Compare yourbrowser.is vs DiamanteDesk vs ConverTiger

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Crozscore:

61%
what is this?
39%
interest falling

Crozscore:

56%
what is this?
30%
interest falling

Crozscore:

53%
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15%
interest falling
yourbrowser.is screenshot view 2 more DiamanteDesk screenshot view 5 more ConverTiger screenshot view 2 more

Software Description:

Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed.

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Software Description:

Our session recording software allows you to see each mouse movement and click, so you can spot roadblocks for your visitors that lead to frustration and abandonment. Quickly gain insight as to where your users were lost on the path to conversions.

Features:

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Features:

Summary:

  • Custom variables

  • Instant reports by email

  • Custom checker pages with branding

  • Detecting user browser and operating system (make, version, settings, plugins)

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Summary:

  • Funnels: Set up conversion funnels. Apply funnels to newly collected data and to the already collected data. You can set up funnels retrospectively.

  • Session Recordings: Our session recording software allows you to see each mouse movement, click and activity of your visitors even on dynamic websites. Just press play and see the recording of your choice. Set up your code and start watching!

Pricing:

  • Starting from: $0.00/month
  • Credit card required: No
  • Basic: Free
    Standard: €19/month
    Premium: €79/month
    Platinum: €229/month

FAQs:

    Who are the main user groups of this service?
  • Web Developers and SaaS Customer Service Consultants.

  • What is this service generally used for?
  • For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).

  • What platforms does this service support?
  • Web browsers on all operating systems and devices.

  • What are some applications this service is commonly used in tandem with?
  • Ticketing/helpdesk systems.

  • Does this service integrate with any other apps?
  • A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.

  • Does this service offer an API?
  • Not yet, but we're working on it.

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

FAQs:

    Who are the main user groups of this service?
  • Marketers, UX&UI professionals and website and e-shop owners or consultants that need much more than page/URL analytics.

  • What is this service generally used for?
  • ConverTiger is available to all companies that need to fully optimize their websites, gain insight into their online visitor’s behavior and develop the perfect e-customer experience.

Publisher:

Founded:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses yourbrowser.is
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ConverTiger
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, Czech
Regional Restrictions:
No restrictions.
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