YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who can highlight the most critical issues, prioritize them and come up with solutions.
Collect feedback and merge it with client data to quickly analyze your digital experience and improve your communication with customers.
About Survicate
Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:
website, web app and in-product (in-app) surveys
email and link surveys
mobile app surveys for Android and iOS.
Survicate also offers two standalone products:
Feedback Hub for managing customer feedback from multiple sources in one place
Feedback Button for collecting quick website feedback with an always-visible website button
Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.
On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!
Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.
About Freshsurvey
Champion your CX and EX, and achieve your business goals with Freshsurvey. Capture, analyze and act on customer feedback. Create surveys that use conditional logic to ask relevant questions.
With Freshsurvey you can:
* Create NPS, eNPS, CES and CSAT surveys that are on brand
* Collect feedback via a Likert scale, stars, smileys or a yes/no format
* Deliver surveys via multiple channels (Email, Web app embed and email embed)
* Run surveys on an ad-hoc basis or run recurring, transactional or one-time surveys
* Study preferences and patterns to get useful insights.
* Do it all without code.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Summary
No key features associated with this application.
Summary
Multi-channel surveys: website surveys, email surveys, mobile app surveys
Unlimited users on each plan to encourage collaboration and team engagement
Unlimited surveys and questions in a survey so you get as much feedback as possible
Engage the right people, at the right time with contextual surveys and a wealth of targeting options
Set up surveys effortlessly with an intuitive survey creator - no coding.
Apply conditional logic (branching) to always ask spot-on questions
Create brand-friendly surveys that feel like part of your website or product
Pull data from the tools you love and push survey responses where you need them most with 15+ native integrations.
Monitor customer feedback with easy-to-use dashboards and reports
Choose from 15 questions types and 125 survey templates including NPS, CSAT, CES
Summary
The ability to send NPS, eNPS, CES and CSAT surveys
The ability to skip certain questions based on the answers shared
Rich contact management, including the ability to create lists and segments
The ability to deliver the surveys via a native email service embed the survey on a web app, and the ability to embed the survey in a 3rd party marketing or email platform
The ability to collect feedback not only via a Likert scale but also via stars, smileys and text
A detailed analytics suite, with dashboards for NPS, CES and CSAT, meant to help customers understand their strengths and weaknesses
Run automation based on the survey scores received, which paves the way for collaboration with other teams
The ability to send ad hoc, one-time, recurring and transactional surveys
Pricing
Pilot Project
Free
Included in plan:
1 Digital Channel
Website: from 500,000 sessions
In-App: from 20,000 DAU
1 SDK Domain
Full API Access
Up to 3 Users
Email Support
DPA
Dedicated Customer Success Manager
Onboarding Sessions
Bespoke Training Services
Regular Team Consultations
Tackling challenges
Launching surveys
Processing feedback
Growth
$200.00
20 user(s) / month
Included in plan:
1 Digital Channel
Website: 3,000,000 sessions
1 SDK Domain
Unlimited Feedback Forms
Unlimited Feedback Responses
Full API Access
Up to 20 Users
Email Support
DPA
Turbo
$450.00
20 user(s) / month
Included in plan:
1 Digital Channel
Website: 9,000,000 sessions
In-App: 450,000
1 SDK Domain
Unlimited Feedback Forms
Unlimited Feedback Responses
Full API Access
Up to 20 Users
Email Support
DPA
Dedicated Customer Success Manager
Onboarding Sessions
Bespoke Training Services
Pricing
Free
Free
Included in plan:
25 survey responses every month
NPS, CSAT, CES and 12 more question types
Email, link, web and mobile surveys
Unlimited users and surveys
HubSpot, Intercom and more integrations
Slack and email notifications
Skip logic surveys
Respondent identification and enrichment
125+ professional survey templates
Essential
$79.00
per month
Included in plan:
250 survey responses every month
Google Sheets integration
Answers and attributes piping
Custom ‘thank you’ page and actions
Data retention: unlimited
Professional
$159.00
per month
Included in plan:
1000 survey responses every month
Survicate branding removed
Custom design (CSS)
Advanced targeting
Automated recurring surveys
Custom domain
Premium integrations: Marketo, Pardot, Salesforce
Ultimate
$349.00
per month
Included in plan:
5000 survey responses every month
Survey sampling
SAML SSO authentication
Data export API
Webhooks
FAQs
No FAQs associated with this application.
FAQs
Does this service integrate with any other apps?
Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.
Available for custom integrations: Zapier and webhooks.
What is this service generally used for?
Collecting customer feedback at every stage of the customer journey and each customer touchpoint.
Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.
Who are the main user groups of this service?
Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.
Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.
Does this service offer guides, tutorials and or customer support?
Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.
What are some applications this service is commonly used in tandem with?
Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.
Does this service offer an API?
Yes.
Does this service offer multi-user capability (e.g. teams)?
Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.
FAQs
What platforms does this service support?
Freshsurvey supports devices with desktop-class browsers installed on them. Users can visit the site using their browser, sign-up or login and start using it immediately
What platforms does this service support?
Freshsurvey supports devices with desktop-class browsers installed on them. Users can visit the site using their browser, sign-up or login and start using it immediately.
Does this service offer multi-user capability (e.g. teams)?
Yes, up to 10 uses
Does this service offer an API?
Freshsurvey offers REST based API
Who are the main user groups of this service?
Startups, Agencies, Enterprises, SMEs/SMBs
Does this service offer an API?
Freshsurvey offers REST based API
Who are the main user groups of this service?
Startups, Agencies, Enterprises, SMEs/SMBs
Does this service offer multi-user capability (e.g. teams)?
Yes, up to 10 users
What is this service generally used for?
Collect feedback from customers/employees
Gain insights from the responses received
Act and improve your customer experience further and achieve your business goals
Does this service offer guides, tutorials and or customer support?
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