Compare ZOHO CRM Plus vs WalkMe vs Waitwhile

ZOHO CRM Plus 2730 Customer Experience	WalkMe 129 Customer Experience	Waitwhile 42 Customer Experience
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Crozscore 87% what is this? User Happiness: 82% Press Buzz: 69% User Trend: no significant changes	Crozscore 90% what is this? User Happiness: 90% Press Buzz: 54% User Trend: interest falling	Crozscore 94% what is this? User Happiness: 98% Press Buzz: 47% User Trend: interest falling
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About ZOHO CRM Plus Zoho CRM Plus is a unified customer experience platform that brings together customer service, visitor tracking, intelligent chatbots, email marketing, social media, surveys, project management, cross-functional analytics, and an exclusive email client for salespeople—all built around CRM. It effectively eliminates data silos and improves team collaboration to deliver enhanced customer experiences.	About WalkMe WalkMe significantly clarifies the online user experience, operating as a Digital Adoption Platform (DAP) for class guidance, engagement, insights, and automation. With its help, sales and user experience managers are able to create better customer experience on their websites. The platform provides on-screen sequences creation tools and automated tip balloons called “Walk-thrus” that are used for establishing interaction with customers. They can be used to guide new visitors, lead them through support queries, or promote new functions.It is also possible to insert content into walkthroughs including videos, articles and more. WalkMe is powered by Artificial Intelligence learning capacity, which algorithms streamline digital adoption so it is possible to perform exact audience segmentation. The right visitors receive the right information at the right time. Other benefits of this solution include data integrity improvement, better employee productivity, increased software proficiency, and simpler CRM onboarding.	About Waitwhile Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times, and keeping everyone informed via SMS and email. Plus, it comes with a powerful API to integrate with. Forever free to use for 100 guests per month. Features include: Easy to use waitlist - Manage your waitlist on any device, even without WiFi. Smart messaging - Keep customers informed about their place in line via SMS and emails. Check-in kiosk - Let customers sign up for your waitlist - online or in your store. TV screen waitlist - Show your waitlist on the big screen to keep everyone informed. Customer insights - Capture all your customer visits automatically. Send a campaign to frequent visitors or re-engage old ones. Online scheduling - Let customers schedule bookings and sync appointments with waitlist automatically. Wait time & analytics - Get accurate wait times and learn about your visit trends to improve your operations. API and integrations - Build with our flexible API or use ready-made integrations with 1000+ services.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary No key features associated with this application.	Summary Walk-Thrus Analytics Search Widget Training Cross Browser Support Segmentation Center Multi-Language Support Design Customization Screen Size Optimization User Management	Summary No key features associated with this application.
Pricing Basic $57.00 1 user(s) / month Included in plan: Omnicahnnel Engagement inter-team communication https://www.zoho.com/crm/crmplus/complete-feature-list.html	Pricing Free Plan Free Included in plan: 3 Walk-Thrus Up to 5 Steps Per Walk-Thru 300 Assists Per Month Basic Online Support	Pricing Free Free Included in plan: Up to 100 waitlisted guest parties per month Upgrade to another plan anytime Customizable SMS and email alerts Waitlist modified to your needs Assign staff and services Smart wait time estimation Public waitlist and Check-in Station Customer CRM Analytics and Statistics Real-time updates Starter $59.00 1 user(s) / month Included in plan: Up to 1k waitlisted guest parties per month Everything in free Multiple waitlists and locations Bookings and scheduling Add team members Add your logo and design Email and chat support 1:1 help to get started Business $159.00 1 user(s) / month Included in plan: Up to 10k waitlisted guest parties per month Everything in starter Export customer data Phone support Daily backups Whitelabel branding Enterprise 1 user(s) / month Included in plan: Infinite guests Everything in business More support Product training Tailor-made features Audit logs Data anonymization Service level agreement (SLA)
FAQs No FAQs associated with this application.	FAQs Does this service offer an API? Yes, it offers APIs. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with: Salesforce, Oracle CS Cloud, Service Now, and Microsoft Dynamics. Does this service offer multi-user capability (e.g. teams)? No. Does this service integrate with any other apps? Integrations: Google, Bing, Desk, Zendesk, Toonimo, Salesforce, Oracle CS Cloud, Service Now, Microsoft Dynamics. Does this service offer guides, tutorials and or customer support? Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials. What is this service generally used for? This service is generally used as a Digital Adoption Platform (DAP). What platforms does this service support? Deployment options of WalkMe are: SaaS and Self-Hosted. Who are the main user groups of this service? Users of WalkMe are Enterprises, SMBs, Startups, Non-Profit Organizations, Government.	FAQs What are some applications this service is commonly used in tandem with? Salesforce, Slack, and Square. What is this service generally used for? Whether you're a restaurant, beauty salon, retailer or event organizer, Waitwhile gives you a smart and simple waitlist with customizable SMS alerts. It's about time to make your customers happier and your business run smoother. Does this service offer multi-user capability (e.g. teams)? Yes. What platforms does this service support? Web, iOS and Android. Does this service offer guides, tutorials and or customer support? Yes. Does this service offer an API? Yes. Who are the main user groups of this service? App Automotive Bar & Nightclub Beauty salon Cafe Doctor & Hospital Entertainment Events Hair & Barber Training & Gym Housing & Lodging IT Service Logistics Rentals Restaurant School & University Spa & Massage Store & Retail Does this service integrate with any other apps? 1000+ apps including Salesforce, Slack, Google Sheets, MailChimp, Square and SurveyMonkey.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: San Francisco Employees: 501-1000 Likes: Followers: 14.7k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 177
Other Who uses ZOHO CRM Plus SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English Regional Restrictions: No restrictions.	Other Who uses WalkMe Startups SMEs Enterprises Desktop Platforms: Web App Languages: English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian Regional Restrictions: No restrictions.	Other Who uses Waitwhile Startups SMEs Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Languages: English Regional Restrictions: Can be localized to every language.