Compare Wufoo vs Insight Stash vs Synthetix

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Crozscore:

93%
what is this?
90%
68%
no significant changes

Crozscore:

55%
what is this?
26%
interest falling

Crozscore:

58%
what is this?
29%
interest falling
Wufoo screenshot view 5 more Insight Stash screenshot view 3 more Synthetix screenshot view 3 more

Software Description:

Wufoo is an easy way to create and manage HTML forms.
When users design a form with Wufoo, it automatically builds the database, backend and scripts needed to make collecting and understanding their data easy, fast and fun.
It offers design templates to match brand identity and allows incorporating collection of payments. Users can create forms by dragging and dropping a selection from a group of predefined field types. Field types can include text, numbers, drop downs, selection boxes and more.

Software Description:

Fast, Simple Visitor Feedback Forms for your site. Gather insights from your visitors about your site, service, product fast. Improve your business based on feedback. repeat.

Insight Stash offers fast and simple visitor feedback and surveys for your site. Design, launch, collect insights, improve your site or product experience and bring more conversions as a result.

Insight Stash is best used in a number of ways including:

  • Visitor feedback
  • Gathering ideas for product or service
  • Improving conversions
  • Analyzing visitor pain points on the site
  • Getting testimonials from customers
  • and more.

We offer an abundance of features for each of your surveys:

  • Fully customizable fields, look (including custom CSS designed by you) and firing rules
  • Serving of survey assets through fast CDN
  • Advanced firing rules
  • Addons support, currently - Rest API, Sentiment analysis, Target and Custom CSS
  • Analytics and exporting capabilities
  • and more

Register for a free 30-day trial, no credit card required, and start understanding your visitors better today!

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Features:

  • Analytics
  • Multi-User
  • Notifications

Features:

  • Email Integration
  • Scheduling
  • Calendar Management
  • Dashboard
  • Multi-User
  • Password & Access Management
  • Notifications
  • External Integrations
  • Batch Permissions & Access
  • API
  • Data Visualization
  • Conversion Tracking
  • Data Export

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Summary:

  • Intuitive Drag 'n Drop: Wufoo's Form Builder provides the tools for anyone to easily drag and drop to make a form in just a few short minutes.

  • Look Customization: Their Theme Designer can help create themes to match every organization's identity and apply them to their payment forms, reports and invoices.

  • Easy to Embed: It provides a number of copy-and-paste code snippets to help embed any form into user's web site, blog post, email newsletter or Facebook page.

  • Logic & Branching: Their Rule Builder was designed to make adding and understanding the logic users want to apply to the forms as easy as creating sentences.

  • Instant Notifications: They can be sent to emails, text messages or even a secure RSS feed to keep users updated on the money rolling in the door.

  • Keeping Data Clean: Wufoo automatically builds the database and validation scripts needed to make sure the data being collected will be nice and tidy.

Summary:

    No key features associated with this application.

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Pricing:

  • Credit card required: No
  • Gratis: Free, 3 Forms, 100 Entries.
    Ad Hoc: $14.95/month, 10 Forms, 500 Entries.
    Bona Fide: $29.95/month, Unlimited Forms, 3,000 Entries.
    Carpe Diem: $69.95/month, Unlimited Forms, 15,000 Entries.
    Ad Infinitum: $199.95/month, Unlimited Forms, 100,000 Entries.

Starter

$10.00
1 user(s) / month
Included in plan:
  • 10,000 Hits per month
  • One active survey
  • One user
  • Multi step surveys
  • Custom feedback buttons
  • First month free

Regular

$35.00
1 user(s) / month
Included in plan:
  • 50,000 Hits per month
  • 5 Active surveys
  • 3 Users
  • Multi step surveys
  • Custom feedback buttons
  • Advanced survey rules
  • Addons
  • Email support
  • First month free

Plus

$50.00
1 user(s) / month
Included in plan:
  • 100,000 Hits per month
  • 10 Active surveys
  • 5 Users
  • Multi step surveys
  • Custom feedback buttons
  • Advanced survey rules
  • Addons
  • Priority email support
  • First month free

FAQs:

    Who are the main user groups of this service?
  • Users of Wufoo are individuals and organizations that need to create various online forms.

  • What is this service generally used for?
  • Wufoo is used as online form builder.

  • What platforms does this service support?
  • Wufoo is a forms designer in the cloud. Currently, they support all the major browsers, Firefox, Chrome, Safari and Internet Explorer 7 and above.

  • Does this service integrate with any other apps?
  • It integrates with various CMS apps; Blogging apps; Website Builders; Social Network
    Media sharing sites etc.

  • Does this service offer an API?
  • There is Wufoo REST API V3 available.

  • Does this service offer guides, tutorials and or customer support?
  • Wufoo offers help center, documentation, FAQs, and video tour.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2006
Based in:
Tampa
Employees:
11-50
Likes:
10.3k
Followers:
8.4k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Insight Stash
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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