Compare Zoho CRM vs Freshsales

Zoho CRM 2107 CRM	Freshsales 959 CRM
Visit Website	View Listing
Crozscore 86% what is this? User Happiness: 80% Press Buzz: 68% User Trend: interest falling	Crozscore 92% what is this? User Happiness: 92% Press Buzz: 62% User Trend: interest rising
view 5 more	view 5 more
About Zoho CRM Zoho CRM is a cloud-based business management platform that offers sales and marketing automation tools with helpdesk, analytics, and customer support functions. Connect with customers, partners and vendors over email, social media and various communication channels with Zoho CRM's omnichannel platform. Analyze trends, convert these into accounts and send out invoices or sales orders without having to leave Zoho CRM. Advanced blueprints, and journey planners help you engage with customers at every stage with data that informs your campaigns. Web form a/b testing and marketing attribution features give you the necessary depth to take the pulse of your audience. Over 250,000 businesses worldwide run on Zoho CRM. SMEs and Large enterprises across industries prefer Zoho CRM thanks to features that range from basic to advanced, with limitless customization options. You can also build your own CRM from scratch with SDKs on offer. With 40+ in-built apps, Zoho is the only vendor with the highest Native offerings. Zoho CRM is one among that, and can integrate with over 500 popular third-party extensions like G Suite, Office 365 and MailChimp. Try Zoho CRM at $14/user/month billed annually. Also, try it for free with a 3-user limit. Get a 30-day FREE trial EXCLUSIVE to our ULTIMATE Edition. Premium support is available 24/7 at a price. WHY CHOOSE ZOHO CRM? Extract information and improve your processes with suggestions from Zia, AI-powered sales assistant Access to in-depth analytics with custom dashboards for sales success Automate tasks at various stages in your process management flows Custom portals for your customers, vendors and partners to drive proactive engagement Quick data migration from other CRMs Flexible and Transparent Contracts. Pay only for what you need	About Freshsales Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empower sales teams with more time for selling by automating the sales process and increasing efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards Powerful pipeline management with Freshsales. Also, the option to use native CPQ makes generating and sharing quotes and other vital sales assets hassle-free. If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns, and find the right sales opportunities, then Freshsales Suite fits the bill. It is an all-in-one solution for sales and marketing teams. It provides sales force automation, marketing automation, chat, and telephony to meet your goals in one solution.
Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management
Summary No key features associated with this application.	Summary Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record. Users can auto-capture leads directly into Freshworks CRM whenever a visitor completes a webform Freshworks CRM's 'enrichment' feature automatically adds social information and photos to profiles The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals
	Pricing Forest $79.00 1 user(s) / month Included in plan: Everything in Estate and... EUC Data Center IP Whitelisting Audit Logs BLOSSOM $12.00 1 user(s) / month Included in plan: Deal Funnel View Templates & Notifications Real-time Email Tracking Everything in Sprout and... Contact Management Pipeline Management 250 Bulk emails/user/day Built-in Phone powered by Freshcaller SMS Integration 2 Sales Campaigns/user Lead Scoring 5 Intelligent Workflows Basic Reporting Marketplace iPhone and Android Apps Gmail Add-on SPROUT Free Included in plan: Leads, Contacts, Accounts & Deals Customisable Sales Process Phone & Email Basic Lead Scoring Freshdesk & Freshchat Integration GARDEN $25.00 1 user(s) / month Included in plan: Everything in Blossom and... Custom Reports Auto Profile Enrichment Lead Assignment Rules Territories Advanced CRM customization ESTATE $49.00 1 user(s) / month Included in plan: Everything in Garden and... Auto profile enrichment Reports Dashboard Smartforms and event tracking Multi-currency
FAQs What platforms does this service support? Zoho CRM can be accessed over web browsers designed for use on Linux, Mac OS X, and Windows desktops. The platform is also available as a mobile app for use on Android phones, as well as Apple's iPad and iPhone. Does this service integrate with any other apps? Yes, Zoho CRM integrates with over 300 popular third-party apps like G Suite, Office 365 and MailChimp. Zoho CRM is part of the 40 in-built apps from Zoho, the only vendor with the most amount of native apps on offer. Does this service offer multi-user capability (e.g. teams)? Yes, Zoho CRM's free version allows up to 3 users. The Ultimate edition has a limit of 2000 users. Who are the main user groups of this service? Zoho CRM caters to freelancers, small businesses, mid-sized and large enterprises through its varied editions and pricing. Does this service offer an API? Yes. Open-APIs are available with Zoho CRM [REST APIs, Bulk APIs, Notification APIs, Query APIs] What is this service generally used for? Zoho CRM is a centralised hub for all business-related tasks. It can be used as a helpdesk, sales and marketing system, contact management system and support platform. You can also track inventory and perform accounting tasks within the software. What are some applications this service is commonly used in tandem with? Zoho CRM is used as an all-in-one system to avoid situations where users have to shuffle through multiple software applications for helpdesk, mail, campaigns, etc. Does this service offer guides, tutorials and or customer support? Yes, Zoho CRM extends support in the following ways: Email LIVE Chat Toll-FREE Calls Knowledge Base Forums Cases and Solutions Remote Assistance Onboarding Dedicated Account Manager	FAQs Who are the main user groups of this service? SMEs Mid Market Enterprise What is this service generally used for? CRM Customer Relationship Management Contact Management Pipeline Management Sales Enablement Lead Management Contact Management Deal Management Email Management & Tracking Territory Management User Behaviour Tracking Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes Does this service offer guides, tutorials and or customer support? Yes What are some applications this service is commonly used in tandem with? Freshdesk What platforms does this service support? Android iPhone-iPad Mac Windows Web-based Mobile Web App Does this service integrate with any other apps? Yes, Freshdesk Freshchat Freshcaller Freshconnect Mailchimp Segment Piesync Zapier Xero Quickbooks Google contacts
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 79.7k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 8
Other Who uses Zoho CRM Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, English, French, Hindi, Hungarian, Italian, Portuguese, Japanese, Korean, Polish, Russian, Spanish, Dutch, Swedish, Hebrew, Turkish, Vietnamese Regional Restrictions: No restrictions.	Other Who uses Freshsales Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, Dutch, Spanish, German, French, Italian, Russian, Chinese, Polish, Portuguese Regional Restrictions: No restrictions.