Compare yourbrowser.is vs Salesforce Service Cloud

You May Also Like

Featured products that are similar to the ones you selected below.

SysAid
 (530)
Support & Helpdesk Software
Try for Free
OneDesk
 (22)
Support & Helpdesk Software
Try for Free
View Listing View Listing

Crozscore

63%
what is this?
interest falling

Crozscore

87%
what is this?
interest falling
yourbrowser.is screenshot view 2 more Salesforce Service Cloud screenshot view 2 more

About yourbrowser.is

Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed.

About Salesforce Service Cloud

Grow your business, not your support queue.

Salesforce Service Cloud is an online customer support application that offers everything fast-growing businesses need to provide great customer service.

Salesforce Service Cloud allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases.

With Salesforce Service Cloud, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Summary

  • Custom variables

  • Instant reports by email

  • Custom checker pages with branding

  • Detecting user browser and operating system (make, version, settings, plugins)

Summary

  • Out-of-the-box support means you’re ready to start helping customers and managing cases within hours.

  • Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions.

  • Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable.

  • Help customers to help themselves with a self-service site built through Desk.com

FAQs

    Who are the main user groups of this service?
  • Web Developers and SaaS Customer Service Consultants.

  • What is this service generally used for?
  • For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).

  • What platforms does this service support?
  • Web browsers on all operating systems and devices.

  • What are some applications this service is commonly used in tandem with?
  • Ticketing/helpdesk systems.

  • Does this service integrate with any other apps?
  • A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.

  • Does this service offer an API?
  • Not yet, but we're working on it.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:
0

Other

Who uses yourbrowser.is
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Salesforce Service Cloud
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
Back to top