X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).
About SalezShark
SalezShark CRM is a platform that allows sales professionals to effectively interact with their customers and drive engagement . SalezShark’s Relationship Cloud helps you connect with future prospects, gathers your customers’ personal traits to help you know them better, leading to further deepening your professional relationships for better business. It is a self-recommending system which also enables collaboration of employees across teams, resulting in positive outcomes and increased sales.
About iubenda
Trusted by over 90,000 customers in 100+ countries, our 360-degree solution helps you make your sites and apps compliant with privacy laws like the GDPR, CCPA, LGPD, ePrivacy, and more.
Once you’ve generated your legal documents with us, we help you keep up with the latest legal requirements via remote and automatic updates handled by our international legal team.
Our products, serving both large enterprises and small businesses, include the Privacy Policy and Cookie Policy Generator with 1800+ clauses, our Cookie Solution, the Internal Privacy Management Solution, and the Consent Solution.
Features
API
External Integrations
Multi-User
Notifications
Scheduling
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Click-to-Dial
Features
API
Audience Targeting
Budgeting
Calendar Management
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Expense Tracking
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-Currency
Multi-User
Notifications
Project Management
Referral Tracking
Scheduling
Supplier Management
Third-Party Plugins/Add-Ons
Travel Management
Call Tracking
Call Disposition
Softphone
Sales Motivator
Features
API
Data Export
Data Import
External Integrations
Multi-User
Notifications
Report & Compliance
Audit Management
Risk Assessment
Incident Management
Policy Management
Threat Detection
Dashboards
Status Notifications
Summary
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.
Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.
Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.
VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.
Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.
Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.
A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.
Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.
Summary
Free trial account for CRM, database and marketing tool
Dynamic platform designed to manage and organize data for your sales professionals
Give insights to your clients’ personal traits
Helps them build business relationships and deliver effective messaging
The self-recommending system enables collaboration of employees across teams, resulting in positive outcomes and increased sales
Summary
Consent Management
GDPR compliance
CCPA compliance
IAB TCF compliance
LGPD compliance
CMS integration
Pricing
Starting from: $20.00/month
Credit card required: No
Basic Plan: $20/user/month
Lead Management
Activities & Tasks
Account & Contact Management
Opportunity Tracking
Forecasting
Reporting & Dashboard
Social Intelligence
Email Integration
Campaign 360°
Administration
Professional Plan: $45/user/month
Basic features
Web2Lead Capture
Assignment & Tracking
Standard Reports + 5 Custom Reports
Relationship Cloud
Chat Feature
Premium Plan: $65/user/month
All Professional features
Standard Reports + 10 Custom Reports
Email & Telephony Integration
Notification Management
Customization
Pricing
Pro License
$27.00
1 user(s) / year
Included in plan:
Simple and powerful cookie policy integration
Third party script blocking and user consent management
Simplified and extended view
Privacy policy for your Facebook application
Plug-and-play
Flexible Embedding Options
Optimized for any screen size
Remote Policy Hosting
privacy policy
Attorney-level policies at a price that only software can provide
Multiple Languages
Clauses and Customization
FAQs
What platforms does this service support?
Mobile app, Chrome and Firefox.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What are some applications this service is commonly used in tandem with?
Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.
Does this service offer guides, tutorials and or customer support?
96-100% Satisfaction for customer support rated by Zendesk.
Does this service integrate with any other apps?
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.
What is this service generally used for?
X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.
Does this service offer an API?
Yes.
Who are the main user groups of this service?
Contact Centers and Small to Midsize Businesses.
FAQs
FAQs
Does this service offer an API?
Yes
Who are the main user groups of this service?
single users, startups, web professionals, e-commerce owners, enterprises, publishers
What is this service generally used for?
iubenda helps you to make your sites and apps compliant with the law across multiple languages and legislations with remote and automatic updates handled by our international legal team.
Does this service offer guides, tutorials and or customer support?
Yes
Does this service offer multi-user capability (e.g. teams)?
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