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About X5

X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).

About PhoneBurner

PhoneBurner powers millions of monthly conversations for our clients. Our dialer software increases quality live interactions and handles repetitive outbound sales tasks so agents unlock more opportunities and close more deals.

PhoneBurner is intuitive and highly customizable software that blends calls + emails + SMS. That means more calls, more live conversations, more callbacks and more closed deals - all with less effort. Leaders have the oversight they need to hold reps accountable, scale best practices, and drive performance KPIs.

• Have up to 4x more quality conversations
• No "telemarketer delay"
• Drop voicemails in 1 click
• Send 1-click emails and SMS based on call result
• Tracks email & attachments
• Monitor performance with reporting and analytics
• Get call monitoring and live call coaching
• Increase engagement with Local ID and Branded Caller ID
• Manage an entire sales team from a single admin dashboard
• Automatically distribute leads to your team
• Build smart call cadences so reps thoroughly work leads
• Use our CRM or integrate w/ Salesforce, Zoho, and many more

No contracts. No setup fees. No per minute charges.

Try PhoneBurner absolutely free without a credit card.

About SmartMailer

Be Smart, Been Seen.

The email marketing automation platform that is cost effective and keeps your email compliant.

-- Straightforward Transparent Pricing --

We provide unrestricted access to all of our features. Next generation email marketing platform at a price you won’t believe.

-- Drag & Drop Email Builder --

Use our professionally-designed templates and make them your own for branded and truly unique emails that look great on any device.

-- Email List Validation --

Maximize your ROI, with our fast and secure email validation. Keeping your mailing lists clean and compliant therefore maintaining your deliverability.

-- Autoresponder Campaigns --

Automate your campaign lifecycle, to deliver more profitable engagement. Trigger automatic messages based on subscriber engagement.

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Scripting

Features

  • A/B Testing
  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons

Summary

  • Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

  • X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.

  • Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.

  • Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.

  • VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.

  • Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.

  • Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.

  • A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.

  • Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.

Summary

  • 4x calls and live conversations

  • Get instant connections - no "telemarketer's delay"

  • Automate post-call workflows with custom dispositions

  • Use our CRM or integrate with Salesforce, Zoho, or many others

  • Drop voicemails, send 1-click emails and SMS

  • Monitor and coach reps live, record calls, and track performance

  • Increase live answer rates with Local ID

  • Reduce "Scam Likely" risk with Branded Caller ID

  • Automatically distribute leads to your team

  • No contracts. No setup fees. 100% free trial.

  • Automate post-call workflows with custom dispositions

  • Monitor and coach reps live, record calls, and track performance

Summary

  • Cost Effective Email Marketing

  • Conditional personalised mailing for your business

  • Email Marketing Solution

  • List Validation and Cleaning

  • Compliant Email Marketing

Pricing

  • Starting from: $149.00/month
  • Credit card required: No
  • Get unlimited dialing from $149/mo. Save 15% with an annual plan.

    Exclusive Features for Teams:
    * Dedicated Admin Portal
    * Easily Manage Seats and Permissions
    * Smart Lead Distribution
    * Real-Time Reports & Leaderboards
    * Live Call Monitoring & Coaching
    * Content Sharing for Rapid Setup
    * Dedicated Success Manager (Teams 5+)
    * Admin Account is Free Unless Engaged in Dialing

Single User - Unlimited Dialing

$149.00
1 user(s) / month
Included in plan:
  • Includes unlimited dialing
  • CRM (+ integrations available)
  • Voicemail Drop
  • Email Sending
  • Email, Link & Attachment Tracking
  • Custom Dispositions
  • Text Messaging (optional add-on)
  • Local ID (optional add-on)
  • Call Tracking & Analytics
  • Call Recording
  • Call Transfer
  • Phone and Email Support

Pricing

  • Starting from: $2.00/month
  • Credit card required: Yes
  • We have a whole host of packages available. Free up to 4,000 subscribers and paid subscription up to 2,000,000 subscribers.

FAQs

    What platforms does this service support?
  • Mobile app, Chrome and Firefox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.

  • Does this service offer guides, tutorials and or customer support?
  • 96-100% Satisfaction for customer support rated by Zendesk.

  • Does this service integrate with any other apps?
  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

    Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.

  • What is this service generally used for?
  • X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Contact Centers and Small to Midsize Businesses.

FAQs

    Who are the main user groups of this service?
  • Our service is for sales professionals and teams who engage in outbound sales calls.

    Some industries we serve include:

    • Business Services
    • Financial Services
    • Mortgage professionals
    • Insurance agencies
    • Telemarketing companies
    • IT, Software, & SaaS professionals
    • Appointment setting firms
    • Logistics
    • Fundraising and non-profits
    • Political campaigns
    • Solar sales

    Our clients range from individuals to small and large sales teams.

  • What are some applications this service is commonly used in tandem with?
  • • Salesforce
    • Hubspot
    • Zapier
    • Microsoft Dynamics
    • Pipedrive
    • Zoho CRM
    • monday.com
    • Sugar CRM

  • Does this service offer guides, tutorials and or customer support?
  • Yes - one-on-one demos, webinars, video tutorials, and training are all available. Get award-winning support and onboarding from our US-based team.

  • What is this service generally used for?
  • • Sales Calls / Cold Calls
    • Lead Management
    • Pipeline Management
    • Email
    • SMS
    • Call Recording, Monitoring, & Coaching
    • Call Tracking
    • Sales Team Management

  • Does this service integrate with any other apps?
  • • Salesforce
    • Hubspot
    • Zapier
    • Zoho
    • Jungo
    • Developers API

    Integrate with over 150 top CRMs and apps.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
2.02k

Vendor Information

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:
13.7k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
7

Other

Who uses X5
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses PhoneBurner
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
Can be used anywhere, however dials can only be made to the United States and Canada.

Other

Who uses SmartMailer
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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