About yourbrowser.is
Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed.
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About Boldchat
BoldChat is provider of live chat services that can be used by businesses of all sizes
It offers online and offline message systems, the ability to force webpages, auto-invite, hotkey canned messages; features like user-defined folders, user-defined statuses, auto-thread emails and many more.
The BoldChat live chat client is characterized by its clean and professional look, which is customizable to match the aesthetics of user's website.
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About Service Creatio
Service Creatio is an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom. It enables companies to accelerate service delivery and ensure top-notch customer engagements across all available channels. Powered by no-code and AI tools, Service Creatio helps service teams minimize manual workload and boost case processing times.
Key features of Service Creatio:
* 360-Degree Customer View
* Omnichannel Communications
* Contact Center
* Business Process Management
* Case Management
* Problem Management
* Change Management
* Release Management
* Service Catalogue
* Service Level Management
* Configuration Management
* Knowledge Management
With Service Creatio, service agents can build a holistic customer view for smarter service delivery, unify all communication channels on one platform, align traditional and digital helpdesk operations, and build enterprise-grade automated service workflows based on ITIL.
Featuring extensive no-code capabilities, Service Creatio enables users to create highly customized role-centric workspaces for their daily activities. By applying AI/ML features, Service Creatio also automates such activities as case classification and routing, document classification, and similar cases verification.
*About Creatio *
Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons.
Today, thousands of customers launch millions of CRM, operational and industry workflows with our platform every day in 100 countries! Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports.
Creatio is headquartered in Boston, MA. We have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others.
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Summary
Custom variables
Instant reports by email
Custom checker pages with branding
Detecting user browser and operating system (make, version, settings, plugins)
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Summary
Proactive Live Chat: Proactive chat is the ability to target a website visitor and then, using visual cues and coordinated sound effects, to deliberately invite that visitor to engage in a live chat interaction.
Customer Support Tools: Follow Visitor Browsing; Searchable Canned Messages; Chat/Visitor History; Supervisor Tools; SLA Reporting; Predictive Canned Messaging.
Website Visitor Tracking: By placing a small snippet of code on their website pages, users can see instantly and in real time, who's on the site.
Proactive Invitations: The data collected from the visitor tracking feature is utilized in the creation of invitation rules. Different rules can be created to target specific types of buyers, specific areas of the website, and specific locations in the sales funnel.
Routing: Administrators set up departments, folders, and permission groups in order to route incoming work to a desired destination.
Reporting Engine: BoldChat products include tools that facilitate the rapid transformation of all data into actionable information.
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Summary
No key features associated with this application.
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FAQs
Who are the main user groups of this service?
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Web Developers and SaaS Customer Service Consultants.
What is this service generally used for?
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For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).
What platforms does this service support?
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Web browsers on all operating systems and devices.
What are some applications this service is commonly used in tandem with?
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Ticketing/helpdesk systems.
Does this service integrate with any other apps?
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A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.
Does this service offer an API?
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Not yet, but we're working on it.
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FAQs
Does this service offer guides, tutorials and or customer support?
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They offer Free Premium 24/7 Support.
What is this service generally used for?
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It is generally used as a live communication software.
What platforms does this service support?
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The application is easily installed and accessible via PC software, the online interface, or through their iPhone app.
Does this service integrate with any other apps?
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It integrates with: Salesforce, Active Assist, Geofluent, Google Analytics, etc,
Does this service offer an API?
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BoldChat’s Integration API allows connection with a wide variety of external applications (such as CRM/Ticketing, etc.)
Who are the main user groups of this service?
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The main users of this service are webstores.
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FAQs
What is this service generally used for?
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Leverage built-in processes
Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Manage omnichannel communications
Personalize communications with your clients using service Creatio.
Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
Engaging interface that users love
Work is a pleasure with Service Creatio clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.
Does this service offer multi-user capability (e.g. teams)?
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Software offers multi-user capability.
What are some applications this service is commonly used in tandem with?
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Twitter,
Facebook,
Google Contacts and Calendars,
LDAP,
IMAP,
MS Exchange,
Google Maps,
OpenStreetMap,
MailChimp / Mandrill
Does this service offer guides, tutorials and or customer support?
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Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
Does this service offer an API?
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Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business.
Who are the main user groups of this service?
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Enterprises
Mid-size companies
Startups
Small companies
What platforms does this service support?
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Platforms: Android, iOS, Mac, Windows, Web-based.
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Other
Who uses yourbrowser.is
- Freelance
- Startups
- SMEs
- Agencies
- Enterprises
Desktop Platforms:
Languages:
English
Regional Restrictions:
No restrictions.
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Other
Regional Restrictions:
No restrictions.
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Other
Who uses Service Creatio
- Personal
- Freelance
- Startups
- SMEs
- Agencies
- Enterprises
Desktop Platforms:
- Web App
- Windows
- Macintosh
Mobile Platforms:
Languages:
Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, Portuguese, French, German
Regional Restrictions:
No restrictions.
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