Compare Zapier vs Autotask vs CrossConcept Continuum

Zapier 958 ratings Marketing Automation	Autotask 175 ratings Professional Services Automation (PSA)	CrossConcept Continuum 8 ratings Professional Services Automation (PSA)
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Crozscore 90% what is this? User Happiness: 88% Press Buzz: 68% User Trend: interest rising	Crozscore 80% what is this? User Happiness: 68% Press Buzz: 42% User Trend: interest falling
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About Zapier Zapier is an automation platform that moves between apps, creating workflows and automated tasks. The main goal of this service is increasing individual's or team's productivity by creating processes, so users can focus on their most important work. This is an integration platform, that triggers the previously defined action when a certain event happens. The trigger could be a received email, while the action could be moving the attachment to Dropbox, and alert in Slack, or SMS notifications. These automated tasks are named "Zaps". Zapier offers many features like task history, import/export via Google Sheets, dashboards, connected accounts, calendar synchs, zap templates, user community, and so on. It is possible to replay tasks depending on user's decisions, along with numerous seamless integrations with different apps. The pricing is flexible, so users can tailor it to their needs.	About Autotask Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability. This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management. Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.	About CrossConcept Continuum CrossConcept Continuum offers one complete project management solution, allowing you to streamline your projects, resources and finances with the following: Project Management, Resource Management, Project Accounting, Timesheet & Expense Management, CRM and Analytics. Key Business Value for SMB: Real-time visibility into performance and profitability across your entire operation. On-time project delivery and improves project success rates. Optimizes resource utilization and reduces bench time with sophisticated resource management capabilities. Reduces IT costs, upgrade and maintenance hassles with cloud-based delivery. Grow margins by end-to-end operational and financial management, from project and resource management to billing and analytics. Improved Customer Satisfaction CrossConcept Continuum PSA brings together your timesheets, expenses, sales pipeline, job budgets and forecasts, and resourcing. It gives you a real-time view of where your business is – and where to take it. Our customizable dashboards show you at a glance how all aspects of your business is progressing in real-time. Modules: Time & Expense Tracking Resource Management Billing & Invoicing Project Management Customizable Dashboards CRM CrossConcept Continuum PSA allows your organization to maximize profitability by seamlessly connecting your project and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.
Features API Audience Targeting Batch Permissions & Access Brand Management Contact Management Contact Sharing Conversion Tracking Customer Management Data Export Data Import Email Integration External Integrations Lead Management Lead Scoring Marketing Automation Multi-User Notifications Password & Access Management Social-Media Integration	Features API Billing/Invoicing Budgeting Data Export Data Import Expense Tracking External Integrations Forecasting Inventory Tracking Multi-User Notifications Project Management Scheduling Task Scheduling/Tracking Time Management Resource Management Workflow Management	Features API Billing/Invoicing Budgeting Data Export Data Import Expense Tracking External Integrations Forecasting Inventory Tracking Multi-User Notifications Project Management Scheduling Task Scheduling/Tracking Time Management Resource Management Workflow Management
Summary Publically Share Apps Set Up Triggers and Actions Automatic "Zap" Running Ongoing Maintenance of All APIs Activity Dashboard Ongoing Sync Among Apps On/Off "Zap" Control Add 250+ Integrations to Apps Connected Accounts Management Online Zap Templates	Summary CRM Contracts Billing Project Management Service Desk Tech Scheduling Time and Expenses Quoting and e-Commerce Outsource Management Inventory	Summary No key features associated with this application.
Pricing Free Forever Free Included in plan: Make two-step Zaps. Get help from our support team. Connect the tools you use most. For Work $20.00 1 user(s) / month Included in plan: Make Zaps with 3+ steps. Get priority support. Access all of our 750+ apps. Filter data for precise automation. One month free for paying annually. For Teams $250.00 1 user(s) / month Included in plan: Unlimited Zaps. All our premium features. Everyone’s Zaps on one bill.		Pricing Base License $15.00 1 user(s) / month Included in plan: Attachments Basic Report Usage Expense Management Time Management Professional License $25.00 1 user(s) / month Included in plan: Expense Management Attachments Basic Report Usage Project Management Time Management Resources Management CRM Enterprise License $35.00 1 user(s) / month Included in plan: Administration Permission Attachments Expense Management Time Management Resources Management Project Management Report Management Finance Management CRM 14-Day Trial Free Included in plan: Complete Access
FAQs What platforms does this service support? Zapier is a web-based platform. Does this service offer multi-user capability (e.g. teams)? Yes, there is multi-user capability offered. Does this service offer an API? Yes, it offers an API. What is this service generally used for? It is used for automating workflows between applications. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with Gmail, Dropbox, Mailchimp, Slack. Who are the main user groups of this service? Users of Zapier are Small Businesses, Marketers, Salespeople, Designers, Developers. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Online Support, Support Documentation. Does this service integrate with any other apps? Zapier integrates with the following applications: Emma, Twitter, Wordpress, Xero, Redbooth, ActiveCampaign, SurveyMonkey, Producteev, BigCommerce, MailChimp, SugarCRM, Shopify, FreshBooks, UserVoice, Zendesk, Formstack, Base CRM, FreeAgent, SurveyGizmo, Desk.com, Zoho CRM, Basecamp, FogBugz, JIRA Software, Wrike, Zoho Creator, Zoho Invoice, Yammer, Highrise CRM, Recurly ®, HipChat, Dropbox, Podio, JotForm, QuickBase, Freshdesk, Pivotal Tracker, Smartsheet, Capsule, AWeber, Nimble, QuickBooks Online, GetResponse, HubSpot Marketing, GoToMeeting, GoToWebinar, SendGrid, Harvest, Infusionsoft, Salesforce Sales Cloud, Evernote, Microsoft OneNote, Help Scout, LeanKit, Pipedrive, GitHub, Insightly, Constant Contact, Asana, Twilio, Chargebee, 123ContactForm, Teamwork Projects, Trello, Microsoft Office 365, Box, G Suite, Google Drive, Toggl, Campaign Monitor, Wufoo, Unbounce, Cyfe, LinkedIn, Magento, Stripe, Square Point of Sale, Wunderlist, Nutshell CRM, Geckoboard, PayPal, Kanban Tool, Targetprocess, Knack, Facebook, Close.io, Mandrill, Streak, Intercom, Google Docs, Clio, Pingdom, Toodledo, Gravityforms, Google Calendar, Eventbrite, Convo, Bitbucket, Slack, Typeform, WebMerge, OneDrive, SalesforceIQ, Buffer, Contactually, NetSuite SRP (Service Resource Planning), Mailgun, WooCommerce, Flowdock, Todoist	FAQs Does this service integrate with any other apps? Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero. Does this service offer an API? Yes, it provides an API. Does this service offer guides, tutorials and or customer support? Support: Online Support, Phone Support, Videos, Webinars, and Documentation. Does this service offer multi-user capability (e.g. teams)? No. What are some applications this service is commonly used in tandem with? This service is commonly used in tandem with CRM and accounting applications. What is this service generally used for? This service is generally used as a business management platform specifically designed for technology solution providers. Who are the main user groups of this service? The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures. What platforms does this service support? This is a cloud-based software.	FAQs Does this service offer multi-user capability (e.g. teams)? Yes. Who are the main user groups of this service? Any business in the professional services industry or who has internal project management needs. Does this service offer guides, tutorials and or customer support? We offer online, email, in person and phone support options. Does this service integrate with any other apps? Quickbooks. What is this service generally used for? CrossConcept Continuum is used to managing projects, resources, time, financials & CRM.
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Other Who uses Zapier Personal Freelance SMEs Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Autotask SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, German, Dutch, Spanish Regional Restrictions: No restrictions.	Other Who uses CrossConcept Continuum Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English, French Regional Restrictions: No restrictions.