Compare yourbrowser.is vs SimpleHeatmaps vs DiamanteDesk

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Crozscore:

64%
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39%
interest falling

Crozscore:

54%
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18%
interest falling

Crozscore:

60%
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30%
interest falling
yourbrowser.is screenshot view 2 more SimpleHeatmaps screenshot view 3 more DiamanteDesk screenshot view 5 more

Software Description:

Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed.

Software Description:

The simplest & fastest way to see how customers are interacting with your website.

Track clicks, mouse movement, and scrolls with no impact to user experience. View beautiful heatmaps right on the page to see how customers are interacting with your site. Analyze heatmaps for desktops, tablets, and mobile devices. SimpleHeatmaps automatically detects device types and generates appropriate heatmaps for different device types.

Build with a purpose We do one thing and we do it well. Stop using products that offer a hundred different tools that don't work well. SimpleHeatmaps is simple, fast, and eay to use. No bells and whistles necessary.

Features:

  • CLICK HEATMAPS - See what users are (or aren't) clicking on. Improve primary action placement and styling. *ATTENTION HEATMAPS - Attention heatmaps show you what users are looking at by tracking mouse movement.
  • SCROLL HEATMAPS - See how far users are scrolling and what content is going unseen.
  • OPEN DATA - Download CSV data files for heatmaps for your own use.
  • DEVICE SEGMENTATION - View all your heatmaps segmented by device type: desktop, tablet, and mobile.
  • HEATMAP MANAGEMENT - Save & group heatmaps into folders to compare page changes over time.
  • URL RULES - Write complex url rules using regular expresions to group pages together into one heatmap.
  • BLOCK IPS - Prevent specific IPs from adding data to your heatmaps.

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Features:

Features:

  • Data Visualization
  • A/B Testing
  • SEO
  • Analytics
  • Multi-Site

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Summary:

  • Custom variables

  • Instant reports by email

  • Custom checker pages with branding

  • Detecting user browser and operating system (make, version, settings, plugins)

Summary:

  • The simplest & fastest way to see how customers are interacting with your website.

  • Track clicks, mouse movement, and scrolls with no impact to user experience.

  • Analyze heatmaps for desktops, tablets, and mobile devices.

  • SimpleHeatmaps automatically detects device types and generates appropriate heatmaps for different device types.

  • Identify where users are clicking on your website, and where they aren't.

  • Identity what users are paying attention to based on mouse movement analysis.

  • Identity exactly what percentage of users scroll down to see content on your page.

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Pricing:

  • Starting from: $19.99/month
  • Credit card required: N/A
    1. Small - $19/m
    2. Medium - $49/m
    3. Large - $99/m
    4. X-Large - $149/m
    5. Enterprise - Contact Us

FAQs:

    Who are the main user groups of this service?
  • Web Developers and SaaS Customer Service Consultants.

  • What is this service generally used for?
  • For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).

  • What platforms does this service support?
  • Web browsers on all operating systems and devices.

  • What are some applications this service is commonly used in tandem with?
  • Ticketing/helpdesk systems.

  • Does this service integrate with any other apps?
  • A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.

  • Does this service offer an API?
  • Not yet, but we're working on it.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • SAAS companies and web design/development agencies.

  • What is this service generally used for?
  • SimpleHeatmaps makes it dead simple to generate different types of heatmaps to help analyze how visitors are using your site.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Optimizely, Mixpanel

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

Publisher:

Founded:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
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Employees:
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Likes:
3.57k
Followers:

Other:

Who uses yourbrowser.is
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SimpleHeatmaps
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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