Compare X5 vs Service Creatio vs Sellsy

X5 9 Telephony	Service Creatio 7 Support & Helpdesk	Sellsy 11 CRM
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Crozscore 83% what is this? User Happiness: 88% Press Buzz: 43% User Trend: no significant changes	Crozscore 85% what is this? User Happiness: 88% Press Buzz: 47% User Trend: no significant changes	Crozscore 84% what is this? User Happiness: 78% Press Buzz: 44% User Trend: interest rising
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About X5 X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).	About Service Creatio Service Creatio is an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom. It enables companies to accelerate service delivery and ensure top-notch customer engagements across all available channels. Powered by no-code and AI tools, Service Creatio helps service teams minimize manual workload and boost case processing times. Key features of Service Creatio: * 360-Degree Customer View * Omnichannel Communications * Contact Center * Business Process Management * Case Management * Problem Management * Change Management * Release Management * Service Catalogue * Service Level Management * Configuration Management * Knowledge Management With Service Creatio, service agents can build a holistic customer view for smarter service delivery, unify all communication channels on one platform, align traditional and digital helpdesk operations, and build enterprise-grade automated service workflows based on ITIL. Featuring extensive no-code capabilities, Service Creatio enables users to create highly customized role-centric workspaces for their daily activities. By applying AI/ML features, Service Creatio also automates such activities as case classification and routing, document classification, and similar cases verification. About Creatio Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons. Today, thousands of customers launch millions of CRM, operational and industry workflows with our platform every day in 100 countries! Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio is headquartered in Boston, MA. We have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others.	About Sellsy Sellsy is the all-in-one solution to manage every facet of your sales business. It generates leads, manages payments, preserves customers, and much more. The fact that Sellsy is an all-in-one, coherent solution sets it apart from all others in its market. Sellsy offers complete access to ALL your entered data, wherever you would intuitively need it. With Sellsy there is no need to hassle with multiple, incompatible software. Sellsy is used to manage all points in the business cycle, and is adaptable to fit exactly to the needs of your business. · ACQUIRE: Sellsy includes the best lead generation tools in one convenient package: lead tracking and scoring, marketing automation, landing pages, blog, and website. You name it, we provide it. · CONVERT: Engage your leads with the personal touch of Sellsy: send quotes or proposals. Get faster engagement with embedded e-signatures. Stay on top of all tasks and projects with our CRM, project management, and collaborative features. · SELL: Easily convert proposals to invoices. Send them with a payment link from your favorite gateway and get paid faster. Streamline accounting with exports- you can even invite your CPA in your account! And don't worry, Sellsy will calculate your expenses, profits, and margins for you. · NURTURE: Stay on top of customer success with Sellsy's marketing tools that allow you to send ultra-targeted emails or text message campaigns. Preserve customer loyalty our organized customer service management system. Join our other 15,000 happy users. Increase your efficiency and boost your sales with Sellsy today.
Features API External Integrations Multi-User Notifications Scheduling Call Recording Custom Data Forms Call Tracking Call Disposition Click-to-Dial	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management
Summary Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions. X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection. Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly. Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers. VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving. Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go. Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost. A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models. Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.	Summary No key features associated with this application.	Summary Sellsy is a cloud computing platform so you can reach your data anytime, anywhere. Sellsy is effective. It is proved to increase efficiency and boost sales. Sellsy is simple and user-friendly; but of course! Our users are at the heart of what we do. Sellsy is comprehensive. It's many solutions packed up in one product. Sellsy is efficient. It practically does the work for you so you can focus on what’s important! Sellsy is intuitive so that you can reach your data wherever you might intuitively need it. Sellsy is assistive. Have questions? It’s easy to call or check our thorough FAQ pages. Sellsy's collaborative tools allows your team to work together on projects with ease. Always see your progress and who's working on what! Selly's automation features saves time for your team exponentially.
	Pricing service enterprise $50.00 1 user(s) / month Included in plan: Unified customer database Service catalogue Business process management Contact center Service level management Configuration management Case management Request management Problem management Knowledge management Change management Release management Synchronization and integration System designer Omni-channel communications customer center $35.00 1 user(s) / month Included in plan: Unified customer database Omnichannel communications Service catalogue Business process management Contact center Case management Knowledge management Synchronization and integration System designer	Pricing Our Packages start from: $50.00 (for up to 5 users) per month, per unit Included in plan: The unit of your choice Marketing Campaigns Electronic Signatures Accounting Time-Tracking
FAQs What platforms does this service support? Mobile app, Chrome and Firefox. Does this service offer multi-user capability (e.g. teams)? Yes. What are some applications this service is commonly used in tandem with? Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on. Does this service offer guides, tutorials and or customer support? 96-100% Satisfaction for customer support rated by Zendesk. Does this service integrate with any other apps? We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions. Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify. What is this service generally used for? X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams. Does this service offer an API? Yes. Who are the main user groups of this service? Contact Centers and Small to Midsize Businesses.	FAQs What is this service generally used for? Leverage built-in processes Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Manage omnichannel communications Personalize communications with your clients using service Creatio. Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal. Engaging interface that users love Work is a pleasure with Service Creatio clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important. Does this service offer multi-user capability (e.g. teams)? Software offers multi-user capability. What are some applications this service is commonly used in tandem with? Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill Does this service offer guides, tutorials and or customer support? Support: Phone support Knowledge base Customer success management Academy Community ITIL/ITSM Does this service offer an API? Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business. Who are the main user groups of this service? Enterprises Mid-size companies Startups Small companies What platforms does this service support? Platforms: Android, iOS, Mac, Windows, Web-based.	FAQs Who are the main user groups of this service? Sellsy is used by a wide range of businesses. It can be used no matter whether selling products or services, doing rentals or subscriptions, online or in store, B2B or B2C, profit or non-profit, or simply managing projects. What is this service generally used for? Sellsy is generally used to manage any and all points in the business cycle. The generation and management of prospects The management of business documents and administration The preservation of customers The collaborative organisation of all tasks and customer requests What platforms does this service support? Sellsy is a cloud computing platform so it can be accessed anywhere from the internet, on computers, tablets, or mobile devices. Does this service offer guides, tutorials and or customer support? Yes, Sellsy offers webinars, customer support, and a thorough FAQ page. Does this service integrate with any other apps? Sellsy connects with many apps including Google and Outlook, and all apps can be connected through our API. Does this service offer multi-user capability (e.g. teams)? Yes. Our multi-user capacity and collaborative tools are one of our strong points, in fact. Does this service offer an API? Yes, Sellsy is an open system that can inter-connect with many external systems through its API.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 2.02k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 3.98k	Vendor Information Founded: - Based in: La Rochelle Employees: 11-50 Likes: Followers:
Other Who uses X5 Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Service Creatio Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, Portuguese, French, German Regional Restrictions: No restrictions.	Other Who uses Sellsy Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, French Regional Restrictions: No restrictions.