Compare X5 vs MoonMail

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X5

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About X5

X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).

About MoonMail

With MoonMail you can easily create and design successful email marketing campaigns.

MoonMail provides a comfortable and clean way to analyze your success and performance through clear metrics, reports, and statistics.

MoonMail allows you:

  • Customize and adapt your message using our Template Library
  • Create your custom design with our easy-to-use drag and drop template engine
  • Add images, social media icons, and logos with just one click
  • Monitor and track your performance and analyze the success of your campaigns in MoonMail's Dashboard.
  • Compare data from your previous campaigns
  • Choose a multilingual dashboard, enabling you to understand your results better.

With MoonMail you can also target customer based on specific attributes and traits. Create multiple lists for targeted group messages and store an unlimited number of recipients.

MoonMail also comes with automatic management of email unsubscribes bounces and complaints.

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • A/B Testing
  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons

Summary

  • Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

  • X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.

  • Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.

  • Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.

  • VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.

  • Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.

  • Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.

  • A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.

  • Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.

Summary

  • Unlimited Campaigns

  • Unlimited Subscribers

  • Drag and drop editor

  • Unlimited Custom Personalization tags

  • Liquid markup syntax

  • Free email list cleanup

  • DKIM & SPF Configuration

  • Real-time statistics

  • Multilingual Interface

Pricing

Free

Free
Included in plan:
  • 1 campaign per Day
  • 10 Recipients per Campaign
  • Store up to 2,000 Recipients
  • Use Our Domain as the Send Address
  • Basic Recipients Custom Fields
  • Basic Support
  • Powerful Drag’n Drop Editor
  • Advanced Signup Forms
  • Web Forms with Dynamic Email Validation
  • Automatic Management of Bounces, Complaints and Spam Reports
  • List Segmentation
  • Fully GDPR Compliant
  • Our branding in email footer

Starter

$23.99
1 user(s) / month
Included in plan:
  • Unlimited campaigns per month
  • Unlimited recipients per campaign
  • Store up to 25,000 Recipients
  • Use any email as the sending address
  • No branding in email footer
  • Unlimited Recipients Custom Fields
  • Premium support
  • Powerful Drag'n Drop Editor
  • Advanced Signup Forms
  • DKIM & SPF Configuration
  • Automated Cleanup of Recipients Lists
  • Use Any Email as the Send Address
  • Unlimited Recipients Custom Fields
  • Premium Support
  • Web Forms with Dynamic Email Validation
  • Automatic Management of Bounces, Complaints and Spam Reports
  • Access to Extensions
  • Dynamic inclusion of email headers
  • Maximum server computational allocation for through API access

Pro

$47.99
1 user(s) / month
Included in plan:
  • Unlimited campaigns per month
  • Unlimited recipients per campaign
  • Store up to 70,000 Recipients
  • Use any email as the sending address
  • No branding in email footer
  • Unlimited Recipients Custom Fields
  • Premium support
  • Powerful Drag'n Drop Editor
  • Advanced Signup Forms
  • DKIM & SPF Configuration
  • Automated Cleanup of Recipients Lists
  • Use Any Email as the Send Address
  • Unlimited Recipients Custom Fields
  • Premium Support
  • Web Forms with Dynamic Email Validation
  • Automatic Management of Bounces, Complaints and Spam Reports
  • Access to Extensions
  • Dynamic inclusion of email headers
  • Maximum server computational allocation for through API access
  • Free MailChimp Migration

Enterprise

$319.99
1 user(s) / month
Included in plan:
  • Unlimited campaigns per month
  • Unlimited recipients per campaign
  • Store up to 1 million Recipients
  • Use any email as the sending address
  • No branding in email footer
  • Unlimited Recipients Custom Fields
  • Premium support
  • Powerful Drag'n Drop Editor
  • Advanced Signup Forms
  • DKIM & SPF Configuration
  • Automated Cleanup of Recipients Lists
  • Use Any Email as the Send Address
  • Web Forms with Dynamic Email Validation
  • Automatic Management of Bounces, Complaints and Spam Reports
  • Access to Extensions
  • Dynamic inclusion of email headers
  • Maximum server computational allocation for through API access
  • Free MailChimp Migration

FAQs

    What platforms does this service support?
  • Mobile app, Chrome and Firefox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.

  • Does this service offer guides, tutorials and or customer support?
  • 96-100% Satisfaction for customer support rated by Zendesk.

  • Does this service integrate with any other apps?
  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

    Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.

  • What is this service generally used for?
  • X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Contact Centers and Small to Midsize Businesses.

FAQs

    Who are the main user groups of this service?
  • MoonMail is used by anyone who has a need to send email marketing campaigns. Whether you are a freelancer, marketing/design agency or enterprise you can use MoonMail as it literally scales to infinite.

  • What is this service generally used for?
  • MoonMail allows you to create and edit lists of recipients, design perfectly responsive emails, send email campaigns and track their opens and clicks.

  • Does this service integrate with any other apps?
  • Zapier and Shopify platform integration are coming soon.

  • Does this service offer an API?
  • Yes! MoonMail offers an API.

  • What platforms does this service support?
  • MoonMail is cloud solution that could be accessed through any web browser.

  • What are some applications this service is commonly used in tandem with?
  • Amazon SES/AWS, Email List Cleaning Tools, Design Tools, Google Analytics

  • Does this service offer guides, tutorials and or customer support?
  • MoonMail has a multilingual team available to support you if you need help or just want to say hi. You don’t need to have an emergency to contact the MoonMail team, which supports 10 languages (05.2017).

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, users can give an access to other MoonMail users so they can work together. Account sharing is helpful if you’re working with another person on email marketing campaigns.

Vendor Information

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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses X5
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses MoonMail
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

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