Compare ZapStitch vs Vivantio vs GotDone

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Crozscore:

77%
what is this?
25%
interest rising

Crozscore:

55%
what is this?
17%
interest falling
ZapStitch screenshot view 1 more Vivantio screenshot view 2 more GotDone screenshot view 1 more

Software Description:

ZapStitch currently integrates with leading SaaS vendors such as Shopify, Bigcommerce, Marketo, QuickBooks Online, Xero and Zoho CRM. Current integration solutions are Shopify-QuickBooks Online, Shopify-Xero, Bigcommerce-QuickBooks Online, Bigcommerce-Xero, and Marketo-Zoho CRM. Future product roadmap includes integration solutions for E-mail Marketing, HelpDesk, and other cloud business apps as well.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

Time tracking. Ugh. Why were so many billable hours lost due to bad tools, systems and routines? Why did I have to wade through my outgoing emails, SaaS-activity logs, calendars, and so on to find those "missing" hours at the end of the week? How many hours can that "Internal work" task hold, really?

In a typical day, perhaps you work on a few tasks in Basecamp or Trello, then send a few emails. A meeting pops up. You write some code that goes on Github, or scribble on an Evernote.

GotDone gathers this and so much more, so you can quickly log time based on what you've done, directly to the time tracker you already use.

Features:

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Features:

Summary:

  • Seamless records syncing across SaaS business applications

  • Automated Payment fee tracking, Inventory tracking and Refund syncing for eCommerce businesses.

  • Automatically creates and updates orders and records

  • Integration with 6 SaaS business applications

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary:

  • Track time without missing a billable hour every again

  • Connect to the services you already use – 15 & counting!

  • Stay focused with all your to-dos in one place.

  • Gather everything you've worked on today, in one timeline

Pricing:

  • Credit card required: N/A
  • Basic Plan: US$ 29/ monthProfessional: US$ 49/ monthEnterprise: US$ 89/ month.

    Note: These pricing are applicable when billed yearly. For monthly billing, check our pricing page.

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2013
Based in:
Palo Alto
Employees:
11-50
Likes:
Followers:
9

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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