Compare ZapStitch vs Pegke vs bpm'online service

Software Description:

ZapStitch currently integrates with leading SaaS vendors such as Shopify, Bigcommerce, Marketo, QuickBooks Online, Xero and Zoho CRM. Current integration solutions are Shopify-QuickBooks Online, Shopify-Xero, Bigcommerce-QuickBooks Online, Bigcommerce-Xero, and Marketo-Zoho CRM. Future product roadmap includes integration solutions for E-mail Marketing, HelpDesk, and other cloud business apps as well.

Software Description:

Pegke is an easy to use customer loyalty program or a reward point system, beneficial to both the business and the customer. Businesses drive attention of customers through customer loyalty programs by offering fantastic ways to reward and say thank you to their customers. Customers are rewarded with points for each purchase/transaction they make. More they visit the more points they collect. A goodway to juggle your money at a place where you love to hangout. Collected points are redeemable as per the offers available at the businesses.

Software Description:

Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.

Сustomer center

The best fit for companies that are looking to manage omni-channel communications.

Service enterprise

The best choice for medium and large companies looking to deliver high-level service across multiple communication channels

Features:

• Product Features
• 360° customer view
• Case management
• Problem management
• Service catalogue management
• Knowledge management
• Service level agreement
• Feedback management
• Omni-channel communications
• Field service
• Customer portal
• ITIL processe

Features:

Features:

Features:

• Project Management
• Inventory Tracking
• Supplier Management
• Scheduling
• Calendar Management
• Customer Management
• Dashboard
• Notifications
• Google Apps Integration
• Third-Party Plugins/Add-Ons
• Multi-User
• Lead Management
• Lead Scoring
• Data Export
• Data Import
• Batch Permissions & Access
• Data Visualization
• External Integrations
• Contact Management
• API
• Email Integration
• Contact Sharing

Summary:

• Seamless records syncing across SaaS business applications

• Automated Payment fee tracking, Inventory tracking and Refund syncing for eCommerce businesses.

• Automatically creates and updates orders and records

• Integration with 6 SaaS business applications

Summary:

• Promising, scalable technology platform

• Mobile applications

• Email/push and SMS Campaigns

• Multi-vendor support

Summary:

No key features associated with this application.

Pricing:

• Credit card required: N/A

• Basic Plan: US$ 29/ monthProfessional: US$ 49/ monthEnterprise: US$ 89/ month.

  Note: These pricing are applicable when billed yearly. For monthly billing, check our pricing page.

FAQs:

No FAQs associated with this application.

FAQs:

What is this service generally used for?

• Pegke is Customer Loyalty Program Software or a reward point system, which utilizes the Smartphone and Tablet to manage the program; Pegke is the one solution that allows businesses to create loyalty campaigns enabling them to attract more customer flow to their business. Pegke is a SaaS modal customer loyalty program, beneficial to both business and customer.

Does this service offer an API?

• Yes, Read more Here https://pegke.com/node/450

FAQs:

What is this service generally used for?

• Leverage built-in processes

  Bpm'online service offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
  Manage omnichannel communications

  Personalize communications with your clients using bpm’online service.

  Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.

  Engaging interface that users love

  Work is a pleasure with bpm’online service's clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.

Does this service offer multi-user capability (e.g. teams)?

• Software offers multi-user capability.

What are some applications this service is commonly used in tandem with?

• Twitter,
  Facebook,
  Google Contacts and Calendars,
  LDAP,
  IMAP,
  MS Exchange,
  Google Maps,
  OpenStreetMap,
  MailChimp / Mandrill

Does this service offer guides, tutorials and or customer support?

• Support:

  Phone support
  Knowledge base
  Customer success management
  Academy
  Community
  ITIL/ITSM

Does this service offer an API?

• Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

Who are the main user groups of this service?

• Enterprises
  Mid-size companies
  Startups
  Small companies

What platforms does this service support?

• Platforms: Android, iOS, Mac, Windows, Web-based.

Publisher:

Publisher:

Publisher:

Other:

Other:

• Personal
• SMEs
• Agencies
• Enterprises

• Web App

• Android

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android