X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).
About KiteDesk
KiteDesk provides smarter sales prospecting software, overcoming the #1 challenge salespeople face -- a lack of qualified leads. Picture, with KiteDesk FIND, an all-in-one Lead Generation Platform with up-to-date contact and account data, where you can quickly create Lead Lists on-demand.
Then, with KiteDesk FLOW, your sales team will reach out to the right people at the right time with the right message--all prioritized by our intelligent and auto-adjusting ToDo queue. Lead Management has never been this easy-- or this effective. Its lead generation at scale, where the hardest part of sales is made more powerful than ever before.
About Toky
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make.
With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.
Features
API
External Integrations
Multi-User
Notifications
Scheduling
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Click-to-Dial
Features
A/B Testing
API
Audience Targeting
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Referral Tracking
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Travel Management
Call Recording
Call Tracking
Call Disposition
Softphone
Sales Motivator
Click-to-Dial
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Summary
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.
Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.
Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.
VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.
Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.
Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.
A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.
Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.
Summary
SMARTER SALES PROSPECTING
300 Leads Per Month Included
Account-Based Sales Prospecting
Ideal Customer Profile Builder
On-Demand Data Marketplace
Multiple Data Providers
Upload & Enrich
Chrome Extension
Easy Data Export
Email Guessing
Summary
International phone numbers
Phone Trees (IVR)
Simultaneous Calls
Welcome and voicemail greetings in several languages
Call History
Call Filters (Set the times and days your business)
Warm and blind call Transfer
Integrations with CRM and Business Apps
Forward to cell phones and landlines
SMS, Voicemail, Speech to text, Fax to email and more
Pricing
Starting from: $75.00/month
Credit card required: N/A
All plans billed annually
KiteDesk FIND
$75.00
user(s) / month
Included in plan:
Bulk Lead Assignment
Sync to CRM
1-Click Import
Email Guessing
Easy Data Export
Chrome Extension
Upload & Enrich
Multiple Data Providers
On-Demand Data Marketplace
Ideal Customer Profile Builder
Account-Based Sales Prospecting
300 Leads Per Month Included
SMARTER SALES PROSPECTING
KiteDesk FIND + FLOW
$125.00
user(s) / month
Included in plan:
Conversion Rate Optimization (Sales)
Configurable Recipes
Controlled ToDo’s
Communications Sequencing
Coordinated FLOWs
Mapper – Lead Routing, Rules, Triggers
Calendar – Scheduler
Metrics Dashboard
Phone / Dialer
Email Suite
Prospect Lists
Consolidated View Includes:
All-in-One Lead Gen Platform
COMPREHENSIVE SALES DEVELOPMENT SOFTWARE
Pricing
Starting from: $25.00/month
Credit card required: No
Especial discount on every paid plan if billed yearly
* $20 agent/ month ENTREPRENEUR
* $30 agent/ month (Starting with 3 agents) BUSINESS
Email Support, responding to inquiries within 24 hours
1 local or toll-free number included. First number included. Valid for numbers in selected countries
BUSINESS
$35.00
1 user(s) / month
Included in plan:
All Entrepreneur features
Access to WhatsApp Business. Early access. Additional fees may apply. All submissions will be reviewed for approval by WhatsApp.
Access to Salesforce integration
Unlimited call recordings
Google Data Studio Templates
Email, Chat & Phone Support 24/5
Email & Chat Support 24/7
Access to Toky APIs for custom integrations
Early access to new Toky features
ENTERPRISE PLAN
For great teams. Contact us!
Included in plan:
BYOC (Bring Your Own Carrier)
Dedicated Account Manager
All Entrepreneur & Business features
SIP Trunking support
Dialer bot
Priority Support on all channels
Tailored pricing plans available
FAQs
What platforms does this service support?
Mobile app, Chrome and Firefox.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What are some applications this service is commonly used in tandem with?
Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.
Does this service offer guides, tutorials and or customer support?
96-100% Satisfaction for customer support rated by Zendesk.
Does this service integrate with any other apps?
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.
What is this service generally used for?
X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.
Does this service offer an API?
Yes.
Who are the main user groups of this service?
Contact Centers and Small to Midsize Businesses.
FAQs
Does this service offer multi-user capability (e.g. teams)?
What are some applications this service is commonly used in tandem with?
Salesforce
Google Apps
Microsoft Office
Linkedin
Twitter
Facebook
G+
Does this service offer an API?
Not public.
What platforms does this service support?
SaaS software; Runs in any web browser. Chrome Extension available.
Does this service offer guides, tutorials and or customer support?
Yes-- Trained Customer Support available via Chat, Phone, Online Meeting.
Does this service integrate with any other apps?
Salesforce
Google Apps
Microsoft Office
Twilio
InsideView
ZoomInfo
NetProspex
Toofr
What is this service generally used for?
By combining a Sales Intelligence solution (KiteDesk FIND) with an All-in-One Sales Development platform (KiteDesk FLOW), the company enables sales teams to find and engage intelligently with the right prospects at the right time.
FAQs
Does this service integrate with any other apps?
Wordpress
Facebook
Salesforce
Intercom
Zoho CRM
Hubspot CRM
Slack
Pipedrive
InfusionSoft
FreshSales
AmoCRM
AgileCRM
vTiger
Insighlty
WhatsApp Business
Zapier
Does this service offer an API?
Yes, we have a developers API
Does this service offer multi-user capability (e.g. teams)?
Yes
Who are the main user groups of this service?
Businesses that want to give excellent customer support.
What is this service generally used for?
For customer support and sales calls
What platforms does this service support?
Webapp
Android App
iOS App
Windows App
Mac App
Linux App
Does this service offer guides, tutorials and or customer support?
Yes
What are some applications this service is commonly used in tandem with?
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