Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed.
About Boldchat
BoldChat is provider of live chat services that can be used by businesses of all sizes
It offers online and offline message systems, the ability to force webpages, auto-invite, hotkey canned messages; features like user-defined folders, user-defined statuses, auto-thread emails and many more.
The BoldChat live chat client is characterized by its clean and professional look, which is customizable to match the aesthetics of user's website.
About Service Creatio
Service Creatio is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.
Сustomer center
The best fit for companies that are looking to manage omni-channel communications.
Service enterprise
The best choice for medium and large companies looking to deliver high-level service across multiple communication channels
Features:
Product Features
360° customer view
Case management
Problem management
Service catalogue management
Knowledge management
Service level agreement
Feedback management
Omni-channel communications
Field service
Customer portal
ITIL processe
Features
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Time Management
Features
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Time Management
Features
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Time Management
Summary
Custom variables
Instant reports by email
Custom checker pages with branding
Detecting user browser and operating system (make, version, settings, plugins)
Summary
Proactive Live Chat: Proactive chat is the ability to target a website visitor and then, using visual cues and coordinated sound effects, to deliberately invite that visitor to engage in a live chat interaction.
Website Visitor Tracking: By placing a small snippet of code on their website pages, users can see instantly and in real time, who's on the site.
Proactive Invitations: The data collected from the visitor tracking feature is utilized in the creation of invitation rules. Different rules can be created to target specific types of buyers, specific areas of the website, and specific locations in the sales funnel.
Routing: Administrators set up departments, folders, and permission groups in order to route incoming work to a desired destination.
Reporting Engine: BoldChat products include tools that facilitate the rapid transformation of all data into actionable information.
Summary
No key features associated with this application.
Pricing
Credit card required: N/A
Pro: $599 agent/year.
Premier: Pricing on request.
Enterprise: Pricing on request.
Pricing
service enterprise
$50.00
1 user(s) / month
Included in plan:
Unified customer database
Service catalogue
Business process management
Contact center
Service level management
Configuration management
Case management
Request management
Problem management
Knowledge management
Change management
Release management
Synchronization and integration
System designer
Omni-channel communications
customer center
$35.00
1 user(s) / month
Included in plan:
Unified customer database
Omnichannel communications
Service catalogue
Business process management
Contact center
Case management
Knowledge management
Synchronization and integration
System designer
FAQs
Who are the main user groups of this service?
Web Developers and SaaS Customer Service Consultants.
Web browsers on all operating systems and devices.
What are some applications this service is commonly used in tandem with?
Ticketing/helpdesk systems.
Does this service integrate with any other apps?
A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.
Does this service offer an API?
Not yet, but we're working on it.
FAQs
Does this service offer guides, tutorials and or customer support?
They offer Free Premium 24/7 Support.
What is this service generally used for?
It is generally used as a live communication software.
What platforms does this service support?
The application is easily installed and accessible via PC software, the online interface, or through their iPhone app.
Does this service integrate with any other apps?
It integrates with: Salesforce, Active Assist, Geofluent, Google Analytics, etc,
Does this service offer an API?
BoldChat’s Integration API allows connection with a wide variety of external applications (such as CRM/Ticketing, etc.)
Who are the main user groups of this service?
The main users of this service are webstores.
FAQs
What is this service generally used for?
Leverage built-in processes
Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Manage omnichannel communications
Personalize communications with your clients using service Creatio.
Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
Engaging interface that users love
Work is a pleasure with Service Creatio clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.
Does this service offer multi-user capability (e.g. teams)?
Software offers multi-user capability.
What are some applications this service is commonly used in tandem with?
Twitter,
Facebook,
Google Contacts and Calendars,
LDAP,
IMAP,
MS Exchange,
Google Maps,
OpenStreetMap,
MailChimp / Mandrill
Does this service offer guides, tutorials and or customer support?
Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
Does this service offer an API?
Creatio (formerly bpm'online) provides open configuration and extensive API to allow any customizations and integrations required for your business.
Who are the main user groups of this service?
Enterprises
Mid-size companies
Startups
Small companies
What platforms does this service support?
Platforms: Android, iOS, Mac, Windows, Web-based.
Vendor Information
Founded:
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Based in:
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Employees:
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Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.91k
Other
Who uses yourbrowser.is
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Languages:
English
Regional Restrictions:
No restrictions.
Other
Regional Restrictions:
No restrictions.
Other
Who uses Service Creatio
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Languages:
Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, Portuguese, French, German
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