Compare ZapStitch vs Pegke vs Service Creatio

About ZapStitch

ZapStitch currently integrates with leading SaaS vendors such as Shopify, Bigcommerce, Marketo, QuickBooks Online, Xero and Zoho CRM. Current integration solutions are Shopify-QuickBooks Online, Shopify-Xero, Bigcommerce-QuickBooks Online, Bigcommerce-Xero, and Marketo-Zoho CRM. Future product roadmap includes integration solutions for E-mail Marketing, HelpDesk, and other cloud business apps as well.

About Pegke

Pegke is an easy to use customer loyalty program or a reward point system, beneficial to both the business and the customer. Businesses drive attention of customers through customer loyalty programs by offering fantastic ways to reward and say thank you to their customers. Customers are rewarded with points for each purchase/transaction they make. More they visit the more points they collect. A goodway to juggle your money at a place where you love to hangout. Collected points are redeemable as per the offers available at the businesses.

About Service Creatio

Service Creatio is an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom. It enables companies to accelerate service delivery and ensure top-notch customer engagements across all available channels. Powered by no-code and AI tools, Service Creatio helps service teams minimize manual workload and boost case processing times.

Key features of Service Creatio:
* 360-Degree Customer View
* Omnichannel Communications
* Contact Center
* Business Process Management
* Case Management
* Problem Management
* Change Management
* Release Management
* Service Catalogue
* Service Level Management
* Configuration Management
* Knowledge Management

With Service Creatio, service agents can build a holistic customer view for smarter service delivery, unify all communication channels on one platform, align traditional and digital helpdesk operations, and build enterprise-grade automated service workflows based on ITIL.

Featuring extensive no-code capabilities, Service Creatio enables users to create highly customized role-centric workspaces for their daily activities. By applying AI/ML features, Service Creatio also automates such activities as case classification and routing, document classification, and similar cases verification.

*About Creatio *

Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons.

Today, thousands of customers launch millions of CRM, operational and industry workflows with our platform every day in 100 countries! Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports.

Creatio is headquartered in Boston, MA. We have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others.

Features

• 2-Factor Authentication
• API
• Chat
• Dashboard
• Data Export
• Data Import
• Document Comparison
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• History/Version Control
• Multi-User
• Notifications
• Password & Access Management
• Project Management

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• Forecasting
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Third-Party Plugins/Add-Ons
• PayPal
• Stripe

Features

• Analytics
• API
• Batch Permissions & Access
• Chat
• Contact Management
• Contact Sharing
• CRM Integration
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Lead Management
• Lead Scoring
• Multi-User
• Notifications
• Scheduling
• Third-Party Plugins/Add-Ons
• Real-time Alerts
• Workflow Management
• Self-service Portal
• Ticket Management
• Instant Chat Integration
• Social Media Integration
• Call Integration
• Knowledge Base
• Support Forum

Summary

• Seamless records syncing across SaaS business applications

• Automated Payment fee tracking, Inventory tracking and Refund syncing for eCommerce businesses.

• Automatically creates and updates orders and records

• Integration with 6 SaaS business applications

Summary

• Promising, scalable technology platform

• Mobile applications

• Email/push and SMS Campaigns

• Multi-vendor support

Summary

No key features associated with this application.

Pricing

• Credit card required: N/A

• Basic Plan: US$ 29/ monthProfessional: US$ 49/ monthEnterprise: US$ 89/ month.

  Note: These pricing are applicable when billed yearly. For monthly billing, check our pricing page.

Pricing

FAQs

No FAQs associated with this application.

FAQs

What is this service generally used for?

• Pegke is Customer Loyalty Program Software or a reward point system, which utilizes the Smartphone and Tablet to manage the program; Pegke is the one solution that allows businesses to create loyalty campaigns enabling them to attract more customer flow to their business. Pegke is a SaaS modal customer loyalty program, beneficial to both business and customer.

Does this service offer an API?

• Yes, Read more Here https://pegke.com/node/450

FAQs

What is this service generally used for?

• Leverage built-in processes

  Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
  Manage omnichannel communications

  Personalize communications with your clients using service Creatio.

  Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.

  Engaging interface that users love

  Work is a pleasure with Service Creatio clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.

Does this service offer multi-user capability (e.g. teams)?

• Software offers multi-user capability.

What are some applications this service is commonly used in tandem with?

• Twitter,
  Facebook,
  Google Contacts and Calendars,
  LDAP,
  IMAP,
  MS Exchange,
  Google Maps,
  OpenStreetMap,
  MailChimp / Mandrill

Does this service offer guides, tutorials and or customer support?

• Support:

  Phone support
  Knowledge base
  Customer success management
  Academy
  Community
  ITIL/ITSM

Does this service offer an API?

• Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business.

Who are the main user groups of this service?

• Enterprises
  Mid-size companies
  Startups
  Small companies

What platforms does this service support?

• Platforms: Android, iOS, Mac, Windows, Web-based.

Vendor Information

Vendor Information

Vendor Information

Other

Other

• Personal
• SMEs
• Agencies
• Enterprises

• Web App

• Android

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android