Compare ZeyOS vs VIENNA Advantage vs LiveChat

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Crozscore:

63%
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87%
21%
interest falling

Crozscore:

68%
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31%
interest falling

Crozscore:

90%
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89%
53%
interest falling
ZeyOS screenshot VIENNA Advantage screenshot view 5 more LiveChat screenshot view 2 more

Software Description:

ZeyOS is a cloud operating system that enables businesses to run all of their essential day-to-day apps in one integrated environment. ZeyOS unifies all features of CRM, ERP and Groupware into a single, intuitive platform. We help growing companies that are stuck in a web of mesh-up and makeshift solutions by offering a platform for business apps that's as easy to use as a smart phone.

Software Description:

VIENNA Advantage is a complete product invention covering all functional obligations of a modern enterprise. Realize strategic goals with one application across the company; hundreds of features within the tightly integrated ERP Solution, CRM Solution and secure Document Management System (DMS) to suit your business.

Waste no time developing proprietary spreadsheets and charts, which are neither scalable nor user-friendly. VIENNA Advantage has tools to help you with configuration of reports, dashboards and KPIs; just process and print. Spend lesser per feature and deploy faster than any other Open Source or Proprietary Enterprise Application. Full list of core modules visit our website.

Here is a short list of possible modules: Material Management - Purchasing - Order Management - Help Desk & Support - Time & Expense Management - Project Management - Service Management - HR & payroll - Warehouse Management - Manufacturing - Asset Management - Document Management System

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Features:

  • Lead Management
  • Inventory Tracking
  • Accounts Payable
  • Accounts Receivable
  • Data Visualization
  • Data Import
  • Data Export
  • External Integrations
  • API
  • Scheduling
  • Dashboard
  • Password & Access Management
  • Supplier Management
  • Marketing Automation
  • Project Management
  • Calendar Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Multi-Currency
  • File Sharing
  • Batch Permissions & Access

Features:

  • SAP Integration
  • Multi-Currency
  • Expense Tracking
  • Budgeting
  • Click-to-Dial
  • Call Tracking
  • Dashboard
  • Scheduling
  • Calendar Management
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Lead Scoring
  • Multi-User
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • Project Management
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • File Transfer
  • Data Import
  • Forecasting
  • Data Visualization
  • Contact Sharing
  • Contact Management
  • External Integrations
  • Batch Permissions & Access
  • File Sharing

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Summary:

  • CRM apps that put customer in the center of your business

  • ERP apps on a single workspace for all business operations

  • Groupware apps for better team communication

Summary:

  • The first open source ERP/CRM solution with inbuilt Document Management, Business Intelligence and Point-of-Sale System. Available on the cloud

  • Customer Relationship Management: get a 360° view of your customer, by evaluating and analyzing all data that comes together in your CRM, irrespective of the functional area.

  • BI and Reporting: VIENNA's Inbuilt Business Intelligence and Reporting has all that it takes to generate powerful reports of different types. All reports are fully customizable and extendable. Any type of data can be compiled into these BI reports.

  • Finance Module: our global ERP suite is designed to fit accounting systems of most countries.

  • Workflow Management: design any workflow without the hassles of coding and with basic technical knowledge. The VIENNA Advantage workflow management is exceptionally flexible and permits execution of various actions triggered by manual or automated activities. The Workflow Management securely integrates with the ERP functionality, the Security Engine as well as the Document Management System of VIENNA Advantage.

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Standard

$20.00
1 user(s) / month
Included in plan:
  • 1 GB data storage per user
  • up to 20 users
  • Guest access

Launch edition

Free
Included in plan:
  • 500 MB data storage per user
  • Up to 5 users

Premium

$30.00
1 user(s) / month
Included in plan:
  • 2 GB data storage per user
  • No user limit
  • Online shop integration
  • Developer SDK for own apps

Enterprise Edition


Included in plan:
  • Own computing instance at IBM Softlayer
  • Additional security features (firewall, VPN, etc)

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • VIENNA Advantage is web-based solution which means that can be accessed from any web browser, any operating system, and any mobile device.

  • What are some applications this service is commonly used in tandem with?
  • Google Apps, Magento, Joomla, Pentaho, Mail Chimp, and others.

  • Who are the main user groups of this service?
  • VIENNA Advantage ERP & CRM is made for all business sizes. It is a generic product that fits lots of industry verticals.

  • What is this service generally used for?
  • Managing the complete operation in a company such as: sales, finance, project management, warehousing, manufacturing etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You can download materials, watch video tutorials, or join our user forum. All available via our website

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
520
Followers:
1.27k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Other:

Who uses ZeyOS
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses VIENNA Advantage
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Italian, Spanish, French, English, Arabic, German
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.
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