YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who can highlight the most critical issues, prioritize them and come up with solutions.
Collect feedback and merge it with client data to quickly analyze your digital experience and improve your communication with customers.
About Medallia
Medalia is a feedback and customer experience solution used by medium-sized and large enterprises including world's most known brands. It is able to get customers' feedback from various sources such as web, social media, mobile, and customer service.
Users can make the most of this technology to make online reviews and testimonials, get insights, and create the company-wide CRM system. Medallia can be a valuable part of organizations' brand reputation management programs. Teams can use it for co-operating on open tickets about essential customers' issues.
Medalia delivers solutions that embed the clients' pulse and empowers staff with the customer data as well as insights and tools they need to improve every experience. Its components include Experience Data, Analytics Engines, Action Management, and Enterprise Grade.
About SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer an engaging experience.
SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.
With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Summary
No key features associated with this application.
Summary
Data Collection
Data Integration
Mobile Feedback
Dashboarding
Benchmarking
Push Reporting
Customer Recovery
Interactive Analytics
Text Analytics
Goal setting
Summary
Mobile-first surveys
Rich analytics
Recurring Surveys
Audience Management
Embedded Surveys
Conversational Form
Templates by Experts
Net Promoter Score
Pricing
Pilot Project
Free
Included in plan:
1 Digital Channel
Website: from 500,000 sessions
In-App: from 20,000 DAU
1 SDK Domain
Full API Access
Up to 3 Users
Email Support
DPA
Dedicated Customer Success Manager
Onboarding Sessions
Bespoke Training Services
Regular Team Consultations
Tackling challenges
Launching surveys
Processing feedback
Growth
$200.00
20 user(s) / month
Included in plan:
1 Digital Channel
Website: 3,000,000 sessions
1 SDK Domain
Unlimited Feedback Forms
Unlimited Feedback Responses
Full API Access
Up to 20 Users
Email Support
DPA
Turbo
$450.00
20 user(s) / month
Included in plan:
1 Digital Channel
Website: 9,000,000 sessions
In-App: 450,000
1 SDK Domain
Unlimited Feedback Forms
Unlimited Feedback Responses
Full API Access
Up to 20 Users
Email Support
DPA
Dedicated Customer Success Manager
Onboarding Sessions
Bespoke Training Services
Pricing
Free
Free
Included in plan:
50 responses
3 Active Surveys
Upto 10 Questions
Classic & Chat Surveys
Self Notifications
Custom Report Builder
Share Via Link, Embed, QR Code, Email
Response Notifications
Embedded Survey
Basic
$19.00
Per Month Billed Yearly
Included in plan:
5,000 Responses
1 Admin User
10,000 Contacts
500 API calls per day
Accept payments
Survey Catalog
Receive file uploads (1 GB Storage)
Phone Number Validation
Social Meta Info
Self Notifications
Display Logic & Skip Logic
Respondent email notifications
Survey Scheduling
Share Via Link, Embed & QR Code
Personalize with Hidden variables
Schedule Close Date
Advanced embed options
Custom Reports Filter
Responses Overview
Download Responses as .CSV & .XLSX
Data Exports (CSV, PDF, XLS)
Classic & Chat Surveys
5000+ Zapier Integrations
Google Sheets Integration
Facebook Pixel Integration
Google Tag Manager Integration
Rybbon Integration
Essentials
$49.00
Per Month Billed Yearly
Included in plan:
15,000 Responses
3 Admin Users
20,000 Contatcs
1,000 API Calls Per Day
Accept payments
Survey Catalog
Receive file uploads (1 GB Storage)
Phone Number Validation
Social Meta Info
Self Notifications
Survey Scheduling
Display Logic & Skip Logic
Respondent email notifications
Share Via Link, Embed & QR Code
Personalize with Hidden variables
Schedule Close Date
Advanced embed options
Custom Reports Filter
Responses Overview
Download Responses as .CSV & .XLSX
Data Exports (CSV, PDF, XLS)
Classic & Chat Surveys
5000+ Zapier Integrations
Google Sheets Integration
Facebook Pixel Integration
Google Tag Manager Integration
Google Analytics Integration
Rybbon Integration
FAQs
No FAQs associated with this application.
FAQs
Does this service offer multi-user capability (e.g. teams)?
No.
What is this service generally used for?
This service is used as SaaS Enterprise Feedback Management and Customer Experience Management solution.
What platforms does this service support?
This is a web-based software with Android and iOS native apps offered.
What are some applications this service is commonly used in tandem with?
It is commonly used in tandem with CRM applications.
Does this service integrate with any other apps?
Integrations: Compete Club Management, Slack, Marketo, G Suite.
Does this service offer an API?
Yes, it offers RESTful APIs.
Does this service offer guides, tutorials and or customer support?
Support: Training, Email Support, Phone Support.
Who are the main user groups of this service?
Main users of Medallia are medium-sized and large enterprises in following industries: Automotive, Hospitality, Insurance, Public Sector, Retail, Retail Banking, Telecommunications.
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