Compare ZenMaid vs Vivantio vs Less Paper Co.

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About ZenMaid

ZenMaid was developed in 2013 by former maid services owners who managed & ran their company in less than an hour a day with the help of custom developed technology. Our goal is to do more than help you with organizing your schedule & business but also to help you run & grow your maid service with no additional work. Our clients quickly find after joining our service that they experience less no-shows, more informed employees & happier customers that are far more likely to refer new business.

About Vivantio

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

About Less Paper Co.

Less Paper Co. creates custom-built field service management, work order management and scheduling systems to help field service businesses become more efficient in the office and the field. Because we custom build every system to each specific clients needs we can offer all of the features that you want and need in a work order system - including custom features that our competitors can't.

--Benefits--

Increase efficiency both in the office and in the field. Our work order management systems are built to increase efficiency for your entire team by automating many of your daily processes.

  • Create, schedule & dispatch work orders with ease.
  • Fill out digital work orders in the field and collect payments on site.
  • Keep track of work orders across statuses from start to finish.
  • Know when parts are ordered and when they arrive.
  • Reporting & notification tools to keep you in the loop.

Get job information anytime, anywhere and from any device. With access to your work order management system from any device your office and field staff will always be up to date on open jobs.

  • View customer location information including map & Google Street View.
  • One-tap calling, texting & navigation.
  • View work order information and history for that work order and the customer while on site.
  • Easy access to parts availability & pricing with inventory management integration.

  • Increase productivity with office & management features. Use our work order management systems to increase productivity with office & management tools at your disposal.*

  • Integrated voicemail systems with automatic dispatching of emergency calls.

  • Notifications as techs check in & out of jobs.

  • Instant access to work orders as they're filled out and completed.

  • Set up appointment reminders via email & text to customers.

  • SMS with customers for scheduling and notifications.

--Details--

We specialize in providing custom-built work order management systems, inventory management systems and scheduling systems for businesses like yours.

We're customizable.

All of the features we offer can be customized to look and work exactly how you want it to. Because all of our systems are created 100% custom to the needs of your business you can rest assured knowing that your final product will be exactly what you're looking for in a work order management system.

We're mobile.

All of our systems are web apps with responsive designs so that your staff can access our systems from anywhere they need to. Connect to us from any PC, laptop, tablet or smart phone with a modern web browser and get the exact same experience no matter which device you are currently using.

We're expandable.

With the customized nature of our work order management systems we have the unique ability to grow at the same rate your business does. Add features or make changes as you need them with no additional fees. We don't limit the use of your system as you grow and expand. We grow with you.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

  • Scheduling software for cleaning business owners, maid services, and house keepers.

Summary

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary

  • 100% Custom-Built For Each Individual Client

  • Signature Capture

  • Photo/Video/Document Upload

  • Calendar-Based Scheduling

  • Dispatching

  • Inventory Management

  • Customer Management

  • PDF Generation / Export

  • Track Work Orders Across Statuses

  • Integrated Payment Processing

Pricing

Premium

$99.00
1 server(s) / month
Included in plan:
  • Up to 30 employees (owner, office managers, cleaners)
  • The Easiest-to-Use Schedule Available
  • Appointment Confirmations & Reminders
  • Appointment Follow Ups & Come Back Emails
  • Employee Payroll & Tracking
  • Free 24/7 Support
  • The ZenMaid Instant Booking Form
  • QuickBooks Integration
  • Credit Card Processing

Pricing

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

Pricing

Enterprise

$500.00
unlimited user(s) / month
Included in plan:
  • Unlimited users.
  • Includes up to 10 development hours per month.

Small Business

$30.00
1 user(s) / month
Included in plan:
  • Minimum 5 users. Each additional user $10/mo.
  • Includes up to 2 development hours per month.

FAQs

    Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • Desktop Browsers (Internet Explorer, Firefox, Chrome, etc)

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we use intercom and video guides to make sure you can easily learn and use the software.

  • Does this service integrate with any other apps?
  • Integrates with Zapier in September 2017

  • Who are the main user groups of this service?
  • Maid Service Owners
    Cleaning business Owners
    House Keepers

  • What is this service generally used for?
  • Scheduling cleaning appointments for customers
    Billing customers
    Managing your cleaning teams
    Sending out work orders automatically

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We offer live training via phone and online screen-sharing software or training videos for free. For in-person training charges may apply depending where you are located.

    We offer 24x7 email customer support and weekday telephone support.

  • Does this service integrate with any other apps?
  • Being completely customized to each of our clients we can integrate with any service that is internet-connected and has an API including Quickbooks Online, QuickBooks Desktop and inventory tracking software.

  • What platforms does this service support?
  • Our systems are completely web-based allowing us to provide as much customization as possible to each of our individual clients. Another benefit of this is that our systems can be used from any device with a modern web browser and have the exact same experience across all devices.

    Your systems will also always be up to date without having to worry about updating devices.

  • What is this service generally used for?
  • Field service management systems are used to help businesses increase productivity in and out of the office by automating many of their daily tasks while working with work orders. From creation of the work order through scheduling, dispatching, filling it out and keep track of parts a field service management system can help your staff become much more productive.

  • Who are the main user groups of this service?
  • Field service, construction and maintenance businesses can particularly utilize a work order management system. Other businesses that Less Paper Co. can be suited for are: auto repair shops, towing services, computer/tech repair shops, delivery businesses and more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - our systems can be used by entire teams and multiple users with different administrative levels.

  • Does this service offer an API?
  • We can create an API for your custom system to integrate it with any of the other systems and services you use.

Vendor Information

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Vendor Information

Founded:
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Based in:
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Likes:
Followers:
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Vendor Information

Founded:
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Based in:
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Other

Who uses ZenMaid
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Less Paper Co.
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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