Compare yourbrowser.is vs HotGloo vs DiamanteDesk

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Crozscore:

64%
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39%

Crozscore:

84%
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89%
41%
interest rising

Crozscore:

49%
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29%
interest falling
yourbrowser.is screenshot view 2 more HotGloo screenshot view 1 more DiamanteDesk screenshot view 5 more

Software Description:

Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed.

Software Description:

HotGloo is a UX, wireframe and prototyping tool designed to build wireframes for web, mobile and wearables. HotGloo helps to visualize planning processes, build and test drive interactions very easily. Create and share fully interactive prototypes with your team and clients and gather feedback on the process. From prototypes of the next award winning app to huge e-commerce wireframe shop solutions, HotGloo is the perfect match for every web worker.

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Features:

Features:

  • Data Import
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Multi-User

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Summary:

  • Custom variables

  • Instant reports by email

  • Custom checker pages with branding

  • Detecting user browser and operating system (make, version, settings, plugins)

Summary:

  • Design wireframes and prototypes for web, mobile and wearables.

  • Test wireframes and prototypes on any mobile device.

  • Over 2000 elements, icons and UI widgets.

  • Paid plans come with free tutorials, live webinars, getting started documentation and a fast and reliable support team.

  • Designed with a low learning curve in mind.

  • Made for UX teams.

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Group

$13.00
2 projects, 4 users
Included in plan:
  • Unlimited reviewers
  • Export to PNG

Team

$27.00
6 projects, 10 users
Included in plan:
  • Unlimited reviewers
  • Export to PNG & HTML
  • Share links customization
  • Whitelabling options

Agency

$54.00
15 projects, 20 users
Included in plan:
  • Unlimited reviewers
  • Export to PNG & HTML
  • Share links customization
  • Whitelabling options
  • Priority Support

FAQs:

    Who are the main user groups of this service?
  • Web Developers and SaaS Customer Service Consultants.

  • What is this service generally used for?
  • For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).

  • What platforms does this service support?
  • Web browsers on all operating systems and devices.

  • What are some applications this service is commonly used in tandem with?
  • Ticketing/helpdesk systems.

  • Does this service integrate with any other apps?
  • A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.

  • Does this service offer an API?
  • Not yet, but we're working on it.

FAQs:

    Who are the main user groups of this service?
  • HotGloo is the perfect match for every web worker who needs to come up with a visual first draft or detailed concept for a website, web project or app. Customers range from project managers, product owners, UX/UI designers, developers, and copywriters

  • Does this service integrate with any other apps?
  • Slack

  • What is this service generally used for?
  • HotGloo helps to visualize planning processes, build and test drive interactions very easily. Create and share fully interactive prototypes with your team and clients and gather feedback on the process.

  • What platforms does this service support?
  • Web, Mac, Win, all common browsers, OS, Android,

  • Does this service offer guides, tutorials and or customer support?
  • HotGloo has been designed with a low learning curve in mind. In addition we do offer tutorials, live webinars, getting started documentation and a fast and reliable support team.

  • What are some applications this service is commonly used in tandem with?
  • Slack, Creative Suite, Pen & Paper

  • Does this service offer multi-user capability (e.g. teams)?
  • Fully team collaboration enabled including parallel wireframing & prototyping.

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

Publisher:

Founded:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
1.45k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses yourbrowser.is
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses HotGloo
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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