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About YoHe

YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who can highlight the most critical issues, prioritize them and come up with solutions.

Collect feedback and merge it with client data to quickly analyze your digital experience and improve your communication with customers.

About Survicate

Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:

  • website, web app and in-product (in-app) surveys
  • email and link surveys
  • mobile app surveys for Android and iOS.

Survicate also offers two standalone products:

  • Feedback Hub for managing customer feedback from multiple sources in one place
  • Feedback Button for collecting quick website feedback with an always-visible website button

Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.

On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!

Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.

About Medallia

Medalia is a feedback and customer experience solution used by medium-sized and large enterprises including world's most known brands. It is able to get customers' feedback from various sources such as web, social media, mobile, and customer service.

Users can make the most of this technology to make online reviews and testimonials, get insights, and create the company-wide CRM system. Medallia can be a valuable part of organizations' brand reputation management programs. Teams can use it for co-operating on open tickets about essential customers' issues.

Medalia delivers solutions that embed the clients' pulse and empowers staff with the customer data as well as insights and tools they need to improve every experience. Its components include Experience Data, Analytics Engines, Action Management, and Enterprise Grade.

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • Multi-channel surveys: website surveys, email surveys, mobile app surveys

  • Unlimited users on each plan to encourage collaboration and team engagement

  • Unlimited surveys and questions in a survey so you get as much feedback as possible

  • Engage the right people, at the right time with contextual surveys and a wealth of targeting options

  • Set up surveys effortlessly with an intuitive survey creator - no coding.

  • Apply conditional logic (branching) to always ask spot-on questions

  • Create brand-friendly surveys that feel like part of your website or product

  • Pull data from the tools you love and push survey responses where you need them most with 15+ native integrations.

  • Monitor customer feedback with easy-to-use dashboards and reports

  • Choose from 15 questions types and 125 survey templates including NPS, CSAT, CES

Summary

  • Data Collection

  • Data Integration

  • Mobile Feedback

  • Dashboarding

  • Benchmarking

  • Push Reporting

  • Customer Recovery

  • Interactive Analytics

  • Text Analytics

  • Goal setting

Pricing

Pilot Project

Free
Included in plan:
  • 1 Digital Channel
  • Website: from 500,000 sessions
  • In-App: from 20,000 DAU
  • 1 SDK Domain
  • Full API Access
  • Up to 3 Users
  • Email Support
  • DPA
  • Dedicated Customer Success Manager
  • Onboarding Sessions
  • Bespoke Training Services
  • Regular Team Consultations
  • Tackling challenges
  • Launching surveys
  • Processing feedback

Growth

$200.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 3,000,000 sessions
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • Full API Access
  • Up to 20 Users
  • Email Support
  • DPA

Turbo

$450.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 9,000,000 sessions
  • In-App: 450,000
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • Full API Access
  • Up to 20 Users
  • Email Support
  • DPA
  • Dedicated Customer Success Manager
  • Onboarding Sessions
  • Bespoke Training Services

Pricing

Free

Free
Included in plan:
  • 25 survey responses every month
  • NPS, CSAT, CES and 12 more question types
  • Email, link, web and mobile surveys
  • Unlimited users and surveys
  • HubSpot, Intercom and more integrations
  • Slack and email notifications
  • Skip logic surveys
  • Respondent identification and enrichment
  • 125+ professional survey templates

Essential

$79.00
per month
Included in plan:
  • 250 survey responses every month
  • Google Sheets integration
  • Answers and attributes piping
  • Custom ‘thank you’ page and actions
  • Data retention: unlimited

Professional

$159.00
per month
Included in plan:
  • 1000 survey responses every month
  • Survicate branding removed
  • Custom design (CSS)
  • Advanced targeting
  • Automated recurring surveys
  • Custom domain
  • Premium integrations: Marketo, Pardot, Salesforce

Ultimate

$349.00
per month
Included in plan:
  • 5000 survey responses every month
  • Survey sampling
  • SAML SSO authentication
  • Data export API
  • Webhooks

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.

    Available for custom integrations: Zapier and webhooks.

  • What is this service generally used for?
  • Collecting customer feedback at every stage of the customer journey and each customer touchpoint.

    Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.

  • Who are the main user groups of this service?
  • Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.

    Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.

  • What are some applications this service is commonly used in tandem with?
  • Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as SaaS Enterprise Feedback Management and Customer Experience Management solution.

  • What platforms does this service support?
  • This is a web-based software with Android and iOS native apps offered.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • Does this service integrate with any other apps?
  • Integrations: Compete Club Management, Slack, Marketo, G Suite.

  • Does this service offer an API?
  • Yes, it offers RESTful APIs.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Training, Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of Medallia are medium-sized and large enterprises in following industries: Automotive, Hospitality, Insurance, Public Sector, Retail, Retail Banking, Telecommunications.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2013
Based in:
Warsaw
Employees:
2-10
Likes:
Followers:
13.9k

Vendor Information

Founded:
-
Based in:
San Mateo
Employees:
1001-5000
Likes:
Followers:
13.1k

Other

Who uses YoHe
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Survicate
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Medallia
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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