Compare X5 vs LeadBoxer vs SPS Commerce

X5

Telephony
 (0)
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Crozscore:

78%
what is this?
38%
interest falling

Crozscore:

76%
what is this?
31%
no significant changes

Crozscore:

83%
what is this?
42%
interest falling
X5 screenshot view 3 more LeadBoxer screenshot view 4 more SPS Commerce screenshot view 1 more

Software Description:

X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).

Software Description:

You customise the leadscore and we prioritise your leads. We'll show you which companies are visiting and how to get in touch with them. Our mobile version gives you real-time actionable signals, based on proprietary customisable lead-scoring technology.

We're the next generation of lead generation software. We flip Big Data on its head and just send you signals. You don't need reports, you need an actionable shortlist delivered to you in realtime on your device.

Software Description:

SPS Commerce Fulfillment helps you achieve ongoing success with your retailer, grocer and distributor trading partners. Our solution is fast, reliable and scalable and can handle your most complex fulfillment requirements for any trading partner, across any channel, including stores, e-commerce, and marketplaces.

Features:

  • Custom Data Forms
  • Softphone
  • Call Tracking
  • Call Disposition
  • Call Recording
  • Data Export
  • Multi-User
  • Notifications
  • API

Features:

  • Conversion Tracking
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • External Integrations
  • Dashboard
  • Data Import
  • Contact Sharing
  • Audience Targeting
  • Data Export
  • Data Visualization
  • Lead Scoring
  • Notifications
  • Lead Management

Features:

  • Data Export
  • Data Import
  • API
  • Budgeting
  • Forecasting
  • Notifications
  • Project Management
  • Multi-User
  • Inventory Tracking
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • Dashboard
  • Customer Management
  • Data Visualization
  • External Integrations
  • Analytics

Summary:

  • Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

  • X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.

  • Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.

  • Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.

  • VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.

  • Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.

  • Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.

  • A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.

  • Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.

Summary:

  • Select industries from LinkedIn.

  • Realtime leads.

  • See incoming traffic, actionable notifications.

  • Push notification to mobile, customised lead scoring.

  • Leads prioritised based on your filters, industry filtering.

  • Smart filters,lists, and alerts

  • Various integrations

  • Marketing campaign analysis

  • Tracking website visitors behaviour and clickstream

Summary:

    No key features associated with this application.

Start-Up

$49.00
2 user(s) / month
Included in plan:
  • Up to 250 Leads
  • 2 Users
  • 1 Dataset
  • 10 Smart Lists
  • Integrations
  • Online Support

Scale-Up

$99.00
3 user(s) / month
Included in plan:
  • Up to 1000 Leads
  • 3 Users
  • 3 Datasets
  • 15 Smartlists
  • Integrations
  • Online + Phone Support

Grown-Up

$149.00
5 user(s) / month
Included in plan:
  • Up to 2500 Leads
  • 5 Users
  • 5 Datasets
  • 25 Smartlists
  • Integrations
  • Online+Phone Support

Enterprise

$0.00
1 user(s) / month
Included in plan:
  • Custom API

Pricing:

  • Starting from: $50.00/month
  • Credit card required: N/A
  • Monthly subscriptions fees are based on volume and the number of trading parters.

FAQs:

    What platforms does this service support?
  • Mobile app, Chrome and Firefox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.

  • Does this service offer guides, tutorials and or customer support?
  • 96-100% Satisfaction for customer support rated by Zendesk.

  • Does this service integrate with any other apps?
  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

    Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.

  • What is this service generally used for?
  • X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Contact Centers and Small to Midsize Businesses.

FAQs:

FAQs:

    Who are the main user groups of this service?
  • The solution is used by more than 75,000 retailers, distributors, suppliers and logistics providers across the globe.

  • What is this service generally used for?
  • SPS Fulfillment can quickly and easily get you EDI capable and compliant with all your trading partners.

  • What platforms does this service support?
  • The cloud-based SPS Commerce platform is accessible from any device connected to the Internet.

  • Does this service offer multi-user capability (e.g. teams)?
  • This service offers multi-user capability.

  • Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • SPS Commerce offers an online support center, training videos, and access to professional customer service representative. We encourage customers to use our Support Center to ask questions, share an idea, report a problem and more.

  • What are some applications this service is commonly used in tandem with?
  • The SPS Commerce solutions are often integrated with a retail company's ERP, accounting, PIM and order management solutions.

  • Does this service integrate with any other apps?
  • Yes, the SPS Commerce solutions integrate with major accounting, PIM, IMS, ERP, e-commerce, and other applications.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2014
Based in:
Amsterdam
Employees:
2-10
Likes:
396
Followers:
2.01k

Publisher:

Founded:
-
Based in:
Minneapolis
Employees:
1001-5000
Likes:
Followers:

Other:

Who uses X5
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LeadBoxer
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SPS Commerce
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Chinese, Spanish, French, English
Regional Restrictions:
No restrictions.
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