Compare Zencastr vs Versature vs ReportGarden

Software Description:

Zencastr records each party locally from their own computer to a high quality mp3 and uploads separate tracks to your dropbox account.

Because it works in the browser, all you have to do is send them a link and press record. Thats it.

No more dropouts due to a bad connection. No more changes in quality during the show. Nothing but crystal clear audio.

Software Description:

Versature is disrupting the Canadian telecommunications industry with cloud-based business VoIP communication solutions. Trusted by clients and partners across the country, Versature is an award winning company that is raising the bar with high quality, cost-effective technology and Canadian-based support.

Founded in 2003, Versature has a business VoIP subscriber base that is growing at a rate of 55% year-over-year. Operating on the principles of Customer Success, Versature takes a client-centric approach to all aspects of the business.

Versature is a customer-centric organization dedicated to providing the highest quality cloud-based business phone solutions to Canadian customers. The most common phrase we hear from our customer base is “Versature, it just works.”

Doing business with Versature is easy and our customers can count on getting the highest level of support from ordering to onboarding and customer support.

Features
All Versature plans and packages come packed with tons of valuable standard and not-so-standard business phone features.

Business and Operational Features

• Local Area Codes
• Advanced Auto Attendant/Digital Receptionist
• Toll-Free
• Call Queues
• Ring Groups
• Custom On-Hold Music or Messaging
• Voicemail, Voicemail-to-Email, Voicemail Transcription
• Real-Time Analytics and Dashboards
• Real-Time Analytics and Dashboards
• Geo-Redundant Data Centres
• Disaster Recovery

Call Control Features

• Call Forwarding
• Call Hold
• 3-Way Call Conferencing
• Call Park and Retrieve
• Find Me, Follow Me
• Simultaneous Ring
• Call Transfer
• Do Not Disturb
• Call Pull
• Call Return

Administration Features

• Sonar, Self Service Portal
• Transparent Invoices
• Detailed Call History

System Integrations

• Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
• Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
• Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
• Google Chrome: click to dial any embedded phonenumber from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
• Open API: Versature provides an Open API for integrations with home-grown or off-the-shelf applications that your business may be using

EXTRAS

• Call Recording, On-Demand Call Recording: add call recording functionality to specific extensions or groups of extensions for help in training, quality assurance, and compliance measures
• Softphone Client for Mac, PC, Apple, or Android: take your Versature extension with you wherever you go with
• Fax-to-Email, Fax-over-IP: get your faxes delivered to your email inbox for a unified communications experience

The Versature TRUST Initiative

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.

Software Description:

An Enterprise Ad Agency Reporting & Dashboards software, ReportGarden provides a full spectrum of marketing tools that seamlessly integrate with the workflow of an agency. An agency account manager/executive should be able to start right away on this, it's that intuitive! 1000+ Top Agencies use ReportGarden to automate the most time consuming tasks like Client Reporting, Data Dashboards, SEO Keyword tracking, PPC Account Health Monitoring etc.

Features:

Features:

• Softphone
• Call Disposition
• Call Tracking
• Data Visualization
• Notifications
• Email Integration
• Contact Management
• External Integrations
• Multi-User
• API

Features:

• Multi-Account
• Social-Media Integration
• Marketing Automation
• External Integrations
• Keyword Tracking
• Analytics
• Dashboard
• Scheduling
• SEO
• Data Visualization

Summary:

• Dead simple interface

• No waiting for audio uploads

• Dropbox integration

• Individual top quality recordings of your podcast guests

Summary:

No key features associated with this application.

Summary:

• Reporting Features: Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features, Dashboard, Multiple Languages, Performance Measurements

• Support Features: Email, In Person Training, Online Chat, Phone

• Analytics Features: Issue Indicators, Profit Analysis, Trend Indicators

Pricing:

• Credit card required: N/A

• Free while in Beta.
  Tiered pricing once launched from $8/month up to $20/month

FAQs:

No FAQs associated with this application.

FAQs:

No FAQs associated with this application.

FAQs:

Does this service offer guides, tutorials and or customer support?

• Yes. 24*7 Support is available.

Who are the main user groups of this service?

• Best suited for Agencies

What is this service generally used for?

• Agencies can use ReportGarden to automate the most time consuming tasks like Client Reporting, Data Dashboards, SEO Keyword tracking, PPC Account Health Monitoring etc.

What platforms does this service support?

• Web

Publisher:

Publisher:

Publisher:

Other:

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App

• iOS

Other:

• Agencies

• Web App