Compare yourbrowser.is vs Vision Helpdesk vs SimpleHeatmaps

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Crozscore:

63%
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39%
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Crozscore:

81%
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92%
34%
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Crozscore:

54%
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19%
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yourbrowser.is screenshot view 2 more Vision Helpdesk screenshot view 2 more SimpleHeatmaps screenshot view 3 more

Software Description:

Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

The simplest & fastest way to see how customers are interacting with your website.

Track clicks, mouse movement, and scrolls with no impact to user experience. View beautiful heatmaps right on the page to see how customers are interacting with your site. Analyze heatmaps for desktops, tablets, and mobile devices. SimpleHeatmaps automatically detects device types and generates appropriate heatmaps for different device types.

Build with a purpose We do one thing and we do it well. Stop using products that offer a hundred different tools that don't work well. SimpleHeatmaps is simple, fast, and eay to use. No bells and whistles necessary.

Features:

  • CLICK HEATMAPS - See what users are (or aren't) clicking on. Improve primary action placement and styling. *ATTENTION HEATMAPS - Attention heatmaps show you what users are looking at by tracking mouse movement.
  • SCROLL HEATMAPS - See how far users are scrolling and what content is going unseen.
  • OPEN DATA - Download CSV data files for heatmaps for your own use.
  • DEVICE SEGMENTATION - View all your heatmaps segmented by device type: desktop, tablet, and mobile.
  • HEATMAP MANAGEMENT - Save & group heatmaps into folders to compare page changes over time.
  • URL RULES - Write complex url rules using regular expresions to group pages together into one heatmap.
  • BLOCK IPS - Prevent specific IPs from adding data to your heatmaps.

Features:

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Data Visualization
  • A/B Testing
  • SEO
  • Analytics
  • Multi-Site

Summary:

  • Custom variables

  • Instant reports by email

  • Custom checker pages with branding

  • Detecting user browser and operating system (make, version, settings, plugins)

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • The simplest & fastest way to see how customers are interacting with your website.

  • Track clicks, mouse movement, and scrolls with no impact to user experience.

  • Analyze heatmaps for desktops, tablets, and mobile devices.

  • SimpleHeatmaps automatically detects device types and generates appropriate heatmaps for different device types.

  • Identify where users are clicking on your website, and where they aren't.

  • Identity what users are paying attention to based on mouse movement analysis.

  • Identity exactly what percentage of users scroll down to see content on your page.

Pricing:

  • Starting from: $19.99/month
  • Credit card required: N/A
    1. Small - $19/m
    2. Medium - $49/m
    3. Large - $99/m
    4. X-Large - $149/m
    5. Enterprise - Contact Us

FAQs:

    Who are the main user groups of this service?
  • Web Developers and SaaS Customer Service Consultants.

  • What is this service generally used for?
  • For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).

  • What platforms does this service support?
  • Web browsers on all operating systems and devices.

  • What are some applications this service is commonly used in tandem with?
  • Ticketing/helpdesk systems.

  • Does this service integrate with any other apps?
  • A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.

  • Does this service offer an API?
  • Not yet, but we're working on it.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • SAAS companies and web design/development agencies.

  • What is this service generally used for?
  • SimpleHeatmaps makes it dead simple to generate different types of heatmaps to help analyze how visitors are using your site.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Optimizely, Mixpanel

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
Nasik
Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
228
Followers:
163

Other:

Who uses yourbrowser.is
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Polish, Italian, Turkish, Dutch, Russian, Portuguese, English, Spanish, French
Regional Restrictions:
No restrictions.

Other:

Who uses SimpleHeatmaps
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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