Compare Zimplu CRM vs NetSuite vs SugarCRM

SugarCRM

CRM
 (18)
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Crozscore:

52%
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22%
interest falling

Crozscore:

88%
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84%
54%
interest falling

Crozscore:

85%
what is this?
78%
53%
interest falling
Zimplu CRM screenshot view 4 more NetSuite screenshot view 5 more SugarCRM screenshot view 4 more

Software Description:

Your sales agents can better manage accounts, leads, planning, forecasting and sales analysis with Zimplu CRM. Once our solution is implemented, the sales pipeline will flow smoother and your team will spend more time actually selling.

Having a detailed knowledge of your business performance and a deep understanding of your customers is critical for senior management. Reports and graphical charts are easy to run and they provide at-a-glance insight into business and employee performance.

Zimplu CRM needs less administration than other similar solutions. It enables you to respond faster to customer service issues, to anticipate and to deliver consistent customer care that contributes to long-term business profitability.

Software Description:

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.

Software Description:

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

Features:

  • Dashboard

Features:

  • Analytics
  • API
  • Dashboard
  • Data Export
  • Data Import
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Payroll
  • Timesheets
  • Billing/Invoicing
  • Supplier Management
  • Expense Tracking
  • Payment Processor
  • Data Visualization
  • Scheduling
  • Accounts Receivable
  • General Account Ledger
  • Project Management
  • Tax Management

Features:

  • Contact Management
  • Contact Sharing
  • Customer Management
  • Email Integration
  • Forecasting
  • Lead Management
  • Marketing Automation
  • Data Export
  • Data Import
  • History/Version Control
  • Task Scheduling/Tracking

Summary:

  • Support Tickets

  • Advanced Search and Filtering

  • Activity and Sales Reports

  • Opportunities and Quote Management

  • Notes & Files Regarding Customers

  • Contact Management

Summary:

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Summary:

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Pricing:

  • Credit card required: N/A
  • 12 EUR/ Month/ User.

Pricing:

  • Credit card required: N/A
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

Pricing:

  • Credit card required: N/A
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

FAQs:

    Who are the main user groups of this service?
  • Sales and Marketing departments

  • What is this service generally used for?
  • Sales

  • What platforms does this service support?
  • Web-based, Android native mobile app and mobile interface for all other mobile OS (iOS, Blackberry etc.)

  • What are some applications this service is commonly used in tandem with?
  • Email

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs:

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

FAQs:

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

Publisher:

Founded:
-
Based in:
Bucharest
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
21.7k
Followers:

Publisher:

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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