embedded e-signatures. Stay on top of all tasks and projects with our CRM, project management, and collaborative features.
· SELL:
Easily convert proposals to invoices. Send them with a payment link from your favorite gateway and get paid faster. Streamline accounting with exports- you can even invite your CPA in your account! And don't worry, Sellsy will calculate your expenses, profits, and margins for you.
· NURTURE:
Stay on top of customer success with Sellsy's marketing tools that allow you to send ultra-targeted emails or text message campaigns. Preserve customer loyalty our organized customer service management system.
Join our other 15,000 happy users. Increase your efficiency and boost your sales with Sellsy today.
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FAQs
What is this service generally used for?
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To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.
Does this service offer guides, tutorials and or customer support?
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Yes.
What platforms does this service support?
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SalesIQ is available in web browser, android and iOS platforms
Does this service offer an API?
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Yes.
What are some applications this service is commonly used in tandem with?
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It is most commonly used in tandem with all leading CRM and Help Desk Softwares
Who are the main user groups of this service?
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Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
Supported Countries: Worldwide
Does this service offer multi-user capability (e.g. teams)?
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Yes.
Does this service integrate with any other apps?
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Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.
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FAQs
Does this service integrate with any other apps?
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Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.
Available for custom integrations: Zapier and webhooks.
What is this service generally used for?
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Collecting customer feedback at every stage of the customer journey and each customer touchpoint.
Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.
Who are the main user groups of this service?
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Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.
Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.
Does this service offer guides, tutorials and or customer support?
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Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.
What are some applications this service is commonly used in tandem with?
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Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.
Does this service offer an API?
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Yes.
Does this service offer multi-user capability (e.g. teams)?
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Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.
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FAQs
Who are the main user groups of this service?
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Sellsy is used by a wide range of businesses. It can be used no matter whether selling products or services, doing rentals or subscriptions, online or in store, B2B or B2C, profit or non-profit, or simply managing projects.
What is this service generally used for?
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Sellsy is generally used to manage any and all points in the business cycle.
The generation and management of prospects
The management of business documents and administration
The preservation of customers
The collaborative organisation of all tasks and customer requests
What platforms does this service support?
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Sellsy is a cloud computing platform so it can be accessed anywhere from the internet, on computers, tablets, or mobile devices.
Does this service offer guides, tutorials and or customer support?
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Yes, Sellsy offers webinars, customer support, and a thorough FAQ page.
Does this service integrate with any other apps?
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Sellsy connects with many apps including Google and Outlook, and all apps can be connected through our API.
Does this service offer multi-user capability (e.g. teams)?
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Yes. Our multi-user capacity and collaborative tools are one of our strong points, in fact.
Does this service offer an API?
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Yes, Sellsy is an open system that can inter-connect with many external systems through its API.
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