X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).
About Service Creatio
Service Creatio is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.
Сustomer center
The best fit for companies that are looking to manage omni-channel communications.
Service enterprise
The best choice for medium and large companies looking to deliver high-level service across multiple communication channels
Features:
Product Features
360° customer view
Case management
Problem management
Service catalogue management
Knowledge management
Service level agreement
Feedback management
Omni-channel communications
Field service
Customer portal
ITIL processe
About Sellsy
Sellsy is the all-in-one solution to manage every facet of your sales business. It generates leads, manages payments, preserves customers, and much more.
The fact that Sellsy is an all-in-one, coherent solution sets it apart from all others in its market. Sellsy offers complete access to ALL your entered data, wherever you would intuitively need it. With Sellsy there is no need to hassle with multiple, incompatible software.
Sellsy is used to manage all points in the business cycle, and is adaptable to fit exactly to the needs of your business.
· ACQUIRE:
Sellsy includes the best lead generation tools in one convenient package: lead tracking and scoring, marketing automation, landing pages, blog, and website. You name it, we provide it.
· CONVERT:
Engage your leads with the personal touch of Sellsy: send quotes or proposals. Get faster engagement with embedded e-signatures. Stay on top of all tasks and projects with our CRM, project management, and collaborative features.
· SELL:
Easily convert proposals to invoices. Send them with a payment link from your favorite gateway and get paid faster. Streamline accounting with exports- you can even invite your CPA in your account! And don't worry, Sellsy will calculate your expenses, profits, and margins for you.
· NURTURE:
Stay on top of customer success with Sellsy's marketing tools that allow you to send ultra-targeted emails or text message campaigns. Preserve customer loyalty our organized customer service management system.
Join our other 15,000 happy users. Increase your efficiency and boost your sales with Sellsy today.
Features
API
External Integrations
Multi-User
Notifications
Scheduling
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Click-to-Dial
Features
Analytics
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.
Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.
Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.
VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.
Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.
Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.
A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.
Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.
Summary
No key features associated with this application.
Summary
Sellsy is a cloud computing platform so you can reach your data anytime, anywhere.
Sellsy is effective. It is proved to increase efficiency and boost sales.
Sellsy is simple and user-friendly; but of course! Our users are at the heart of what we do.
Sellsy is comprehensive. It's many solutions packed up in one product.
Sellsy is efficient. It practically does the work for you so you can focus on what’s important!
Sellsy is intuitive so that you can reach your data wherever you might intuitively need it.
Sellsy is assistive. Have questions? It’s easy to call or check our thorough FAQ pages.
Sellsy's collaborative tools allows your team to work together on projects with ease. Always see your progress and who's working on what!
Selly's automation features saves time for your team exponentially.
Pricing
service enterprise
$50.00
1 user(s) / month
Included in plan:
Unified customer database
Service catalogue
Business process management
Contact center
Service level management
Configuration management
Case management
Request management
Problem management
Knowledge management
Change management
Release management
Synchronization and integration
System designer
Omni-channel communications
customer center
$35.00
1 user(s) / month
Included in plan:
Unified customer database
Omnichannel communications
Service catalogue
Business process management
Contact center
Case management
Knowledge management
Synchronization and integration
System designer
Pricing
Our Packages start from:
$50.00
(for up to 5 users) per month, per unit
Included in plan:
The unit of your choice
Marketing Campaigns
Electronic Signatures
Accounting
Time-Tracking
FAQs
What platforms does this service support?
Mobile app, Chrome and Firefox.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What are some applications this service is commonly used in tandem with?
Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.
Does this service offer guides, tutorials and or customer support?
96-100% Satisfaction for customer support rated by Zendesk.
Does this service integrate with any other apps?
We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.
Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.
What is this service generally used for?
X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.
Does this service offer an API?
Yes.
Who are the main user groups of this service?
Contact Centers and Small to Midsize Businesses.
FAQs
What is this service generally used for?
Leverage built-in processes
Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Manage omnichannel communications
Personalize communications with your clients using service Creatio.
Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
Engaging interface that users love
Work is a pleasure with Service Creatio clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.
Does this service offer multi-user capability (e.g. teams)?
Software offers multi-user capability.
What are some applications this service is commonly used in tandem with?
Twitter,
Facebook,
Google Contacts and Calendars,
LDAP,
IMAP,
MS Exchange,
Google Maps,
OpenStreetMap,
MailChimp / Mandrill
Does this service offer guides, tutorials and or customer support?
Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
Does this service offer an API?
Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business.
Who are the main user groups of this service?
Enterprises
Mid-size companies
Startups
Small companies
What platforms does this service support?
Platforms: Android, iOS, Mac, Windows, Web-based.
FAQs
Who are the main user groups of this service?
Sellsy is used by a wide range of businesses. It can be used no matter whether selling products or services, doing rentals or subscriptions, online or in store, B2B or B2C, profit or non-profit, or simply managing projects.
What is this service generally used for?
Sellsy is generally used to manage any and all points in the business cycle.
The generation and management of prospects
The management of business documents and administration
The preservation of customers
The collaborative organisation of all tasks and customer requests
What platforms does this service support?
Sellsy is a cloud computing platform so it can be accessed anywhere from the internet, on computers, tablets, or mobile devices.
Does this service offer guides, tutorials and or customer support?
Yes, Sellsy offers webinars, customer support, and a thorough FAQ page.
Does this service integrate with any other apps?
Sellsy connects with many apps including Google and Outlook, and all apps can be connected through our API.
Does this service offer multi-user capability (e.g. teams)?
Yes. Our multi-user capacity and collaborative tools are one of our strong points, in fact.
Does this service offer an API?
Yes, Sellsy is an open system that can inter-connect with many external systems through its API.
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.92k
Vendor Information
Founded:
-
Based in:
La Rochelle
Employees:
11-50
Likes:
Followers:
Other
Who uses X5
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Languages:
English
Regional Restrictions:
No restrictions.
Other
Who uses Service Creatio
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Languages:
Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, Portuguese, French, German
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