Zoho CRM Plus is a unified customer experience platform that brings together customer service, visitor tracking, intelligent chatbots, email marketing, social media, surveys, project management, cross-functional analytics, and an exclusive email client for salespeople—all built around CRM. It effectively eliminates data silos and improves team collaboration to deliver enhanced customer experiences.
About Waitwhile
Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times, and keeping everyone informed via SMS and email. Plus, it comes with a powerful API to integrate with. Forever free to use for 100 guests per month.
Features include:
Easy to use waitlist - Manage your waitlist on any device, even without WiFi.
Smart messaging - Keep customers informed about their place in line via SMS and emails.
Check-in kiosk - Let customers sign up for your waitlist - online or in your store.
TV screen waitlist - Show your waitlist on the big screen to keep everyone informed.
Customer insights - Capture all your customer visits automatically. Send a campaign to frequent visitors or re-engage old ones.
Online scheduling - Let customers schedule bookings and sync appointments with waitlist automatically.
Wait time & analytics - Get accurate wait times and learn about your visit trends to improve your operations.
API and integrations - Build with our flexible API or use ready-made integrations with 1000+ services.
1000+ apps including Salesforce, Slack, Google Sheets, MailChimp, Square and SurveyMonkey.
Who are the main user groups of this service?
App
Automotive
Bar & Nightclub
Beauty salon
Cafe
Doctor & Hospital
Entertainment
Events
Hair & Barber
Training & Gym
Housing & Lodging
IT Service
Logistics
Rentals
Restaurant
School & University
Spa & Massage
Store & Retail
Does this service offer an API?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
Web, iOS and Android.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What is this service generally used for?
Whether you're a restaurant, beauty salon, retailer or event organizer, Waitwhile gives you a smart and simple waitlist with customizable SMS alerts. It's about time to make your customers happier and your business run smoother.
What are some applications this service is commonly used in tandem with?
We have a small team of dedicated Customer Experience software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.