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About ZapStitch

ZapStitch currently integrates with leading SaaS vendors such as Shopify, Bigcommerce, Marketo, QuickBooks Online, Xero and Zoho CRM. Current integration solutions are Shopify-QuickBooks Online, Shopify-Xero, Bigcommerce-QuickBooks Online, Bigcommerce-Xero, and Marketo-Zoho CRM. Future product roadmap includes integration solutions for E-mail Marketing, HelpDesk, and other cloud business apps as well.

About Vivantio

Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.

The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.
Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

For more information, visit Vivantio.com.

About GreenRope

GreenRope is your one-stop shop to help you with sales, marketing, and operations. GreenRope includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate your business.

GreenRope is a company built around providing exceptional value to our customers. In the past 14 years, we have evolved from being one of the first email marketing service providers to being the only Complete CRM on the market. Combining sales, marketing, and operations in to a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and we live this collaborative culture, listening to people like you to build what YOU want to run your business.

GreenRope's Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Dashboard
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management

Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Seamless records syncing across SaaS business applications

  • Automated Payment fee tracking, Inventory tracking and Refund syncing for eCommerce businesses.

  • Automatically creates and updates orders and records

  • Integration with 6 SaaS business applications

Summary

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary

  • Complete CRM

  • Email Marketing

  • Marketing Automation

  • Event Management

  • Calendar and Appointment Booking

  • Websites and Analytics

  • Project Management

  • SMS Marketing

  • eCommerce

  • Surveys

Pricing

  • Credit card required: N/A
  • Basic Plan: US$ 29/ monthProfessional: US$ 49/ monthEnterprise: US$ 89/ month.

    Note: These pricing are applicable when billed yearly. For monthly billing, check our pricing page.

Pricing

  • Starting from: $42.00/month
  • Credit card required: No
  • Vivantio enables you to build a robust Service Management system that fits your organization by enabling only the features you need. Our editions are designed to align with your immediate needs on the same powerful platform that scales with your business.

    Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at roughly $42 per user, per month at the VALUE level for those looking to centralize customer service operations and provide their teams with the tools to succeed
    • Licenses at the VITAL level start at $58 per user, per month and are designed growing service teams looking to improve their operations, improve efficiency and reduce costs
    • Feature-rich VELOCITY licenses start at $86 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.
    • The VISIONARY level at $140 per user, offer a totally flexible solution for global enterprise companies looking for white glove service.

Pricing

Free 14 Day Trial

Free
Included in plan:
  • All Features

Starter

$149.00
unlimited user(s) / month
Included in plan:
  • 1,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Prime

$199.00
unlimited user(s) / month
Included in plan:
  • 3,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Pro

$249.00
unlimited user(s) / month
Included in plan:
  • 5,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Premium

$299.00
unlimited user(s) / month
Included in plan:
  • 7,500 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Powerhouse

$349.00
unlimited user(s) / month
Included in plan:
  • 10,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Supreme

$449.00
unlimited user(s) / month
Included in plan:
  • 25,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Ultimate

$699.00
unlimited user(s) / month
Included in plan:
  • 50,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • The Vivantio platform is cloud-based and integrates easily with almost any other platform through our FLEXBridge integration.

  • Who are the main user groups of this service?
  • The Vivantio Unified Service Platform has over 5000+ (and growing) satisfied users that include customer service teams, IT professionals and enterprise employees from all business departments looking to manage better relationships, boost productivity and improve the customer journey.

  • Does this service offer guides, tutorials and or customer support?
  • Absolutely! All of our training, implementation and technical support is handled in-house to ensure our customers get the high-quality service and attention they deserve.

  • What is this service generally used for?
  • A Service Management platform streamlines processes and provides clear paths for internal and external end users to submit requests. The Vivantio platform optimizes service through our Unified Service Management platform that integrates easily with other software offering a true 360 degree customer view.

  • Does this service offer an API?
  • Yes, the Vivantio does offer an API

  • What platforms does this service support?
  • The Vivantio platform is cloud-based and integrates easily with almost any other platform through our FLEXBridge integration.

  • Does this service offer multi-user capability (e.g. teams)?
  • Only users of the main application require a license. That licenses can be a named license and dedicated to that user, or a shared concurrent license. End customers who make use of mail to ticket, or self service portals do not require a license.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, GreenRope offers full 24/7 access to support by phone call, live online chat, email, and ticketing.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, all subscription plans include unlimited users under one subscription.

  • Does this service offer an API?
  • Yes, full API documentation is available to all users.

  • What platforms does this service support?
  • GreenRope is supported through all web applications, and also available through GooglePlay and iTunes App Stores.

  • Does this service integrate with any other apps?
  • Yes, GreenRope integrates with a large variety of applications directly on its platform and through Zapier.

  • What are some applications this service is commonly used in tandem with?
  • Some applications that GreenRope is commonly used in tandem with include Gmail, Outlook, Quickbooks, Paypal, Authorize.net, and Zapier.

  • What is this service generally used for?
  • GreenRope is generally used as a complete CRM for marketing, sales, and operations.

  • Who are the main user groups of this service?
  • GreenRope's main users include small to mid-size businesses, entrepreneurs, and startups.

Vendor Information

Founded:
2013
Based in:
Palo Alto
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
103

Vendor Information

Founded:
-
Based in:
Solana Beach
Employees:
11-50
Likes:
Followers:

Other

Regional Restrictions:
No restrictions.

Other

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses GreenRope
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, French, German, Norwegian, Swedish, Danish, Finnish, Icelandic, Portuguese, Italian, Dutch, Slovenian, Polish, Czech, Russian, Ukrainian, Hebrew, Arabic, Chinese, Japanese, Korean, Thai, Vietnamese, Hindi, Turkish, Hungarian
Regional Restrictions:
No restrictions.
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