X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).
Software Description
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make.
With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.
Software Description
Sellsy is the all-in-one solution to manage every facet of your sales business. It generates leads, manages payments, preserves customers, and much more.
The fact that Sellsy is an all-in-one, coherent solution sets it apart from all others in its market. Sellsy offers complete access to ALL your entered data, wherever you would intuitively need it. With Sellsy there is no need to hassle with multiple, incompatible software.
Sellsy is used to manage all points in the business cycle, and is adaptable to fit exactly to the needs of your business.
· ACQUIRE:
Sellsy includes the best lead generation tools in one convenient package: lead tracking and scoring, marketing automation, landing pages, blog, and website. You name it, we provide it.
· CONVERT:
Engage your leads with the personal touch of Sellsy: send quotes or proposals. Get faster engagement with embedded e-signatures. Stay on top of all tasks and projects with our CRM, project management, and collaborative features.
· SELL:
Easily convert proposals to invoices. Send them with a payment link from your favorite gateway and get paid faster. Streamline accounting with exports- you can even invite your CPA in your account! And don't worry, Sellsy will calculate your expenses, profits, and margins for you.
· NURTURE:
Stay on top of customer success with Sellsy's marketing tools that allow you to send ultra-targeted emails or text message campaigns. Preserve customer loyalty our organized customer service management system.
Join our other 15,000 happy users. Increase your efficiency and boost your sales with Sellsy today.
Features
Custom Data Forms
Softphone
Call Tracking
Call Disposition
Call Recording
Data Export
Multi-User
Notifications
API
Features
Multi-User
Interactive Voice Response
Call Logging
Data Visualization
Google Apps Integration
API
Data Export
External Integrations
Call Tracking
Call Recording
Click-to-Dial
Softphone
Customer Management
Contact Management
Notifications
Features
Customer Service
Referral Tracking
Audience Targeting
Google Apps Integration
Batch Permissions & Access
File Sharing
Lead Management
Task Scheduling/Tracking
Lead Scoring
Project Management
Marketing Automation
Email Integration
Customer Management
Scheduling
Dashboard
Calendar Management
Multi-User
Multi-Currency
Notifications
Supplier Management
Inventory Tracking
Billing/Invoicing
Contact Management
Data Export
Data Import
CRM Integration
Expense Tracking
Accounts Receivable
API
External Integrations
Summary
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.
Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.
Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.
VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.
Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.
Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.
A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.
Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.
Summary
International phone numbers
Phone Trees (IVR)
Simultaneous Calls
Welcome and voicemail greetings in several languages
Call History
Call Filters (Set the times and days your business)
Warm and blind call Transfer
Integrations with CRM and Business Apps
Forward to cell phones and landlines
SMS, Voicemail, Speech to text, Fax to email and more
Summary
Sellsy is a cloud computing platform so you can reach your data anytime, anywhere.
Sellsy is effective. It is proved to increase efficiency and boost sales.
Sellsy is simple and user-friendly; but of course! Our users are at the heart of what we do.
Sellsy is comprehensive. It's many solutions packed up in one product.
Sellsy is efficient. It practically does the work for you so you can focus on what’s important!
Sellsy is intuitive so that you can reach your data wherever you might intuitively need it.
Sellsy is assistive. Have questions? It’s easy to call or check our thorough FAQ pages.
Sellsy's collaborative tools allows your team to work together on projects with ease. Always see your progress and who's working on what!
Selly's automation features saves time for your team exponentially.
Pricing
Starting from: $25.00/month
Credit card required: No
After purchasing credit
* Valid for numbers in 38 countries
Especial discount on every paid plan if billed yearly
* $20 per-agent plan per month
* $90 per team (6 agents included)
PER-AGENT PLAN
$25.00
1 user(s) / month
Included in plan:
1 local or toll-free number included **
Phone trees (IVR)
Business hours
Call queues, voicemail, greeting messages
Call Recording
Extra phone numbers starting at only $4/mo
Email and chat support
Integrations
Reports
Send and receive text messages (SMS)
Web and smartphone apps, plus Chrome extension
Click to Call widget for your website
Voicemails
Outbound calls to regular phones *
Forward web calls to any number *
Unlimited Inbound Calls
TEAM PLAN
$120.00
6 user(s) / month
Included in plan:
Everything in Per-Agent Plan
Email, chat, and phone support
All Integrations + Salesforce
Email, chat, and phone support
ENTERPRISE PLAN
For great teams. Contact us!
Included in plan:
Everything in the team plan
BYOC (Bring Your Own Carrier)
Dedicated Account Manager
User Onboarding Consulting
Our Packages start from:
$50.00
(for up to 5 users) per month, per unit
Included in plan:
The unit of your choice
Marketing Campaigns
Electronic Signatures
Accounting
Time-Tracking
FAQs
What platforms does this service support?
Mobile app, Chrome and Firefox.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What are some applications this service is commonly used in tandem with?
Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.
Does this service offer guides, tutorials and or customer support?
96-100% Satisfaction for customer support rated by Zendesk.
Does this service integrate with any other apps?
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.
What is this service generally used for?
X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.
Does this service offer an API?
Yes.
Who are the main user groups of this service?
Contact Centers and Small to Midsize Businesses.
FAQs
Does this service integrate with any other apps?
Wordpress
Facebook
Salesforce
Intercom
Zoho CRM
Hubspot CRM
Slack
Pipedrive
InfusionSoft
FreshSales
AmoCRM
AgileCRM
vTiger
Insighlty
Zapier
Does this service offer an API?
Yes, we have a developers API
Does this service offer multi-user capability (e.g. teams)?
Yes
Who are the main user groups of this service?
Businesses that want to give excellent customer support.
What is this service generally used for?
For customer support and sales calls
What platforms does this service support?
Webapp
Android App
iOS App
Windows App
Mac App
Linux App
Does this service offer guides, tutorials and or customer support?
Yes
What are some applications this service is commonly used in tandem with?
CRM, Intercom and collaboration tools like Slack
FAQs
Who are the main user groups of this service?
Sellsy is used by a wide range of businesses. It can be used no matter whether selling products or services, doing rentals or subscriptions, online or in store, B2B or B2C, profit or non-profit, or simply managing projects.
What is this service generally used for?
Sellsy is generally used to manage any and all points in the business cycle.
The generation and management of prospects
The management of business documents and administration
The preservation of customers
The collaborative organisation of all tasks and customer requests
What platforms does this service support?
Sellsy is a cloud computing platform so it can be accessed anywhere from the internet, on computers, tablets, or mobile devices.
Does this service offer guides, tutorials and or customer support?
Yes, Sellsy offers webinars, customer support, and a thorough FAQ page.
Does this service integrate with any other apps?
Sellsy connects with many apps including Google and Outlook, and all apps can be connected through our API.
Does this service offer multi-user capability (e.g. teams)?
Yes. Our multi-user capacity and collaborative tools are one of our strong points, in fact.
Does this service offer an API?
Yes, Sellsy is an open system that can inter-connect with many external systems through its API.
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