Compare ZeyOS vs InLoox now! vs Freshdesk

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64%
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87%
21%
interest falling

Crozscore:

79%
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35%
interest falling

Crozscore:

85%
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79%
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ZeyOS screenshot InLoox now! screenshot view 5 more Freshdesk screenshot

Software Description:

ZeyOS is a cloud operating system that enables businesses to run all of their essential day-to-day apps in one integrated environment. ZeyOS unifies all features of CRM, ERP and Groupware into a single, intuitive platform. We help growing companies that are stuck in a web of mesh-up and makeshift solutions by offering a platform for business apps that's as easy to use as a smart phone.

Software Description:

The InLoox project management software solution provides a very significant advantage over many other project management packages because its aim from the very beginning has been to facilitate interaction with and extend the capabilities of Microsoft Outlook and Exchange Server. The obvious benefit to the user is the leveraging of existing software investments and user skill sets.

InLoox comes in two versions: InLoox for Outlook, tailored to Office and Office 365, and InLoox Web App for online project management, which performs flawlessly on all four major browsers: Chrome, IE, Firefox and Safari. Combined, InLoox works cross device and can be used on Windows and iOS.

Key components of the product are project planning with mind maps and Gantt charts, task management in Kanban boards or list view, time tracking, document management and sharing, and budgeting. The project planning tools are visually enabled, leveraging your Microsoft Office skills. Time tracking can be done as you go, providing simple and continuous documentation of projects. With the document management tools new and existing documents can be easily interlinked, easing relevant document retrieval. The budget tools allow efficient and easy budget creation, and graphic tools make it a snap to get a bird’s eye view. InLoox Web App enables online project management, but in other respects provides the same functionality as InLoox for Outlook. The two platforms synchronize in real time providing accurate and up to date project data for project managers and teams on the go.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Lead Management
  • Inventory Tracking
  • Accounts Payable
  • Accounts Receivable
  • Data Visualization
  • Data Import
  • Data Export
  • External Integrations
  • API
  • Scheduling
  • Dashboard
  • Password & Access Management
  • Supplier Management
  • Marketing Automation
  • Project Management
  • Calendar Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Multi-Currency
  • File Sharing
  • Batch Permissions & Access

Features:

  • Batch Permissions & Access
  • Billing/Invoicing
  • CRM Integration
  • Email Integration
  • Chat
  • History/Version Control
  • Dashboard
  • Calendar Management
  • Scheduling
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • Budgeting
  • Contact Management
  • Expense Tracking
  • Data Import
  • API
  • External Integrations
  • Data Visualization

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • CRM apps that put customer in the center of your business

  • ERP apps on a single workspace for all business operations

  • Groupware apps for better team communication

Summary:

  • Project management integrated in Microsoft Outlook

  • Effective task management with global task list and Kanban board

  • Successful project planning with Gantt charts

  • Visualization with mind maps

  • Multi-project dashboards

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Standard

$20.00
1 user(s) / month
Included in plan:
  • 1 GB data storage per user
  • up to 20 users
  • Guest access

Launch edition

Free
Included in plan:
  • 500 MB data storage per user
  • Up to 5 users

Premium

$30.00
1 user(s) / month
Included in plan:
  • 2 GB data storage per user
  • No user limit
  • Online shop integration
  • Developer SDK for own apps

Enterprise Edition


Included in plan:
  • Own computing instance at IBM Softlayer
  • Additional security features (firewall, VPN, etc)

InLoox now! Professional Monthly Subscription

$29.95
1 user(s) / month
Included in plan:
  • Monthly access to InLoox now! project platform
  • InLoox Web App
  • InLoox for Outlook

InLoox now! Professional 12 Month Subscription

$24.95
1 user(s) / month
Included in plan:
  • 12 months access to InLoox now! project platform
  • InLoox Web App
  • InLoox for Outlook

InLoox now! Enterprise Monthly Subscription

$49.95
1 user(s) / month
Included in plan:
  • Monthly access to InLoox now! project platform
  • InLoox Web App and InLoox for Outlook
  • Dashboard and division features
  • advanced customization options

InLoox now! Enterprise 12 Month Subscription

$44.95
1 user(s) / month
Included in plan:
  • 12 months access to InLoox now! project platform
  • InLoox Web App and InLoox for Outlook
  • Dashboard and division features
  • advanced customization options

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
518
Followers:
1.24k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses ZeyOS
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, German
Regional Restrictions:
No restrictions.

Other:

Who uses InLoox now!
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Spanish, German, Italian, French
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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