YouScan is a social listening platform powered by image recognition technology. It provides instant access to customer conversations happening online, enabling enterprises and agencies to listen, analyze and turn social data into action. Sentiment analysis, trends detection and smart alerts combined with an intuitive and powerful dashboard allow users seamlessly fulfill the most difficult tasks.
YouScan is efficiently used by major brands, including L'Oréal, Nestlé, Coca-Cola, and McDonald's.
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Listening & Intelligence - Uncover critical trends to understand your audience, competitors, and the entire market.
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Social Media Monitoring
Social Media Monitoring
See All Your Brand Mentions in Real Time
Informative Dashboards for Data Visualization
Analyze Conversations Around a Single Topic
Automate Your Routine Work
YouScan Seamlessly Integrates into Your Workflows
Analyze Visual Context
No key features associated with this application.
What is this service generally used for?
YouScan is used for social media monitoring allowing companies to listen to their customers online. Brands use it to determine trends around specific topic, to get to know industry influencers, brand advocates and detractors; to analyze sentiment around the brand and manage reputation, to understand brand’s share of voice and monitor competitors; to analyze the efficiency of marketing activities and to get visual insights of common use cases of the product.
What are some applications this service is commonly used in tandem with?
Brands often use YouScan in tandem with Service Desk systems, social media management apps, and social research apps.
What platforms does this service support?
This is a SaaS (cloud-based) platform.
Does this service offer guides, tutorials and or customer support?
YouScan provides customers with support through e-mail, live chat, and phone. Users have access to an extended knowledge base too.
Who are the main user groups of this service?
YouScan is valuable for middle and large enterprises and agencies. It suits all companies regardless of their industry.
Does this service offer multi-user capability (e.g. teams)?
YouScan allows companies to have an unlimited number of users who can access the account. Therefore, access to the system could be provided even to those who are not going to use it on a daily basis. There is a possibility to set different levels of access to the account for employees, and a feature to assign the colleague to a particular mention for further processing, adding custom notes for convenience.
Does this service integrate with any other apps?
YouScan can be seamlessly integrated into the existing workflow, allowing users to receive data directly to the CRM or Service Desk system in both manual and automatic mode. YouScan API enables customers to work with important data within external dashboards or other analytical tools. It can be integrated with messengers (Slack, Telegram), Helpdesk and CRM solutions (e.g. ZenDesk, FreshDesk, BrandEmbassy, bpm’online, etc.).
Does this service offer an API?
For custom integrations, YouScan offers extended API.