Compare yourbrowser.is vs Salesforce Service Cloud vs LiveAgent

yourbrowser.is 0 Support & Helpdesk	Salesforce Service Cloud 12679 Support & Helpdesk	LiveAgent 1392 Support & Helpdesk
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Crozscore 66% what is this? Press Buzz: 40% User Trend: interest falling	Crozscore 88% what is this? User Happiness: 84% Press Buzz: 72% User Trend:	Crozscore 90% what is this? User Happiness: 90% Press Buzz: 48% User Trend: interest falling
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About yourbrowser.is Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user. Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed.	About Salesforce Service Cloud Grow your business, not your support queue. Salesforce Service Cloud is an online customer support application that offers everything fast-growing businesses need to provide great customer service. Salesforce Service Cloud allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases. With Salesforce Service Cloud, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.	About LiveAgent LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features, you'll be able to link every support channel. LiveAgent is available in 39 languages and both as SaaS license or a self-hosted license (installed on your own server). Server infrastructure is located in USA, UK and Japan to ensure Millenium Falcon like speed responses and to support local law regulations (for EU in particular).
Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary Custom variables Instant reports by email Custom checker pages with branding Detecting user browser and operating system (make, version, settings, plugins)	Summary Out-of-the-box support means you’re ready to start helping customers and managing cases within hours. Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions. Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable. Help customers to help themselves with a self-service site built through Desk.com	Summary Multichannel support (Email, Voice, LiveChat, FB and Twitter) Intelligent Spam Filter Live Chat Knowledge Base Analytics Ticketing system Suggestions Mobile ready Departments, Tags and Filters Automatic Ticket Distribution & Service-level Agreement (SLA)
		Pricing Free Account Free Included in plan: Live Chat Ticketing E-mail support Call Center Knowledge Base Unlimited Agents TICKET $15.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app TICKET+CHAT $29.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app Live Chat Real-time visitors monitoring Chat invitations Feedback management All-Inclusive $49.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app Live Chat Real-time visitors monitoring Chat invitations Feedback management E-mail support Facebook & Twitter Cloud call center Call center support Gamification Branding free
FAQs Who are the main user groups of this service? Web Developers and SaaS Customer Service Consultants. What is this service generally used for? For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.). What platforms does this service support? Web browsers on all operating systems and devices. What are some applications this service is commonly used in tandem with? Ticketing/helpdesk systems. Does this service integrate with any other apps? A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number. Does this service offer an API? Not yet, but we're working on it.	FAQs No FAQs associated with this application.	FAQs What platforms does this service support? Browser App, Mobile Apps: Android, iOS Does this service offer guides, tutorials and or customer support? Yes, available on our website. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service integrate with any other apps? Zapier; Facebook; Twitter; AWeber; GetResponse; Mailchimp; 2Checkout; Braintree; Magento; Opencart; Prestashop; 3DCart; Shopify; CS-Cart; BigCommerce; Actinic; Fortune 3; Volusion; Core Commerce; X-Cart; Adobe Business Catalyst; Wordpress; Joomla; Drupal; Weebly; Adobe Business Catalyst; Wix; GoDaddy; Squarespace; Web.com; Expression Engine; Highrise; Nicereply; ProjectManager What is this service generally used for? High-quality customer service (live chat, emails, call center, support portal, knowledge base, Facebook, Twitter). Improve satisfaction rates and strike more deals. Does this service offer an API? Yes, find the complete API reference on our website.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: San Francisco Employees: 51-200 Likes: Followers: 0	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 8.08k
Other Who uses yourbrowser.is Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Salesforce Service Cloud Startups SMEs Enterprises Desktop Platforms: Web App Regional Restrictions: No restrictions.	Other Who uses LiveAgent Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: Czech, Arabic, Catalan, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Indonesian, Hungarian, Italian, Japanese, Korean, Lithuanian, Macedonian, Latvian, Chinese, Dutch, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Slovak Regional Restrictions: No restrictions.