Compare Zoho SalesIQ vs Vision Helpdesk vs actiTIME

Zoho SalesIQ 236 Customer Chat	Vision Helpdesk 82 Support & Helpdesk	actiTIME 40 Time Management
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Crozscore 90% what is this? User Happiness: 88% Press Buzz: 68% User Trend: interest falling	Crozscore 90% what is this? User Happiness: 92% Press Buzz: 39% User Trend: interest falling	Crozscore 88% what is this? User Happiness: 88% Press Buzz: 48% User Trend: interest rising
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About Zoho SalesIQ Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time. You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site. Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site. The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.	About Vision Helpdesk Vision Helpdesk offers four customer service tools. 1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone, and more at one central place. 2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies. 3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management. 4) Live Chat Software - A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.	About actiTIME actiTIME is time tracking software that allows businesses to manage time, projects, teams and clients in a single platform. Track time using online timesheet, a browser extension or a mobile app Keep your projects in check with task estimates, deadlines, comments and statuses Automate billing with billable and non-billable tasks, user- and task-specific rates Review projects’ health and team performance with time and financial reports Create custom workflows, data groups and fields that meet your company’s standards Manage local and remote teams using timesheet approvals and team performance reports Stick to time and cost budgets using notifications and reports Help your field and mobile workers capture billable hours with actiTIME mobile app actiTIME is available as cloud and on-premises software, a browser extension, Android and iOS mobile apps. Join 10,000+ companies like DHL, Danone, Philips, Xerox and University of Bristol - start a free 30-day trial (no credit card required).
Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Attendance Tracking Batch Permissions & Access Billing/Invoicing Budgeting Calendar Management Dashboard Data Export Data Import Data Visualization Expense Tracking External Integrations Forecasting Multi-User Notifications Project Management Scheduling Task Scheduling/Tracking Timesheets
Summary Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations. Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement. Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns. Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language. Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in. Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).	Summary Multi Channel Help Desk Multi Brand Help Desk Ticket Billing Task Management Help Desk Gamification and more.. Workflow Management SLA and Escalation Incident Management Knowledgebase Management Live Chat Software	Summary Track time using online timesheet, a browser extension or a mobile app Keep your projects in check with task estimates, deadlines and workflow statuses Automate billing with billable and non-billable tasks, user- and task-specific rates Review your projects’ health and team performance with time and financial reports Create custom workflows, data groups and fields that meet your company’s standards Stick to time and cost budgets using notifications and reports Manage local and remote teams using timesheet approvals and team performance reports Choose between cloud and on-premises software
Pricing Starting from: $19.00/month Credit card required: No $19 for 3 users. $59 for 5 users. $129 for 10 users.		Pricing actiTIME Free Free Included in plan: Online timesheet Task deadlines Task-specific billing rates Charts & reports Invoicing actiTIME Online $6.00 1 user(s) / month Included in plan: Everything in actiTIME Free Staff performance reports Project time & cost reports Charts & real-time widgets User roles & permissions Work schedules Custom work structure Task deadlines & workflow statuses Custom leave types Paid time off management User- & task-specific billing rates Daily data backups actiTIME Self-Hosted $120.00 one-time purchase Included in plan: Everything in actiTIME Free Staff performance reports Project time & cost reports Charts & real-time widgets User roles & permissions Work schedules Custom work structure Task deadlines & workflow statuses Custom leave types Paid time off management User- & task-specific billing rates
FAQs What is this service generally used for? To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. Does this service offer guides, tutorials and or customer support? Yes. What platforms does this service support? SalesIQ is available in web browser, android and iOS platforms Does this service offer an API? Yes. What are some applications this service is commonly used in tandem with? It is most commonly used in tandem with all leading CRM and Help Desk Softwares Who are the main user groups of this service? Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers. Supported Countries: Worldwide Does this service offer multi-user capability (e.g. teams)? Yes. Does this service integrate with any other apps? Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.	FAQs What are some applications this service is commonly used in tandem with? Social media: Facebook, Twitter, LinkedIn Live chat: Userlike, Livechat Inc, Com100, Livezilla Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting VOIP: Twillio CMS: Joomla, WordPress, Drupal Payment gateways: Paypal and Authorize.net Billing software: WHMCS, Hostbill, Freshbooks Email: Google Hosted emails, Exchange Servers and more Does this service offer multi-user capability (e.g. teams)? YES Does this service offer guides, tutorials and or customer support? YES Who are the main user groups of this service? Any business that wish to offer customer service support. Does this service integrate with any other apps? Vision Helpdesk integrates with several 3rd party apps Does this service offer an API? YES What platforms does this service support? Web Based Software and Mobile apps like IOS, Windows Phone and Android App What is this service generally used for? Managing customer support Managing IT support Task management	FAQs Does this service integrate with any other apps? actiPLANS Quickbooks Google Calendar JIRA GitHub GitLab What are some applications this service is commonly used in tandem with? Windows Linux iOS Android What platforms does this service support? Windows Linux iOS Android Does this service offer an API? Yes. Who are the main user groups of this service? actiTIME works for companies of any size and from any industry. Their 10,000+ clients include IT, engineering, consulting, healthcare, design companies, non-profit organizations, small businesses and enterprises. Does this service offer guides, tutorials and or customer support? We provide a user guide, how-to video instructions, PDF docs, FAQs, admin and API guides, and customer support. What is this service generally used for? With actiTIME, businesses get employees to track their working and leave time, review individual, team and project performance, including time distribution across tasks and projects, business costs and profits, team and individual efforts. Does this service offer multi-user capability (e.g. teams)? Yes.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 90.2k	Vendor Information Founded: - Based in: Nasik Employees: - Likes: Followers: 1.47k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 3.4k
Other Who uses Zoho SalesIQ Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses Vision Helpdesk Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android WinPhone Languages: English, Dutch, Spanish, Russian, Portuguese, Polish, French, Turkish, Italian Regional Restrictions: No restrictions.	Other Who uses actiTIME Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.