Zencastr records each party locally from their own computer to a high quality mp3 and uploads separate tracks to your dropbox account.
Because it works in the browser, all you have to do is send them a link and press record. Thats it.
No more dropouts due to a bad connection. No more changes in quality during the show. Nothing but crystal clear audio.
About Channels
Channels is the only app you need to power up your customer service! How come?
Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps.
This neither helps your business nor improves customer satisfaction.
And that’s where Channels comes to the rescue.
With Channels, you can...
Use customer data to end interview-like customer support phone calls
Channels integrates with your favorite eCommerce platforms such as Shopify and Magento to collect customer data stored in them. Then, when your customers are calling, Channels shows you the most important customer details so you can get straight to the point.
Set up IVR to always connect customers to the right agent
Besides that, Channels lets you build an IVR-based helpline so your customers can get help whenever they need it. Plus, you can handle customer support phone calls from your PC, laptop, and even your smartphone thanks to our Mobile App!
Make your live chat even more versatile
Also, Channels integrates with your LiveChat and lets you offer a way to call your company when the chat is not enough. After all, not everything can be resolved through text…
On top of all of that, Channels comes packed with useful features that will help your business thrive and your customers happy!
Some of them are:
Call recordings - so you can always come back to an important conversation and lose no important detail
International phone numbers - so you can make it easy for anyone to connect with you, no matter where they’re calling from
Affordable call rates - so your customer service solution doesn’t hurt your wallet
Toll-Free numbers - so it’s a no-brainer for any customer that would like to call you
If you’d like to try out Channels, there was no better time to do so, as there’s a 7-day free trial. No credit card required, no limitations!
About ReportGarden
An Enterprise Ad Agency Reporting & Dashboards software, ReportGarden provides a full spectrum of marketing tools that seamlessly integrate with the workflow of an agency. An agency account manager/executive should be able to start right away on this, it's that intuitive! 1000+ Top Agencies use ReportGarden to automate the most time consuming tasks like Client Reporting, Data Dashboards, SEO Keyword tracking, PPC Account Health Monitoring etc.
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
Analytics
API
Calendar Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Multi-User
Notifications
Scheduling
SEO
Summary
Dead simple interface
No waiting for audio uploads
Dropbox integration
Individual top quality recordings of your podcast guests
Free while in Beta.
Tiered pricing once launched from $8/month up to $20/month
Pricing
BASIC
$24.00
1 user(s) / month
Included in plan:
IVR
Free incoming calls
30 days of call recordings storage
eCommerce Integrations
LiveChat Integration
PRO
$39.00
1 user(s) / month
Included in plan:
IVR
Free incoming calls
365 days of call recordings storage
eCommerce Integrations
LiveChat Integration
Live-listening Included
FAQs
No FAQs associated with this application.
FAQs
Does this service integrate with any other apps?
Channels integrates with Shopify, Magento, Livechat, Pipedrive. You can also use Zapier to connect Channels with 1000+ various apps and use our API to manipulate data coming in and out of our software.
Does this service offer an API?
Yes, we do offer an API.
Does this service offer multi-user capability (e.g. teams)?
Yes, you can invite other users to Channels and manage reps from an admin account.
What platforms does this service support?
You can use Channels using any web browser you want. Plus there's a Mobile app available on both iOS and Android.
Does this service offer guides, tutorials and or customer support?
We offer 24/7 customer support that can be accessed through the phone, email, and live chat. There's also a knowledge base so everyone can solve their issues on their own.
We also offer 15- and 30-minute demo and training sessions during which our Customer Success Managers give you a hands-on presentation of our software and answer all your questions regarding how to use it.
What are some applications this service is commonly used in tandem with?
Channels integrates - and thus works best - with Shopify, Magento, Livechat, Pipedrive. You can also use Zapier to connect Channels with 1000+ various apps and use our API to manipulate data coming in and out of our software.
What is this service generally used for?
To provide excellent customer service over the phone.
Who are the main user groups of this service?
eCommerce stores, online businesses, and SMBs.
FAQs
Does this service offer guides, tutorials and or customer support?
Yes. 24*7 Support is available.
Who are the main user groups of this service?
Best suited for Agencies
What is this service generally used for?
Agencies can use ReportGarden to automate the most time consuming tasks like Client Reporting, Data Dashboards, SEO Keyword tracking, PPC Account Health Monitoring etc.
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