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About Ziggeo

We handle

  • Video recording / uploading of videos (no downloading of apps required)
  • Transcoding for all formats so that videos can be recorded and played across all devices/browsers
  • Playback of videos across all devices/browsers
  • Hosting / storage of videos
  • Server-side SDKs available
  • Native SDKs for iOS and Android

About Engati

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Discover the new way to support and retain more customers, increase sales, and improve satisfaction, with chatbots and live chat technology.
Automate engagement with customers, employees, and leads 24/7 and make every conversation count. Engage with your customers across 14+ channels with live support.

Chatbots are useful for a growing number of use cases. In any case, you shouldn't put resources into one on the off chance that won't work for you irrespective of how easy it is to use a chatbot platform but what customer service benefits can you expect from a chatbot?
Name it and Engati provides it all:

Multi-platform support - Multi-platform messaging gives bots a utility beyond novelty. With bots as facilitators, users can access services in their preferred form of communication. Further, it supports 14 major messaging platforms, like Facebook Messenger, WhatsApp, Slack, Skype, Kik, Telegram, Line, Webchat, Viber.

Easy 10 minutes setup - Easy setup makes it possible for anyone willing to make a ai chatbot easier. Thus, Engati helps you set up and create a chatbot in hardy 10 minutes without requiring coding at all.

Web Widget Integration - It allows integration of any small application to your own chatbot. Hence, it reduces the pain of switching between work apps altogether.
Detailed Engagement Analysis - With its ability to understand natural language and codify it, it allows tracking of most frequently asked questions, chatbot actions, cohort analysis that can be used everywhere from product development to cost reduction.

365247 Support — Unlike your support staff, chatbots don’t need any breaks and they happily work and even learn 24 hours a day. They have a robust cloud architecture.

Response Personalisation - Personal information about the user is used to personalize chatbot conversations helping them recommend in an efficient way.

Easy chatbot training - With all of the rich information coming from analytics, you can get a hang of how to train the bot. You can train your bots as per your customer queries and needs with our additional features like DOWNLOAD and UPLOAD. All of this will be available on the Engati chatbot platform.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Summary

  • Video Recording APIs and SDKs

  • Browser-based Recording / Playback

  • WebRTC / HTML-5 Support

  • Mobile-friendly

  • Native Video SDKs for iOS and Android

  • Embeddable Video Recorder

  • No Downloading of Apps Required

  • Branding and Video Effects

  • Viewable in Private Dashboard

Summary

  • The best free chatbot platform to build your bot.

  • Chatbot that is built once on the platform and published across 8 major platforms.

  • AI-driven technology to engage with your customers.

  • Live chat for customer service

  • Leverage the power of automation and conversational AI to acquire, grow and serve your customers

  • Improve agent productivity with a one-view inbox across multiple channels

  • Automate engagement with customers, employees and leads 24/7

  • Provide a consistent customer experience. Respond to customers in 50+ languages

Pricing

Starter

$99.00
per month
Included in plan:
  • Video Recorder + Player
  • HTML5/WebRTC Support
  • Video Dashboard
  • iOS + Android SDKs
  • Push to S3, Dropbox, FTP, ...
  • Secure Video Access

Pro

$399.00
per month
Included in plan:
  • Includes everything on Starter
  • Screen Capture
  • High-Definition Videos (HD)
  • Add Logos to Videos
  • Configurable Dashboard

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • No

  • Who are the main user groups of this service?
  • Engati is a cross-domain, cross-audience platform that lets you build and deploy to a wide range of customers.

  • Does this service integrate with any other apps?
  • Dialogflow for Small Talk

  • What is this service generally used for?
  • Customer support and marketing

  • What are some applications this service is commonly used in tandem with?
  • CRM, HRMS, LMS, other plugins, Google Calendar, Google Maps

  • What platforms does this service support?
  • Website, Facebook Messenger, Line, Slack, Telegram, Kik, Viber, WeChat, Skype, Skype for Business

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
4.01k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.35k

Other

Who uses Ziggeo
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French, Italian, Spanish, Portuguese, Russian, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses Engati
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Afrikaans, Chinese, German, Czech, Danish, Finnish, French, Irish, Hindi, Hebrew, Indonesian, Italian, Dutch, Ukrainian
Regional Restrictions:
No restrictions.
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