X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).
About PhoneBurner
PhoneBurner handles repetitive and time-consuming outbound sales tasks so agents can focus on what's important - talking to live prospects.
Log into our cloud-based software from anywhere. Make calls from any phone. No special equipment needed. PhoneBurner is easy to use, yet powerfully customizable to streamline your sales process. That means more calls, more live conversations, more callbacks and more closed deals - all with less effort.
• Power dial up to 447% more contacts
• No "telemarketer delay"
• Drop voicemails in 1 click
• Send 1-click emails and SMS based on call result
• Tracks email & attachment opens, link clicks and more
• Monitor performance with robust reports and analytics
• Increase live answer rates with Local ID
• Manage an entire sales team from a single admin dashboard
• Automatically distribute leads to your team
• Use our CRM or integrate w/ Salesforce, Zoho, and many more
No contracts. No setup fees. No per minute charges.
Try PhoneBurner absolutely free without a credit card.
About KiteDesk
KiteDesk provides smarter sales prospecting software, overcoming the #1 challenge salespeople face -- a lack of qualified leads. Picture, with KiteDesk FIND, an all-in-one Lead Generation Platform with up-to-date contact and account data, where you can quickly create Lead Lists on-demand.
Then, with KiteDesk FLOW, your sales team will reach out to the right people at the right time with the right message--all prioritized by our intelligent and auto-adjusting ToDo queue. Lead Management has never been this easy-- or this effective. Its lead generation at scale, where the hardest part of sales is made more powerful than ever before.
Features
API
External Integrations
Multi-User
Notifications
Scheduling
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Click-to-Dial
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Recording
Call Tracking
Call Disposition
Softphone
Automatic Call Distribution
Auto Dialer
Call Logging
Call Scripting
Features
A/B Testing
API
Audience Targeting
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Referral Tracking
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Travel Management
Call Recording
Call Tracking
Call Disposition
Softphone
Sales Motivator
Click-to-Dial
Summary
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.
Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.
Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.
VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.
Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.
Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.
A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.
Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.
Summary
Power dial up to 100 contacts per hour
No connection delays or awkward pauses
Nothing to download. No special equipment needed.
Increase live answer rates with Local ID
Create custom dispositions to streamline worklows
Use our CRM or integrate with Salesforce, Zoho, or many others
Try it free without a credit card
Monitor agent performance with reports and analytics
Drop voicemails, send 1-click emails and SMS
No contracts. No setup fees. 100% free trial.
Summary
SMARTER SALES PROSPECTING
300 Leads Per Month Included
Account-Based Sales Prospecting
Ideal Customer Profile Builder
On-Demand Data Marketplace
Multiple Data Providers
Upload & Enrich
Chrome Extension
Easy Data Export
Email Guessing
Pricing
Starting from: $149.00/month
Credit card required: No
Get unlimited dialing from $149/mo. Qualifying discounts available based on team size.
Exclusive Features for Teams:
* Dedicated Admin Portal
* Add/Remove/Edit Seats
* Smart Lead Distribution
* Real-Time Reports & Leaderboards
* Content Sharing for Rapid Setup
* Dedicated Success Manager (Teams 5+)
* Admin Account is Free Unless Engaged in Dialing
Single User - Unlimited Dialing
$149.00
1 user(s) / month
Included in plan:
Includes unlimited dialing
CRM (+ integrations available)
Voicemail Drop
Email Sending
Email, Link & Attachment Tracking
Custom Dispositions
Text Messaging (optional add-on)
Local ID (optional add-on)
Call Tracking & Analytics
Call Recording
Call Transfer
Phone and Email Support
Pricing
Starting from: $75.00/month
Credit card required: N/A
All plans billed annually
KiteDesk FIND
$75.00
user(s) / month
Included in plan:
Bulk Lead Assignment
Sync to CRM
1-Click Import
Email Guessing
Easy Data Export
Chrome Extension
Upload & Enrich
Multiple Data Providers
On-Demand Data Marketplace
Ideal Customer Profile Builder
Account-Based Sales Prospecting
300 Leads Per Month Included
SMARTER SALES PROSPECTING
KiteDesk FIND + FLOW
$125.00
user(s) / month
Included in plan:
Conversion Rate Optimization (Sales)
Configurable Recipes
Controlled ToDo’s
Communications Sequencing
Coordinated FLOWs
Mapper – Lead Routing, Rules, Triggers
Calendar – Scheduler
Metrics Dashboard
Phone / Dialer
Email Suite
Prospect Lists
Consolidated View Includes:
All-in-One Lead Gen Platform
COMPREHENSIVE SALES DEVELOPMENT SOFTWARE
FAQs
What platforms does this service support?
Mobile app, Chrome and Firefox.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What are some applications this service is commonly used in tandem with?
Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.
Does this service offer guides, tutorials and or customer support?
96-100% Satisfaction for customer support rated by Zendesk.
Does this service integrate with any other apps?
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.
What is this service generally used for?
X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.
What are some applications this service is commonly used in tandem with?
Salesforce
Google Apps
Microsoft Office
Linkedin
Twitter
Facebook
G+
Does this service offer an API?
Not public.
What platforms does this service support?
SaaS software; Runs in any web browser. Chrome Extension available.
Does this service offer guides, tutorials and or customer support?
Yes-- Trained Customer Support available via Chat, Phone, Online Meeting.
Does this service integrate with any other apps?
Salesforce
Google Apps
Microsoft Office
Twilio
InsideView
ZoomInfo
NetProspex
Toofr
What is this service generally used for?
By combining a Sales Intelligence solution (KiteDesk FIND) with an All-in-One Sales Development platform (KiteDesk FLOW), the company enables sales teams to find and engage intelligently with the right prospects at the right time.
Vendor Information
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Vendor Information
Founded:
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Based in:
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Employees:
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Likes:
Followers:
Vendor Information
Founded:
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Based in:
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Employees:
-
Likes:
Followers:
10
Other
Who uses X5
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Languages:
English
Regional Restrictions:
No restrictions.
Other
Who uses PhoneBurner
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Windows
Macintosh
Languages:
English
Regional Restrictions:
Can be used anywhere, however dials can only be made to the United States and Canada.
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