Compare ZapStitch vs Vivantio vs 1CRM

Software Description:

ZapStitch currently integrates with leading SaaS vendors such as Shopify, Bigcommerce, Marketo, QuickBooks Online, Xero and Zoho CRM. Current integration solutions are Shopify-QuickBooks Online, Shopify-Xero, Bigcommerce-QuickBooks Online, Bigcommerce-Xero, and Marketo-Zoho CRM. Future product roadmap includes integration solutions for E-mail Marketing, HelpDesk, and other cloud business apps as well.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

• Elect a delivery method: SaaS or on-premise. We support both.
• Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
• Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

1CRM is a highly customizable and cost-effective Customer Relationship & Business Management system. It allows you to organize your whole business within a single web application and access that information at any time.

Each edition (including the free Startup Edition) includes sales & marketing automation, full order & project management, service cases, 24/7 self-service portal & eStore, customizable dashboards, mobile access, and more.

1CRM integrates with many tools, such as: Facebook, Twitter, GoToMeeting, Wordpress, Magento, Quickbooks, iCal, Google Apps, Google Maps, Skype, LinkedIn, and Google+.

Available on the Cloud or On-Premise, 1CRM allows everyone in your business to collaborate effectively by all having access to the same information within a single platform. Whether they are in the office or on-the-go, being able to easily access that information allows for a faster and more efficient approach to customer service.

Features:

Features:

• API
• Data Export
• Data Import
• Contact Sharing
• Email Integration
• External Integrations
• Scheduling
• Task Scheduling/Tracking
• Project Management
• Notifications
• Multi-User
• History/Version Control
• Gantt Charts
• Forecasting
• Batch Permissions & Access
• Calendar Management
• Contact Management
• Document Comparison
• 2-Factor Authentication
• Customer Management
• Dashboard
• Data Visualization
• File Sharing
• Inventory Tracking
• Firewall
• File Transfer
• Anti-Virus
• Third-Party Plugins/Add-Ons

Features:

• Google Apps Integration
• Email Integration
• Data Export
• Data Import
• Forecasting
• Data Visualization
• Task Scheduling/Tracking
• Lead Management
• Customer Management
• Calendar Management
• Scheduling
• Dashboard
• API
• Notifications
• Marketing Automation
• Project Management
• Multi-User
• Gantt Charts
• Supplier Management
• Third-Party Plugins/Add-Ons
• Inventory Tracking
• Contact Management
• Contact Sharing
• Batch Permissions & Access
• File Sharing
• External Integrations
• File Transfer
• Social-Media Integration
• Conversion Tracking
• Audience Targeting
• Expense Tracking
• Accounts Receivable
• Payroll
• Password & Access Management
• Accounts Payable
• Budgeting

Summary:

• Seamless records syncing across SaaS business applications

• Automated Payment fee tracking, Inventory tracking and Refund syncing for eCommerce businesses.

• Automatically creates and updates orders and records

• Integration with 6 SaaS business applications

Summary:

• Flexible, reliable, trusted IT Service Management Software

• Built with ITIL standards at its core.

• Automation captures service data, tracks milestones and triggers meaningful action.

• Webhooks and APIs integrate Vivantio with core ITSM tools.

• Customizable self-help portals empower your customers and improve your service.

• Report on your true service team effort to highlight success and target areas of improvement.

Summary:

• All-in-One CRM Software

• Affordable CRM Solution

• CRM for iOS

• Online Business Management System

• Cloud CRM

• Customizable CRM

Pricing:

• Credit card required: N/A

• Basic Plan: US$ 29/ monthProfessional: US$ 49/ monthEnterprise: US$ 89/ month.

  Note: These pricing are applicable when billed yearly. For monthly billing, check our pricing page.

Pricing:

• Starting from: $40.00/month
• Credit card required: N/A

• Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

  Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

  Your customers and end users don’t need licenses to use your self-service web portal.

  • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
  • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
  • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

Pricing:

• Starting from: $12.00/month
• Credit card required: N/A

• 1CRM offers both On-Premise and Cloud deployment options, and users can purchase monthly, annual, or perpetual licenses.

  • Startup Edition: FREE
  • Startup+ Edition: $12/month
  • Professional Edition: $21/month
  • Enterprise Edition: $27/month

FAQs:

No FAQs associated with this application.

FAQs:

No FAQs associated with this application.

FAQs:

Does this service offer an API?

• Yes.

What platforms does this service support?

• iPhone-iPad, iPhone, Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App

What are some applications this service is commonly used in tandem with?

• Skype, GoToMeeting, Wordpress, DropBox, Outlook, RingCentral, Stripe, WooCommerce, Xero, HubSpot, Google Apps, Joomla, SimplyCast, Memotoo

Does this service offer multi-user capability (e.g. teams)?

• Yes it does.

What is this service generally used for?

• 1CRM is used to manage your entire business from one platform. In addition to sales & marketing automation, 1CRM also includes full order & project management.

Does this service offer guides, tutorials and or customer support?

• To learn more about the features within 1CRM, users can download free Documentation guides, join the community forum, watch video tutorials, explore the knowledge base, and phone or email for support.

Publisher:

Publisher:

Publisher:

Other:

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App

Other:

• Freelance
• Startups
• SMEs
• Agencies

• Web App

• iOS