Compare Wrinkl vs ChatGrape vs LivePerson

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Crozscore:

54%
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15%
interest falling

Crozscore:

62%
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37%
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Crozscore:

77%
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50%
50%
interest rising
Wrinkl screenshot view 2 more ChatGrape screenshot view 1 more LivePerson screenshot view 3 more

Software Description:

Wrinkl is the actionable group messaging platform that brings clarity and productivity back to collaboration. Our cloud-based communications software combines an easy-to-use group chat interface with a suite of native messaging tools designed to get work done and create a system of record.

Wrinkl provides businesses with a messaging solution that reduces clutter, distills what’s important, and supplies the tools to act on it—all without leaving the conversation. With Wrinkl, the conversation is action—not a distraction. Wrinkl won MediaPost’s 2018 Appy Award in the Messaging category.

Software Description:

ChatGrape is a business chat application that allows you to enhance the communication between members of your team.

Thanks to deep service integrations and a powerful auto-complete feature we allow you to access all the data coming from your external services by hitting the hashtag button.

It has never been simpler and faster to communicate!

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Features:

  • Task Scheduling/Tracking
  • File Transfer
  • External Integrations
  • File Sharing
  • Email Integration
  • Chat
  • Project Management
  • Google Apps Integration
  • Multi-User
  • Notifications
  • API

Features:

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Summary:

  • References – allow you to easily tag a prior message to retain context and refocus conversations.

  • Sidebars – enable a one-to-one (1:1) confidential dialogue without losing context or disengaging from the group.

  • Email Integration – seamlessly send, receive, and share emails on one platform.

  • Lists – instantly transform any message into an action item – easy to prioritize and track.

  • Bundles – aggregate messages for quick future reference or to share with team members.

  • Surveys – are created quickly and simply without leaving the conversation and can, if desired, include people outside the group as recipients. Surveys automatically collect and compare your team’s responses all in one place and put Slack's poll bots to shame.

  • At a Glance – is a mode that curates the information that is most relevant to you – it is distilled, organized, and in one place.

Summary:

  • A beautiful and intuitive UI: thanks to a strong focus put on design ChatGrape is a delight to use every day.

  • Unified communication: all your teams can communicate in one place.

  • Auto-complete: get access to all your external data right as you type, and save a heck of a lot of time!

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

FAQs:

    Does this service integrate with any other apps?
  • Yes.

  • Who are the main user groups of this service?
  • Businesses who find that email is increasingly inefficient and/or that group chat is undermining productivity.

  • What platforms does this service support?
  • iOS, Android, Chrome, Safari, and Firefox.

  • What are some applications this service is commonly used in tandem with?
  • Email and File Storage

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What is this service generally used for?
  • Team collaboration and group messaging.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
363
Followers:
625

Publisher:

Founded:
2014
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:

Other:

Who uses Wrinkl
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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