Compare yourbrowser.is vs HotGloo vs Vision Helpdesk

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Crozscore:

60%
what is this?
39%
interest falling

Crozscore:

77%
what is this?
100%
41%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest rising
yourbrowser.is screenshot view 2 more HotGloo screenshot view 1 more Vision Helpdesk screenshot view 2 more

Software Description:

Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed.

Software Description:

HotGloo is a UX, wireframe and prototyping tool designed to build wireframes for web, mobile and wearables. HotGloo helps to visualize planning processes, build and test drive interactions very easily. Create and share fully interactive prototypes with your team and clients and gather feedback on the process. From prototypes of the next award winning app to huge e-commerce wireframe shop solutions, HotGloo is the perfect match for every web worker.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

Features:

  • Data Import
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Multi-User

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Custom variables

  • Instant reports by email

  • Custom checker pages with branding

  • Detecting user browser and operating system (make, version, settings, plugins)

Summary:

  • Design wireframes and prototypes for web, mobile and wearables.

  • Test wireframes and prototypes on any mobile device.

  • Over 2000 elements, icons and UI widgets.

  • Paid plans come with free tutorials, live webinars, getting started documentation and a fast and reliable support team.

  • Designed with a low learning curve in mind.

  • Made for UX teams.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Group

$13.00
2 projects, 4 users
Included in plan:
  • Unlimited reviewers
  • Export to PNG

Team

$27.00
6 projects, 10 users
Included in plan:
  • Unlimited reviewers
  • Export to PNG & HTML
  • Share links customization
  • Whitelabling options

Agency

$54.00
15 projects, 20 users
Included in plan:
  • Unlimited reviewers
  • Export to PNG & HTML
  • Share links customization
  • Whitelabling options
  • Priority Support

FAQs:

    Who are the main user groups of this service?
  • Web Developers and SaaS Customer Service Consultants.

  • What is this service generally used for?
  • For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).

  • What platforms does this service support?
  • Web browsers on all operating systems and devices.

  • What are some applications this service is commonly used in tandem with?
  • Ticketing/helpdesk systems.

  • Does this service integrate with any other apps?
  • A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.

  • Does this service offer an API?
  • Not yet, but we're working on it.

FAQs:

    Who are the main user groups of this service?
  • HotGloo is the perfect match for every web worker who needs to come up with a visual first draft or detailed concept for a website, web project or app. Customers range from project managers, product owners, UX/UI designers, developers, and copywriters

  • Does this service integrate with any other apps?
  • Slack

  • What is this service generally used for?
  • HotGloo helps to visualize planning processes, build and test drive interactions very easily. Create and share fully interactive prototypes with your team and clients and gather feedback on the process.

  • What platforms does this service support?
  • Web, Mac, Win, all common browsers, OS, Android,

  • Does this service offer guides, tutorials and or customer support?
  • HotGloo has been designed with a low learning curve in mind. In addition we do offer tutorials, live webinars, getting started documentation and a fast and reliable support team.

  • What are some applications this service is commonly used in tandem with?
  • Slack, Creative Suite, Pen & Paper

  • Does this service offer multi-user capability (e.g. teams)?
  • Fully team collaboration enabled including parallel wireframing & prototyping.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
656
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:

Other:

Who uses yourbrowser.is
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses HotGloo
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Polish, Dutch, Russian, Italian, Spanish, French, Portuguese, English, Turkish
Regional Restrictions:
No restrictions.
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