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About ZapStitch

ZapStitch currently integrates with leading SaaS vendors such as Shopify, Bigcommerce, Marketo, QuickBooks Online, Xero and Zoho CRM. Current integration solutions are Shopify-QuickBooks Online, Shopify-Xero, Bigcommerce-QuickBooks Online, Bigcommerce-Xero, and Marketo-Zoho CRM. Future product roadmap includes integration solutions for E-mail Marketing, HelpDesk, and other cloud business apps as well.

About BambooHR

BambooHR is the number one HR software for small and medium-sized businesses. Our cloud-based all-in-one system offers beautifully designed, intuitive features including an applicant tracking system (ATS), onboarding with electronic signatures, time tracking, automated time-off tracking, payroll, performance management, and customizable reporting. BambooHR gives HR managers more time for meaningful work, while executives get accurate & timely reports. Employees are able to self-service time off requests and manage their data using our convenient and secure mobile app. Join our growing list of more than 20,000 customers and see how BambooHR can set you and your company free to do great work.

About Vivantio

Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.

The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.
Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

For more information, visit Vivantio.com.

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Dashboard
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management

Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Multi-User
  • Notifications
  • Payroll
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Employee Engagement

Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Summary

  • Seamless records syncing across SaaS business applications

  • Automated Payment fee tracking, Inventory tracking and Refund syncing for eCommerce businesses.

  • Automatically creates and updates orders and records

  • Integration with 6 SaaS business applications

Summary

  • Employee Self-Service

  • Time-off Requests & Approval

  • Custom Access Permissions

  • Employee Profile Directory

  • Job & Salary History

  • Online Document Storage

  • Automated Alerts

  • Onboarding & E-Signatures

  • Payroll

  • Applicant Tracking System

Summary

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Pricing

  • Credit card required: N/A
  • Basic Plan: US$ 29/ monthProfessional: US$ 49/ monthEnterprise: US$ 89/ month.

    Note: These pricing are applicable when billed yearly. For monthly billing, check our pricing page.

Pricing

  • Credit card required: No
  • Advantage: Starts at $8.25 per employee / per month, but scales down dynamically as employee count increases.

    Contact BambooHR for a customized, no pressure quote today.

Pricing

  • Starting from: $42.00/month
  • Credit card required: No
  • Vivantio enables you to build a robust Service Management system that fits your organization by enabling only the features you need. Our editions are designed to align with your immediate needs on the same powerful platform that scales with your business.

    Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at roughly $42 per user, per month at the VALUE level for those looking to centralize customer service operations and provide their teams with the tools to succeed
    • Licenses at the VITAL level start at $58 per user, per month and are designed growing service teams looking to improve their operations, improve efficiency and reduce costs
    • Feature-rich VELOCITY licenses start at $86 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.
    • The VISIONARY level at $140 per user, offer a totally flexible solution for global enterprise companies looking for white glove service.

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • Main users are HR managers in companies with 10 - 1,000 employees. Those employees also use the self-service portal.

  • Does this service offer guides, tutorials and or customer support?
  • BambooHR offers video tutorials, forums, and a help service through and beyond implementation. This award winning customer service team is available every step along the way.

  • What is this service generally used for?
  • BambooHR is a Human Resources Information System (HRIS). It has evolved into an all-in-one HR tech solution for SMBs, setting them free from operational HR tasks so that they can focus on their work.

  • Does this service integrate with any other apps?
  • Due to an open API, BambooHR integrates with Applicant Tracking Systems, Benefits Management applications, Employee Engagement applications, Enterprise Resource Planning services, E-signatures, Payroll software and many others. Check out the BambooHR Partner Marketplace for a complete list of integrated applications.

  • What are some applications this service is commonly used in tandem with?
  • Applicant Tracking Systems, Payroll Providers, Recruiting and Job Posting Applications, etc. Check out the BambooHR Partner Marketplace for a full list of integrated applications and partnerships.

  • What platforms does this service support?
  • Android, iPhone-iPad (iOS), Web-based (Cloud)

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user access, all customizable with access levels.

  • Does this service offer an API?
  • The BambooHR API is a RESTful Internet protocol built around making semantically meaningful HTTPS requests to access or modify a resource.

FAQs

    Does this service integrate with any other apps?
  • The Vivantio platform is cloud-based and integrates easily with almost any other platform through our FLEXBridge integration.

  • Who are the main user groups of this service?
  • The Vivantio Unified Service Platform has over 5000+ (and growing) satisfied users that include customer service teams, IT professionals and enterprise employees from all business departments looking to manage better relationships, boost productivity and improve the customer journey.

  • Does this service offer guides, tutorials and or customer support?
  • Absolutely! All of our training, implementation and technical support is handled in-house to ensure our customers get the high-quality service and attention they deserve.

  • What is this service generally used for?
  • A Service Management platform streamlines processes and provides clear paths for internal and external end users to submit requests. The Vivantio platform optimizes service through our Unified Service Management platform that integrates easily with other software offering a true 360 degree customer view.

  • Does this service offer an API?
  • Yes, the Vivantio does offer an API

  • What platforms does this service support?
  • The Vivantio platform is cloud-based and integrates easily with almost any other platform through our FLEXBridge integration.

  • Does this service offer multi-user capability (e.g. teams)?
  • Only users of the main application require a license. That licenses can be a named license and dedicated to that user, or a shared concurrent license. End customers who make use of mail to ticket, or self service portals do not require a license.

Vendor Information

Founded:
2013
Based in:
Palo Alto
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
2008
Based in:
Lindon
Employees:
201-500
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
103

Other

Regional Restrictions:
No restrictions.

Other

Who uses BambooHR
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French, German, Spanish, Portuguese, Dutch
Regional Restrictions:
No restrictions.

Other

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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