Compare Zimplu CRM vs Atlas ERP vs HappyFox

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Crozscore:

56%
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23%
interest falling

Crozscore:

58%
what is this?
26%
interest falling

Crozscore:

89%
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91%
42%
interest falling
Zimplu CRM screenshot view 4 more Atlas ERP screenshot view 6 more HappyFox screenshot view 4 more

Software Description:

Your sales agents can better manage accounts, leads, planning, forecasting and sales analysis with Zimplu CRM. Once our solution is implemented, the sales pipeline will flow smoother and your team will spend more time actually selling.

Having a detailed knowledge of your business performance and a deep understanding of your customers is critical for senior management. Reports and graphical charts are easy to run and they provide at-a-glance insight into business and employee performance.

Zimplu CRM needs less administration than other similar solutions. It enables you to respond faster to customer service issues, to anticipate and to deliver consistent customer care that contributes to long-term business profitability.

Software Description:

Atlas ERP is able to work with customers, model business processes, manage projects and production, prepare analytics and carry out financial accounting. The company becomes transparent and manageable. The Managing Director controls the work of each department, and the employees have a precise list of tasks.

The system is comprised of several modules:

  • Trade: taking orders, control over billing and payment settlements, full financial report.

  • Internet Marketing: integration with the web-site, Facebook, MailChimp, Google Analytics, eBay, and Shopify.

  • Projects: SCRUM, Gantt charts, and absolute control of KPI.

  • BPM: development and management of any business process.

  • CRM: sales automation, successful completion of transactions, and an individual approach to each customer.

  • Analytics: collection of any indicators, Shewhart charts, and detailed statistics.

As well as Service Desk, HRM, Social Network, MES and Knowledge Base.

This is a simple and flexible system. The customers use only the required modules, which are integrated into a single system. This is similar to design but in the ERP world.

Atlas ERP contains elements of artificial intelligence and the system automatically performs certain actions, and constantly learns and adapts to the user.

Atlas ERP works from any browser and has an android-app. The company also provides a month of free access.

Atlas ERP displays the whole company from A to Z in one system.

Software Description:

This is powerful and simple customer support and ticket management software. HappyFox integrates with all email accounts & websites to ensure that all support requests get collated.
It allows its users to organize better, assign the right email to the right person, respond faster and track everything.
Also, using this service they will reduce chaos and bring order to their support process with a robust support ticket system, self-service knowledge base and community forums.

Features:

  • Dashboard

Features:

  • Task Scheduling/Tracking
  • Lead Management
  • Gantt Charts
  • File Sharing
  • Billing/Invoicing
  • Customer Management
  • Notifications
  • Data Visualization
  • Budgeting
  • Multi-User
  • Calendar Management
  • Dashboard
  • Project Management
  • External Integrations
  • Data Import
  • API

Features:

  • API
  • Chat
  • CRM Integration
  • Notifications
  • Email Integration

Summary:

  • Support Tickets

  • Advanced Search and Filtering

  • Activity and Sales Reports

  • Opportunities and Quote Management

  • Notes & Files Regarding Customers

  • Contact Management

Summary:

  • Free trial for month

  • Integrates with website, social networks and email services

  • Cloud system and regular backups

  • Flexible system: use only the required modules

  • Thanks to elements of artificial intelligence Atlas ERP constantly learns and adapts to user

  • Modelling and managing complex business processes

  • Works in any browser

  • Easy to implement

Summary:

  • Writing Knowledge Base Articles: HappyFox provides users with tools for writing articles and organizing those articles into sections. They can also embed images and videos into articles, to provide both support agents and customers with the information they need.

  • Deriving Insights from Advanced Reporting Tools: Detailed customer support reports created with HappyFox help businesses improve customer satisfaction levels.

  • Replying to Customer Support Tickets: Rather than trying to manage an influx of incoming emails from customers, HappyFox users are able to answer questions from inside the integrated platform.

  • Using Smart Rules to Automate Tasks: Smart ticket assignments use a round-robin system to evenly allocate tickets to support agents as they enter the system.

  • Searching an Internal Knowledge Base for Documentation: In addition to creating external knowledge bases that are accessible to customers and indexed by search engines, businesses are able to use HappyFox to create private internal knowledge bases.

Pricing:

  • Credit card required: N/A
  • 12 EUR/ Month/ User.

ERP Start

$9.00
1 user(s) / month
Included in plan:
  • up to 15 users
  • BPM
  • CRM
  • Management
  • Finance management
  • Calendar
  • Task managment
  • Workspace
  • Project management
  • Internet marketing
  • Social network
  • Knowledge database
  • HRM
  • Trade management
  • Service desk

ERP Standard

$8.00
1 user(s) / month
Included in plan:
  • 16-100 users
  • BPM
  • CRM
  • Management
  • Finance management
  • Calendar
  • Task managment
  • Workspace
  • Project management
  • Internet marketing
  • Social network
  • Knowledge database
  • HRM
  • Trade management
  • Service desk

ERP Company

$7.00
1 user(s) / month
Included in plan:
  • more than 100 users
  • BPM
  • CRM
  • Management
  • Finance management
  • Calendar
  • Task managment
  • Workspace
  • Project management
  • Internet marketing
  • Social network
  • Knowledge database
  • HRM
  • Trade management
  • Service desk

Pricing:

  • Credit card required: N/A
  • Popular: $19 per staff / month
    Mighty: $29 per staff / month
    Fantastic: $49 per staff / month
    Enterprise: $69 per staff / month
    Free trial starts with Mighty plan.

FAQs:

    Who are the main user groups of this service?
  • Sales and Marketing departments

  • What is this service generally used for?
  • Sales

  • What platforms does this service support?
  • Web-based, Android native mobile app and mobile interface for all other mobile OS (iOS, Blackberry etc.)

  • What are some applications this service is commonly used in tandem with?
  • Email

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs:

    Does this service integrate with any other apps?
  • Yes. Atlas ERP is integrated with:
    Facebook
    MailChimp
    Google Analytics
    eBay
    Shopify

  • What platforms does this service support?
  • Atlas ERP works from any browser – you need only an internet connection. The system also has an Android-app.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You can always write us via email. Also, Atlas ERP includes a module Service desk. Feel free to use it when you have a question, want to suggest an idea, or report a bug.

  • What is this service generally used for?
  • Atlas ERP helps Managing Directors to coordinate and supervise all work within one system, and also helps employees perform their tasks more efficiently.

  • Does this service offer an API?
  • Yes. You can use our API for integration with other systems.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Atlas ERP can be used by unlimited amount of users. It depends only on your price plan.

  • Who are the main user groups of this service?
  • Atlas ERP is an inexpensive solution. It was specially designed for a wide range of companies, from startups and SMBs to enterprises.

FAQs:

    Does this service offer an API?
  • It offers an API.

  • Who are the main user groups of this service?
  • The software is most frequently used by IT departments and support teams in education, retail, travel, IT services, non-profit, government, telecom, healthcare, and real estate industries.

  • What is this service generally used for?
  • HappyFox provides practical help desk solutions.

  • What platforms does this service support?
  • It is web-based application that works on: Linux, Mac, Windows, Android, iPhone-iPad, Windows Phone.

  • What are some applications this service is commonly used in tandem with?
  • The most commonly, HappyFox is used in tandem with: HelpOnClick Live Chat Software, Salesforce, Google Apps, Facebook, and SurveyMonkey.

  • Does this service integrate with any other apps?
  • HappyFox provides its users with more than 20 integration options, making it possible to use this help desk and knowledge base solution in conjunction with CRM, survey, e-commerce, accounting, live chat, voice, and social media tools.

  • Does this service offer guides, tutorials and or customer support?
  • They provide: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
-
Based in:
Bucharest
Employees:
-
Likes:
2
Followers:
332

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
Irvine
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Atlas ERP
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
Russian, English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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