Compare ZOHO CRM Plus vs WalkMe vs ForeSee

ZOHO CRM Plus 2730 Customer Experience	WalkMe 129 Customer Experience	ForeSee 12 Customer Experience
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Crozscore 87% what is this? User Happiness: 82% Press Buzz: 69% User Trend: no significant changes	Crozscore 90% what is this? User Happiness: 90% Press Buzz: 54% User Trend: interest falling	Crozscore 85% what is this? User Happiness: 79% Press Buzz: 48% User Trend: interest rising
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About ZOHO CRM Plus Zoho CRM Plus is a unified customer experience platform that brings together customer service, visitor tracking, intelligent chatbots, email marketing, social media, surveys, project management, cross-functional analytics, and an exclusive email client for salespeople—all built around CRM. It effectively eliminates data silos and improves team collaboration to deliver enhanced customer experiences.	About WalkMe WalkMe significantly clarifies the online user experience, operating as a Digital Adoption Platform (DAP) for class guidance, engagement, insights, and automation. With its help, sales and user experience managers are able to create better customer experience on their websites. The platform provides on-screen sequences creation tools and automated tip balloons called “Walk-thrus” that are used for establishing interaction with customers. They can be used to guide new visitors, lead them through support queries, or promote new functions.It is also possible to insert content into walkthroughs including videos, articles and more. WalkMe is powered by Artificial Intelligence learning capacity, which algorithms streamline digital adoption so it is possible to perform exact audience segmentation. The right visitors receive the right information at the right time. Other benefits of this solution include data integrity improvement, better employee productivity, increased software proficiency, and simpler CRM onboarding.	About ForeSee ForeSee is a comprehensive CX intelligence solution that enables companies to gain the whole view of their customer journey, run CX with confidence, allow CX intelligence for all in the organization, and get expert strategy and analysis. Users can make the most of ForeSee consolidated technology to handle all aspects of their customer experience intelligence from one single platform. It is not always easy to understand complete customer journey, especially in environments full of fragmented processes and systems. Users need a tool that would bring all pieces together, and ForeSee is taking aim at just this problem. This platform offers the scientifically proven predictive model for CX measurement with the cause-and-effect framework, which predicts future behaviors based on current customers' attitudes. Users of the ForeSee suite also get 360-degree feedback and over 600 benchmark categories.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary No key features associated with this application.	Summary Walk-Thrus Analytics Search Widget Training Cross Browser Support Segmentation Center Multi-Language Support Design Customization Screen Size Optimization User Management	Summary CX Measurment Feedback Replay Text Analytics Case Management Ratings & Reviews Predictive Model Priority Index Benchmarks
Pricing Basic $57.00 1 user(s) / month Included in plan: Omnicahnnel Engagement inter-team communication https://www.zoho.com/crm/crmplus/complete-feature-list.html	Pricing Free Plan Free Included in plan: 3 Walk-Thrus Up to 5 Steps Per Walk-Thru 300 Assists Per Month Basic Online Support
FAQs No FAQs associated with this application.	FAQs Does this service offer an API? Yes, it offers APIs. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with: Salesforce, Oracle CS Cloud, Service Now, and Microsoft Dynamics. Does this service offer multi-user capability (e.g. teams)? No. Does this service integrate with any other apps? Integrations: Google, Bing, Desk, Zendesk, Toonimo, Salesforce, Oracle CS Cloud, Service Now, Microsoft Dynamics. Does this service offer guides, tutorials and or customer support? Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials. What is this service generally used for? This service is generally used as a Digital Adoption Platform (DAP). What platforms does this service support? Deployment options of WalkMe are: SaaS and Self-Hosted. Who are the main user groups of this service? Users of WalkMe are Enterprises, SMBs, Startups, Non-Profit Organizations, Government.	FAQs Who are the main user groups of this service? Main users of ForeSee are large brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods. What is this service generally used for? This service is generally used for customer experience analytics. Does this service integrate with any other apps? Yes, it integrate with multiple business apps. Does this service offer multi-user capability (e.g. teams)? No. Does this service offer an API? Yes, ForeSee offers JSON format API. What platforms does this service support? This is a web-based software. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with Adobe Marketing Cloud and Google Analytics. Does this service offer guides, tutorials and or customer support? Support: Webinars, Knowledge Base, Email Support.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: San Francisco Employees: 501-1000 Likes: Followers: 14.7k	Vendor Information Founded: 2001 Based in: Ann Arbor Employees: 201-500 Likes: Followers: 4.73k
Other Who uses ZOHO CRM Plus SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English Regional Restrictions: No restrictions.	Other Who uses WalkMe Startups SMEs Enterprises Desktop Platforms: Web App Languages: English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian Regional Restrictions: No restrictions.	Other Who uses ForeSee SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.