YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who can highlight the most critical issues, prioritize them and come up with solutions.
Collect feedback and merge it with client data to quickly analyze your digital experience and improve your communication with customers.
About Zonka
Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View insightful feedback reports to target Customer Delight and Growth.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
Pilot Project
Free
Included in plan:
1 Digital Channel
Website: from 500,000 sessions
In-App: from 20,000 DAU
1 SDK Domain
Full API Access
Up to 3 Users
Email Support
DPA
Dedicated Customer Success Manager
Onboarding Sessions
Bespoke Training Services
Regular Team Consultations
Tackling challenges
Launching surveys
Processing feedback
Growth
$200.00
20 user(s) / month
Included in plan:
1 Digital Channel
Website: 3,000,000 sessions
1 SDK Domain
Unlimited Feedback Forms
Unlimited Feedback Responses
Full API Access
Up to 20 Users
Email Support
DPA
Turbo
$450.00
20 user(s) / month
Included in plan:
1 Digital Channel
Website: 9,000,000 sessions
In-App: 450,000
1 SDK Domain
Unlimited Feedback Forms
Unlimited Feedback Responses
Full API Access
Up to 20 Users
Email Support
DPA
Dedicated Customer Success Manager
Onboarding Sessions
Bespoke Training Services
Pricing
Professional
$29.00
1 user(s) / month
Included in plan:
Includes One Location
Daily, Weekly & Monthly Digest
Priority Email Support
Multi-lingual
Comparative Reports
FAQs
No FAQs associated with this application.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes, it does.
Does this service offer an API?
Yes, it does.
Does this service integrate with any other apps?
Yes, it does.
What are some applications this service is commonly used in tandem with?
SMS Services.
What platforms does this service support?
Zonka supports various channels like Web, iPads and Android tablets, Smartphones, Kiosk etc.
Does this service offer guides, tutorials and or customer support?
Yes, it does.
What is this service generally used for?
With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones.
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